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I applied via Apna Jobs and was interviewed in Aug 2023. There was 1 interview round.
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posted on 9 Sep 2022
I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.
Business process outsourcing (BPO) is the practice of hiring another company to handle business activities for you.
BPO involves contracting out specific business processes to a third-party provider
It can include functions such as customer service, accounting, human resources, and more
BPO is often used to reduce costs and improve efficiency
Examples of BPO providers include Accenture, IBM, and Infosys
posted on 31 Jan 2025
I was interviewed in Jul 2024.
I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.
Easy aptitude test with grammar questions
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.
Name date of birth location experience
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
It is subjective to determine the best company in India as it depends on various factors such as industry, revenue, growth, and reputation.
Some of the top companies in India across different industries include Tata Group, Reliance Industries, Infosys, HDFC Bank, and Hindustan Unilever Limited.
Factors to consider when determining the best company include market share, financial performance, innovation, corporate social ...
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
I applied via Job Portal and was interviewed in Jul 2024. There were 5 interview rounds.
Listening test and typing test while listening
Interview experience
Customer Service Executive
83
salaries
| ₹1 L/yr - ₹4 L/yr |
Network Engineer
68
salaries
| ₹1.2 L/yr - ₹5 L/yr |
Team Lead
57
salaries
| ₹2 L/yr - ₹4.5 L/yr |
Customer Service Associate
45
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Sales Executive
33
salaries
| ₹1.4 L/yr - ₹3 L/yr |
Paytm
PhonePe
Mobikwik
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