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Concentrix Corporation
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I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.
Business process outsourcing (BPO) is the practice of hiring another company to handle business activities for you.
BPO involves contracting out specific business processes to a third-party provider
It can include functions such as customer service, accounting, human resources, and more
BPO is often used to reduce costs and improve efficiency
Examples of BPO providers include Accenture, IBM, and Infosys
I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.
Easy aptitude test with grammar questions
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.
Name date of birth location experience
posted on 24 Nov 2023
I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 2 interview rounds.
This is telecommunication call
I enjoy the challenge of building relationships with customers and meeting their needs through effective communication.
Building relationships with customers
Meeting customer needs
Effective communication
Challenging and dynamic nature of telemarketing
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
It is subjective to determine the best company in India as it depends on various factors such as industry, revenue, growth, and reputation.
Some of the top companies in India across different industries include Tata Group, Reliance Industries, Infosys, HDFC Bank, and Hindustan Unilever Limited.
Factors to consider when determining the best company include market share, financial performance, innovation, corporate social ...
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
They ask to tell something about yourself
I applied via Approached by Company and was interviewed in Feb 2024. There were 5 interview rounds.
The short term internship on film making
The company assignment of work
What is the subject of case study
Customer Service Executive
3.6k
salaries
| ₹0.9 L/yr - ₹7.8 L/yr |
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
Senior Representative
3k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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