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Ebixcash Global Services

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3.5

based on 426 Reviews

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Ebixcash Global Services Telecaller Agent Interview Questions and Answers

Updated 20 Jul 2022

Ebixcash Global Services Telecaller Agent Interview Experiences

1 interview found

Telecaller Agent Interview Questions & Answers

user image Anonymous

posted on 20 Jul 2022

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. My self should be prepared in English
    • Add your answer
  • Q2. Candidate should know banking process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Freshers and experienced both are welcome

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Interview questions from similar companies

Telecaller Interview Questions & Answers

iEnergizer user image Anonymous

posted on 19 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Theme of company and why you want to join this company only.
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Info. ABT parents job & where do they work where do you live ABT parents salary what if you won't be able to manage work and study about your goal.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Almost same questions like parents job and salary and where do the candidate live.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply there if you know HRs personally otherwise they'll waste your days even weeks or months and they use to give a special token to the person who are coming through HRs and in second round the HRs will reject people without token giving silly reasons such as you won't be able come to the office place and u should try next time and going to offer 1 month of unpaid training period. And going to reject people without token giving reason that your parents earn very less amount of money then will not allow you to live in PG or flat and also going to give you silly advises such as you should apply for something related to your course and all. Even they waste a lot of time they wasted my first day , firstly you have to fill a form then after u have to the reception for token only if you know HRs then first HRs will take your interview for first round then she sent me inside the office for second round after 25 min they told me to come next day for the second round then on the other day the second HRs asked me to wait then he told me that some other HR is going to take my interview I have to wait for her and waited there since 10:00am to 1:30pm then the 3rd HR told me that my interest is scheduled at 2:15 pm but when I reached there at the time she told me to wait then at 2:45 pm she told me that some other HR is going to take my interview i.e. 4th HR of the day then he took my interview I have given all the answers of his questions and so the other candidates but he rejected all of us because he was securing the place for the person with the token then they sent me to the 2nd HR and he told me let's see what what will happen. Then the 3rd HR send me to the 5th HR of day at 4:39pm for the interview he asked me questions related my parents job and salary and about the locality and took my cv and mail to the 3rd HR next to him that he is rejecting me and he was literally laughing in front of me and the 3rd HR was smirking at him ,she told me that she is feeling sorry for me and I should try of next month. And need to do something about my situation. And I literally don't know why are they even faking the interview round if they already know who they will and want to select. As I have answered all of their questions while the people with tokens were getting jobs by giving simple introduction and they reached there at 2:00 pm and done with their interview and job process till 2:45 pm while people like me were waiting and wasting their days and months in this company giving back to back interviews .

Telecaller Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 5 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jul 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction round
    • Add your answer
Round 2 - Assignment 

Listening test and typing test while listening

Round 3 - HR 

(1 Question)

  • Q1. Awareness about company
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round and discuss about salary
    • Add your answer
Round 5 - Technical 

(1 Question)

  • Q1. Speed typing test
    • Add your answer

Telecaller Interview Questions & Answers

Omega Healthcare user image Yashwanth 18

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why did you choose our company
    • Add your answer

Telecaller Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Oct 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Name date of birth location experience

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Ap ye company kyn join krna chate ho
    • Add your answer

Telecalling Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 24 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

This is telecommunication call

Round 2 - Technical 

(1 Question)

  • Q1. What do you enjoy about telemarketing?
  • Ans. 

    I enjoy the challenge of building relationships with customers and meeting their needs through effective communication.

    • Building relationships with customers

    • Meeting customer needs

    • Effective communication

    • Challenging and dynamic nature of telemarketing

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What should be the top priority in tele-calling? ...
Explain the difference between B2B, B2C, and B2G. ...
What are some essential skills required for a telecaller? ...
How can you project a positive image of yourself to the customer? ...
How would you cold-call to generate leads?

Telecaller Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 3 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the best work for Infosys?
    • Add your answer
  • Q2. Which is the best company in india?
  • Ans. 

    It is subjective to determine the best company in India as it depends on various factors such as industry, revenue, growth, and reputation.

    • Some of the top companies in India across different industries include Tata Group, Reliance Industries, Infosys, HDFC Bank, and Hindustan Unilever Limited.

    • Factors to consider when determining the best company include market share, financial performance, innovation, corporate social ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a best company in india.

Telecaller Interview Questions & Answers

HGS user image Anonymous

posted on 8 Apr 2021

Interview Questionnaire 

3 Questions

  • Q1. How to manage a cutomer who is not happy
  • Ans. 

    Listen to their concerns, empathize, apologize, offer solutions, and follow up.

    • Listen actively to their complaints and let them vent their frustrations.

    • Empathize with their situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the customer to ensure their satisfaction and build t...

    • Answered by AI
    Add your answer
  • Q2. How to manage multiple caller at a time
  • Ans. 

    To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.

    • Prioritize calls based on urgency and importance

    • Use call scripts to ensure consistency and efficiency

    • Utilize call center software to manage and track calls

    • Train telecallers to handle multiple calls simultaneously

    • Take breaks to avoid burnout and maintain focus

    • Answered by AI
    Add your answer
  • Q3. What you do if some one force you to help out of call
    • Add your answer

Telecalling Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 5 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

They ask to tell something about yourself

Round 3 - HR 

(3 Questions)

  • Q1. Salary negotiation can be done
    • Add your answer
  • Q2. What's your aspect after 5 years
    • Add your answer
  • Q3. What are your future goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have optimistic point of view
Dress well

Sales Telecaller Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 9 Sep 2022

I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(14 Questions)

  • Q1. Self introduction and sales relatives questions
    • Add your answer
  • Q2. Why are you looking job
    • Add your answer
  • Q3. Why are you choosing this company
    • Add your answer
  • Q4. What is bissness process outsourcing
  • Ans. 

    Business process outsourcing (BPO) is the practice of hiring another company to handle business activities for you.

    • BPO involves contracting out specific business processes to a third-party provider

    • It can include functions such as customer service, accounting, human resources, and more

    • BPO is often used to reduce costs and improve efficiency

    • Examples of BPO providers include Accenture, IBM, and Infosys

    • Answered by AI
    Add your answer
  • Q5. What is your strength
    • Add your answer
  • Q6. Why had you lefted your previous job
    • Add your answer
  • Q7. What do you do work in that job
    • Add your answer
  • Q8. How did you know this company
    • Add your answer
  • Q9. What is your favourite colour
    • Add your answer
  • Q10. What is your favourite place
    • Add your answer
  • Q11. What had you do last week
    • Add your answer
  • Q12. Any movie story saying me
    • Add your answer
  • Q13. What is you dream job
    • Add your answer
  • Q14. What had you spend after college
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Sales Telecaller interview:
  • Sales
  • Corporate Sales
  • Performance Appraisal
  • Safety
  • Credit Cards
  • Costumer
  • customer care
Interview preparation tips for other job seekers - You will check tha Google and you will check tha any jobs apps that apps to you will shere your resume. You want fresher and experienced can apply any online apps. Thank you..
More about working at Ebixcash Global Services

Ebixcash Global Services Interview FAQs

How many rounds are there in Ebixcash Global Services Telecaller Agent interview?
Ebixcash Global Services interview process usually has 1 rounds. The most common rounds in the Ebixcash Global Services interview process are One-on-one Round.
What are the top questions asked in Ebixcash Global Services Telecaller Agent interview?

Some of the top questions asked at the Ebixcash Global Services Telecaller Agent interview -

  1. My self should be prepared in Engl...read more
  2. Candidate should know banking proc...read more

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Ebixcash Global Services Telecaller Agent Salary
based on 5 salaries
₹1.4 L/yr - ₹2.2 L/yr
14% less than the average Telecaller Agent Salary in India
View more details

Ebixcash Global Services Telecaller Agent Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

2.0

Salary & Benefits

3.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 2 Reviews and Ratings
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