EOSGlobe Team Leader (Nontechnical) Interview Questions and Answers

KPIs are specific metrics used to measure performance while KRAs are broader areas of responsibility that define the scope of work.

• KPIs are measurable and quantifiable while KRAs are more qualitative

• KPIs are used to track progress towards specific goals while KRAs define the overall responsibilities of a role

• KPIs are often tied to specific projects or initiatives while KRAs are more long-term and strategic

• Examples of K...read more

Quality parameters can be managed by defining clear standards, monitoring performance, and continuous improvement.

• Define quality standards and communicate them to the team

• Monitor performance regularly and identify areas for improvement

• Implement corrective actions to address quality issues

• Encourage feedback from customers and stakeholders

• Provide training and resources to improve skills and knowledge

• Use data and analytic

To control attrition, focus on employee engagement, career development, and effective communication.

• Create a positive work environment to increase employee satisfaction.

• Offer opportunities for career growth and development.

• Provide regular feedback and recognition to motivate employees.

• Implement effective communication channels to address concerns and resolve issues promptly.

• Conduct exit interviews to understand the rea...read more

I would control shrinkage by implementing strict inventory management procedures and conducting regular audits.

• Implementing strict inventory management procedures

• Conducting regular audits

• Training employees on proper inventory handling

• Monitoring high-risk areas

• Investigating any discrepancies

• Implementing security measures such as CCTV cameras and security tags

• Collaborating with law enforcement agencies if necessary