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Dell Customer Service Associate Interview Questions and Answers

Updated 12 Apr 2024

4 interviews found

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I applied via Walk-in and was interviewed before May 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get tensed by seeing the environment and the people, if you are a fresher. Be prepared. You can just stand in front of the mirror and speak, see your performance yourself.Self criticise. Have knowledge about the company. Have all the soft and hard copies of the supporting documents with you. Be punctual. Maintain an eye contact with the interviewer. Your resume should be neat and clean. Speak only what is there in your resume. Also to note you should be formal. A strict no for casual dresses. If you are a boy be clean shaved and have a good hair style. If you are a girl avoid over make up go as you are. This will boost your confidence.Speak only truth, lies will not help. Always remember if you fail once there is always a next success waiting for you. Don't give up. Be confident. All the best.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Why are the perfect fit for the role

I applied via Company Website and was interviewed in Jun 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam expecting interview cal from your organization i have techinal skills to improve my knowledge

I applied via Other and was interviewed in Oct 2018.

2 Interview Rounds

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was rejected for having for than 5 years of experience, even excluding BPO industry

General Tips: Always check for the years of experience they mention. If you have more than that, don't go for it. They will reject.

Dell interview questions for designations

 Customer Service Executive

 (2)

 Customer Support Associate

 (1)

 Customer Support Executive

 (1)

 Customer Relationship Manager

 (1)

 Senior Associate

 (1)

 Sales Associate

 (1)

 Associate Engineer

 (1)

 Associate/Senior Associate -(Technical)

 (1)

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (5 Questions)

  • Q1. Relative of technical
  • Q2. Opposite relative
  • Q3. Mostly important
  • Q4. My introduction
  • Q5. Realtive self questions and introduction
3

Coding Test Round

Computer science and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job have i provide
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Apr 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Aptitude and general knowledge check

3

One-on-one Round (2 Questions)

  • Q1. Subject based questions
  • Q2. Questions on sales too

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What is the BPO ?
  • Q2. What is the customer service ?
  • Q3. About your self and your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask people in the organisation or in similar roles what the average salary is and consider your own experience and expectation.

I applied via Walk-in and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills is the main part of interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What will good for me about my growth in this field
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Group Discussion Round

Any questions choice

3

Technical Round (4 Questions)

  • Q1. Support with any
  • Q2. Types any questions
  • Q3. Machine related
  • Q4. Breakers transformer model
4

Assignment Round

Any title explain full and

5

HR Round (1 Question)

  • Q1. Hr any questions suitable department

Interview Preparation Tips

Interview preparation tips for other job seekers - Company well in the call from may be number XXXXX

Dell Interview FAQs

How many rounds are there in Dell Customer Service Associate interview?
Dell interview process usually has 1 rounds. The most common rounds in the Dell interview process are One-on-one Round.
What are the top questions asked in Dell Customer Service Associate interview?

Some of the top questions asked at the Dell Customer Service Associate interview -

  1. Where is the cimp...read more
  2. And u will provide job train...read more
  3. Five minutes spee...read more

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People are getting interviews through

based on 3 Dell interviews
Company Website
WalkIn
Job Portal
33%
33%
33%
1% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Dell Customer Service Associate Salary
based on 20 salaries
₹2 L/yr - ₹4.5 L/yr
13% more than the average Customer Service Associate Salary in India
View more details

Dell Customer Service Associate Reviews and Ratings

based on 3 reviews

4.2/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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