Dell Customer Service Associate Reviews

Dislikes

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

Market leader in what ever they deal into

Dislikes

Work , work and only work

Likes

My experience was so horrible

Dislikes

Managements behavior was so rude, forced to resign from company, doesn't offer salary or promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Dislikes

Likes

Good working condition

Dislikes

We have to do it ourselves and Repair

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work life balance Saturday Sunday off unless no priority project Good Security system but no if females remain in office won't be allowed to go uncell accompanied by Dell security. But disadvantages is those who are nearby wil have to book security can and it leads to delays. But highly secure Good pay and salary hikes Even in layoffs they will give 6 months salary in India unlike other companies who give no compensation Good food...Read More

Dislikes

Poor management.Every year layoffs in month of February and August

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Leaders are hardly professional Mostly in tech support they are stuck there as team manager post with sad life. They give trauma to the team members. Most of the rewards and recognition are given to their favorites.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything that was good about Dell ended 2 years back. Nothing is good now.

Dislikes

No job security- frequent layoffs. They want to chase off people and not give severance, so they are trying everything in their power to make the employees more miserable and feel tortured from 5 days a week policy and no promotions. And from what I have heard extremely low or negligible salary hikes. The culture is extremely bad for a long term perspective and would take a toll on your mental health. The work that they make you do is dated and not industry relevant. So don't join dell unless you want to spoil your mental health and career....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company culture and the work life balance is relatively good

Dislikes

After returning to office Dell has been more stricter. Salary is comparatively low than what is provided by the market.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Strong products

Dislikes

Management who is sitting for a long time do any kind of politics to keep the strong hold hence only they grow and not others. Growth is very very difficult. This also makes work culture toxic

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

I like that I have a job, Benifits are okay

Dislikes

Doesn't matter how much you work no promotion/Appraisals. I know people waiting for promotion more than 6 years. They change the working model as they please. Change you career path if they want position to be filled. If you stay long in the company looking for a new job will be a nightmare because you'll lose confidence in your own knowledge. STAY AWAY

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Top leader like Michel dell and Jeff clark real leaders, But we are working some directors they are all not yet all good, no visionary just they want some position they created team with supporting one api or something like this.

Dislikes

Micromanagemnt. Depends on your team and leader.

Likes

Company culture is good. Policies are good such as employee benefits, leaves.

Dislikes

Job security: Dell recently layed off more than 12000 employees and may cut down more head count so it's job security is a major issue. Salary: Salary is little below market standards. Appraisal/promotion : Once you reach to principal engineer position, promotion seems like an alien concept because 1 in around 30-40 principal engineer gets promoted to Sr principal level that too after ATLEAST after 10-12 years working as a principal engineer. Skill development/Learning : NO Scope whatsoever for new learning. Most of people who left there jobs recently were due to lack of opportunities to learn new skills and were bored/tired of working on the same things for years. So if you have a hunger to learn new things, Dell is certainly NOT a place for you. Work satisfaction: As mentioned above there is no scope for new skill development and learning, people get sick of working on the same things and in turn are not satisfied with their work....Read More