Equitas Small Finance Bank Interview Questions, Process, and Tips

Q1. About previous work experience
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Q2. About bank knowledge
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Q1. What is your old company
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Q2. What were your reasons for resigning from your previous company?
Ans. 
I resigned from my previous company to pursue new opportunities for growth and development.
• Seeking new challenges and opportunities for career advancement

• Desire for professional growth and development

• Company restructuring or changes in management

• Relocation to a different city or country

• Better work-life balance or job satisfaction
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Q1. What was your previous company?what was your previous company
Ans. 
I previously worked at XYZ Corp, a multinational technology company specializing in software solutions.
• Worked at XYZ Corp in sales department

• Multinational technology company

• Specialized in software solutions
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Q2. Ikf finance limited
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Q1. Where do you leave
Ans. 
I live in a residential area in the city center.
• I live in a two-bedroom apartment in downtown.

• My address is 123 Main Street, City, State.

• I have been living in this area for the past five years.
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Q2. What is your old campany salary
Ans. 
I am not comfortable disclosing my previous salary, but I am looking for a competitive offer based on my skills and experience.
• Focus on discussing the salary range you are looking for in the new role

• Emphasize the importance of being compensated fairly based on your skills and experience

• Avoid disclosing specific salary figures from your previous job
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Regarding previous company work related how it will use here

Q1. Reg previous company work experience how it will use here
Ans. 
My previous work experience in customer service has equipped me with the necessary skills to excel in this role.
• I have experience in handling customer inquiries and resolving issues efficiently.

• I am familiar with using CRM systems to track customer interactions and maintain records.

• I have received training in conflict resolution and effective communication techniques.

• I have a strong focus on providing excellent custome...read more
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Q2. Same as above few other questions
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Q1. How many year having experience in this field.
Ans. 
I have 10 years of experience in the field.
• I have worked in this field for a decade.

• I have gained valuable experience over the past 10 years.

• My expertise in this field has been honed through a decade of work.

• I have a proven track record of success in this field over the past 10 years.
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Q2. What is your ambition.
Ans. 
My ambition is to become a successful leader in the banking industry, driving growth and innovation within my branch.
• To lead a team of motivated individuals towards achieving common goals

• To implement new strategies and technologies to improve branch performance

• To continuously learn and develop my skills in order to stay ahead in the industry
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Q1. Interview of personal ambitions.
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Q2. Vison and mission
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Q1. Regarding work experience
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Q2. Regarding my profile
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Q1. Asked for whether satisfied with offered title or not
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Q2. Regarding work structure
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Q1. What role do you play?
Ans. 
I play a key role in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving branch growth.
• Oversee daily operations of the branch

• Manage and support branch staff

• Ensure high levels of customer satisfaction

• Drive branch growth through strategic initiatives

• Implement and enforce company policies and procedures

• Handle escalated customer issues and complaints
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Q2. What's your last achievement?
Ans. 
Implemented new customer service training program resulting in 20% increase in customer satisfaction scores.
• Implemented new customer service training program

• Achieved 20% increase in customer satisfaction scores
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Q3. Do you resolve Customer’s queries?
Ans. 
Yes, I resolve customer queries efficiently and effectively.
• I actively listen to customers to understand their concerns

• I provide accurate information and solutions to address their queries

• I follow up with customers to ensure their issues are resolved satisfactorily
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Q1. What is your current salary?
Ans. 
I am currently earning a competitive salary based on my experience and qualifications.
• My current salary is in line with industry standards.

• I am open to discussing salary expectations for this role.

• I believe my compensation should reflect my skills and contributions to the company.
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Q2. What's your expectations?
Ans. 
I expect to lead a team to achieve operational excellence, drive growth, and exceed customer expectations.
• Lead and motivate team members to achieve operational goals

• Drive growth through strategic planning and execution

• Exceed customer expectations by providing exceptional service

• Ensure compliance with company policies and procedures

• Continuously improve processes and efficiency
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Q3. We can 20% hike on your current basic salary?
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