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Samsung Customer Service Executive Interview Questions and Answers

Updated 4 Mar 2021

Samsung Customer Service Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - B confident speak as much as u can don't miss your words your descriptions

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About previous work experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Virtual manager round about background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to go ahead for carrier growth.

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Think of yourself as a lifelong learner .

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Sir you can ask me whatever you like.

Interview Preparation Tips

Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.

Interview Questionnaire 

1 Question

  • Q1. What is python
  • Ans. 

    Python is a high-level, interpreted programming language known for its simplicity and ease of use.

    • Python is used for web development, data analysis, artificial intelligence, and more.

    • It has a large standard library and supports multiple programming paradigms.

    • Python code is easy to read and write, making it a popular choice for beginners.

    • Python uses indentation to indicate blocks of code, rather than curly braces or key...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Advance excel, Sales and Marketing knowledge.

Interview Preparation Tips

Topics to prepare for Dell Senior Executive interview:
  • Advanced Excel
  • Sales and Marketing knowledge
Interview preparation tips for other job seekers - Prepare for advance excel, Sales and Marketing knowledge.

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about baise features about mobile
  • Ans. 

    Mobile devices have various features that enhance communication, productivity, and entertainment.

    • Mobile phones offer seamless connectivity through calls, texts, and internet access.

    • They have advanced cameras for capturing high-quality photos and videos.

    • Mobile apps provide a wide range of functionalities, such as social media, gaming, and productivity tools.

    • Smartphones have built-in GPS for navigation and location-based...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of mobile key points of the mobile

I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. C++ basic, Linked list implementation using C++(Not C), Lambda Expression, Map and Vector, C++ Thread Concept, Virtualization
  • Q2. Focus more on all the C++11 concept

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a C++ technical interview . It lasted for about 2 hour 30 minutes. The interviewer wanted to test my C++ basic, C++11 concept, Linked list implementation using C++, C++ thread , Lambda expression, Virtualization.

I appeared for an interview in Oct 2016.

Interview Questionnaire 

8 Questions

  • Q1. C,C++, Programming Concepts
  • Q2. Resume Based
  • Q3. Puzzle Questions
  • Q4.  OS, Database, Networking, Computer Architecture based question
  • Q5. Project Based- Briefs, Details
  • Q6. What are your hobbies
  • Ans. 

    My hobbies include hiking, playing guitar, and cooking.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Playing guitar: I love learning new songs and improving my skills.

    • Cooking: I like experimenting with different recipes and creating delicious meals.

  • Answered by AI
  • Q7. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and improving my skills

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q8. Why do you want to join DELL.
  • Ans. 

    I want to join DELL because of their innovative technology solutions and strong reputation in the industry.

    • DELL is known for their cutting-edge technology solutions which align with my passion for software development.

    • I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.

    • I believe joining DELL will provide me with opportunities for growth and career advancement.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA>9.0

Skills: Technical Skills
College Name: KIIT University

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Group Discussion
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes

Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour

Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML

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Samsung Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Samsung Customer Service Executive Salary
based on 41 salaries
₹1 L/yr - ₹5 L/yr
29% less than the average Customer Service Executive Salary in India
View more details

Samsung Customer Service Executive Reviews and Ratings

based on 21 reviews

4.7/5

Rating in categories

4.9

Skill development

4.8

Work-life balance

4.5

Salary

4.5

Job security

4.6

Company culture

4.5

Promotions

4.8

Work satisfaction

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