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Dell Customer Service Associate Interview Questions and Answers for Experienced

Updated 1 Nov 2018

1 interview found

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I applied via Other and was interviewed in Oct 2018.

2 Interview Rounds

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was rejected for having for than 5 years of experience, even excluding BPO industry

General Tips: Always check for the years of experience they mention. If you have more than that, don't go for it. They will reject.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What is the BPO ?
  • Q2. What is the customer service ?
  • Q3. About your self and your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask people in the organisation or in similar roles what the average salary is and consider your own experience and expectation.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Apr 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce youself
  • Q2. Are u comfortable to speak English or Hindi
2

Typing Test Round (1 Question)

  • Q1. Typing Test Typing Test
3

Assignment Round

Write Eassy on some Topic like Election, favourite sports , memorable day

4

One-on-one Round (5 Questions)

  • Q1. Introduce Yourself
  • Q2. What are role and responsiblities in your previous company?
  • Q3. What is inbound and outbound calling?
  • Q4. What is B P O
  • Q5. What are you strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently worked at LG BPO as a CRE in Dealer WhatsApp for 4 months. My experience was overwhelmingly positive. The senior staff and my team leader, Dipanshu Tyagi, were incredibly supportive and polite. The company consistently credited salaries on time, even accommodating my early resignation without requiring a notice period.

One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.

If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.

While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.

Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What will good for me about my growth in this field
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

Last working question

3

Aptitude Test Round

Last working question

4

HR Round (1 Question)

  • Q1. Salery discussion
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Job Fair and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Any times from online colling available
  • Q2. Any times any questions
  • Q3. Any time any questions , and we are also ready to answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company good opportunity don't miss the job , we are not my ss the chance from Haier appliance
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What is the BPO ?
  • Q2. What is the customer service ?
  • Q3. About your self and your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask people in the organisation or in similar roles what the average salary is and consider your own experience and expectation.

Customer Service Executive Interview Questions

OPPO user image Monalisa Lenka

posted on 19 Apr 2022

I applied via Approached by Company and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Sir you can ask me whatever you like.

Interview Preparation Tips

Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.

I applied via Walk-in and was interviewed before Mar 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - B confident speak as much as u can don't miss your words your descriptions

Dell Interview FAQs

How many rounds are there in Dell Customer Service Associate interview for experienced candidates?
Dell interview process for experienced candidates usually has 1 rounds. The most common rounds in the Dell interview process for experienced candidates are One-on-one Round.
What are the top questions asked in Dell Customer Service Associate interview for experienced candidates?

Some of the top questions asked at the Dell Customer Service Associate interview for experienced candidates -

  1. And u will provide job train...read more
  2. Where is the cimp...read more
  3. Five minutes spee...read more

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Dell Customer Service Associate Salary
based on 20 salaries
₹2 L/yr - ₹4.5 L/yr
13% more than the average Customer Service Associate Salary in India
View more details

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based on 3 reviews

4.2/5

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5.0

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