Equitas Small Finance Bank Interview Questions, Process, and Tips

Q1. Based on market conditions what would be your business plan to achieve the targets
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Q2. Details of Channel partners
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Q3. Details of competitors
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Q4. Details of base customer
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Q5. Details of education,experience,family background
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First call for interview

Q1. Second call for interview
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Q2. Discussion on working module
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Q3. Experience about the job
Ans. 
I have over 5 years of experience as a Field Risk Officer, conducting risk assessments, implementing risk management strategies, and ensuring compliance with regulations.
• Conducted thorough risk assessments to identify potential risks and vulnerabilities

• Implemented risk management strategies to mitigate identified risks

• Ensured compliance with regulations and company policies

• Collaborated with various departments to addre...read more
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Q4. Package discussions
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Question answered then HR call

Q1. Package discussions and proceed
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Proceed for offer and generate offer

Q1. About my self and education
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Q2. My job experience and family background
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Q3. Education and qualification
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Q4. Family background
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Q5. Work experience
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Q1. System banking knowledge
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Q2. Know about how to work on desktop Excel typing and communication
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Q3. Process bank knowledge rates
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Q4. RBI guidelines regulatory notice
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Department base
Other wise customer service

Q1. How to Client approch
Ans. 
Approaching clients involves building rapport, understanding their needs, and offering solutions.
• Start by introducing yourself and building rapport

• Ask open-ended questions to understand their needs and preferences

• Offer solutions that align with their goals and provide value

• Follow up regularly to maintain the relationship and address any concerns

• Be proactive in addressing any issues or concerns they may have
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Q2. Critical times management
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Q3. Customer management
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Q4. Sales and service
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Q5. Service and sales
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How to resolve the Sensitive customer and knowledge the collection process..

Co worker support and unity is Strength..
Improve the PAT
Maintain the Portfolio

Group discussion day by day work commitment easily next day

Aptitude test employee next level growth

Q1. Discuss about previous work and current work experience And Salary related questions
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Q1. Explain smoothly and understand the company norms
Ans. 
Understanding company norms involves familiarizing oneself with the organization's policies, procedures, and culture.
• Review the employee handbook to understand the company's policies and procedures.

• Observe how colleagues interact and communicate to understand the company culture.

• Attend company training sessions or workshops to learn about specific norms and expectations.

• Seek feedback from supervisors or mentors to ensu...read more
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Dress code and Looking appearance

Q1. What will you do for your bank growth
Ans. 
I will focus on building strong relationships with clients, implementing effective marketing strategies, and expanding our product offerings.
• Develop and maintain strong relationships with existing clients to increase retention and referrals

• Implement targeted marketing campaigns to attract new clients and increase brand awareness

• Identify opportunities for cross-selling and upselling products to existing clients

• Expand pr...read more
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Q2. Are you comfortable for this job as your own mind
Ans. 
Yes, I am comfortable for this job as I have the necessary skills and experience to excel in the role.
• I have a strong background in relationship management and customer service

• I am confident in my ability to build and maintain strong relationships with clients

• I have experience in handling challenging situations and resolving conflicts effectively
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Q3. Can you work with patience ly with pressure
Ans. 
Yes, I can work patiently under pressure by staying calm, prioritizing tasks, and focusing on solutions.
• I have experience in handling high-pressure situations in my previous roles.

• I am able to remain calm and composed when faced with tight deadlines or challenging clients.

• I prioritize tasks effectively to ensure that important matters are addressed first.

• I focus on finding solutions rather than getting overwhelmed by t...read more
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