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Vivo Customer Support Executive Interview Questions and Answers

Updated 1 Oct 2024

Vivo Customer Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. Any topic in english
  • Ans. 

    The importance of effective communication in customer support

    • Clear and concise communication helps in understanding customer issues

    • Active listening is crucial to address customer concerns

    • Empathy and patience are key in resolving customer complaints

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident only

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about baise features about mobile
  • Ans. 

    Mobile devices have various features that enhance communication, productivity, and entertainment.

    • Mobile phones offer seamless connectivity through calls, texts, and internet access.

    • They have advanced cameras for capturing high-quality photos and videos.

    • Mobile apps provide a wide range of functionalities, such as social media, gaming, and productivity tools.

    • Smartphones have built-in GPS for navigation and location-based...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of mobile key points of the mobile

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company and why do you join it ?
  • Ans. 

    I know that your company is a leading provider of innovative sales solutions in the industry. I am joining because of your strong reputation and commitment to excellence.

    • Your company has a proven track record of success in delivering top-notch sales solutions.

    • I am impressed by the innovative approach your company takes in the sales industry.

    • Your company's commitment to excellence and customer satisfaction aligns with m...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was told to tell me about my self. They checked my communication skills and my confidence level.
Tips: Be confident in this round about your self. And represent yourself in good professional way.

Round: HR Interview
Experience: In this round they were checking our knowledge and our homework that what we knew about them and their products. They were also checking that are we ready for learning and do we have potential or not.
Tips: Don't show that you know everything. Just talk point to point. So much Pre-requisite knowledge can be bad for you.

College Name: Galgotias University

I applied via Campus Placement and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. About yourself
  • Q2. 2. Why did you choose this job
  • Q3. 3. Why did you choose oppo
  • Q4. 4. One region is Very bad and other region is good, which region you choose to work.
  • Q5. 5. Goal in life
  • Ans. 

    My goal in life is to continuously learn and grow, both personally and professionally, while making a positive impact on others.

    • Constantly seek opportunities for self-improvement and development

    • Set specific, achievable goals to work towards

    • Help and inspire others to reach their full potential

    • Strive to make a difference in the lives of those around me

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, confident. Prepare a bit

First round is simple aptitude
2nd round is Group discussion
3rd is Face to face interview
4th is panel interview

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my past experience
  • Q2. Future goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held on zoom meeting platform in order to make sure of social distance due to covid 19 virus and secure the health....
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Sep 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What is mobile app testing?
  • Ans. 

    Mobile app testing is the process of evaluating the functionality, usability, and performance of a mobile application.

    • Testing the app on different devices and operating systems to ensure compatibility

    • Checking for bugs, glitches, and errors in the app's functionality

    • Evaluating the user interface and user experience to ensure a seamless interaction

    • Performance testing to assess the app's speed, responsiveness, and stabili...

  • Answered by AI
  • Q2. What is an android testing
  • Ans. 

    Android testing is the process of evaluating the functionality and performance of Android applications to ensure they meet quality standards.

    • Android testing involves testing the user interface, functionality, performance, security, and compatibility of Android applications.

    • Common types of Android testing include unit testing, integration testing, system testing, and acceptance testing.

    • Tools like Android Studio, Espress...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is have an good opportunity for job seekers

Skills evaluated in this interview

Sales Executive Interview Questions & Answers

OPPO user image Faizan siddiqui

posted on 7 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. TELL ME ABOUT YOUR SELF
  • Q2. PREVIOUS EXPERIANCE
  • Q3. ARE YOU READY FOR RELOCATE

Interview Preparation Tips

Interview preparation tips for other job seekers - DONT WORRY LOT OF JOBS AVAILABLE IN THE MARKET DONT BE AFFRIAD
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you relieving from previous job

Vivo Interview FAQs

How many rounds are there in Vivo Customer Support Executive interview?
Vivo interview process usually has 1 rounds. The most common rounds in the Vivo interview process are HR and One-on-one Round.
How to prepare for Vivo Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vivo. The most common topics and skills that interviewers at Vivo expect are Aircraft Handling, Analytical Skills, ArcIMS, Case and Communication Skills.

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Vivo Customer Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Vivo Customer Support Executive Salary
based on 11 salaries
₹2.2 L/yr - ₹3.6 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Vivo Customer Support Executive Reviews and Ratings

based on 4 reviews

4.6/5

Rating in categories

4.2

Skill development

4.8

Work-life balance

3.8

Salary

4.4

Job security

4.8

Company culture

3.7

Promotions

4.2

Work satisfaction

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