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DCB Bank Sales and Service Interview Questions and Answers

Updated 17 Apr 2023

DCB Bank Sales and Service Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where u want to see yourself?
  • Q2. What was the reason for change the previous employee

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. About my self and education
  • Q2. My job experience and family background
  • Q3. Education and qualification
  • Q4. Family background
  • Q5. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get bothered by work pressure, handle with cool mindset
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
  • Q2. Are you comfortable with working 6 days instead of 5 days?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction?
  • Q2. Why you left your previous organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. DN1/DN2/DN3 REGISTER?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction Experience Internship Tested communication in Hindi language
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why did you chose bpo
Round 2 - Team lead  

(1 Question)

  • Q1. Can you tell me something about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.

I was interviewed in May 2021.

Interview Questionnaire 

3 Questions

  • Q1. APY MINIMUM AND MAXIMUM AGE
  • Q2. SHG MINIMUM AND MAXIMUM MEMBERS
  • Q3. MAXIMUM 20 MEMBERS
  • Ans. 

    I can manage a team of maximum 20 members effectively.

    • I prioritize tasks and delegate responsibilities based on team members' strengths

    • I ensure clear communication and provide regular feedback to team members

    • I motivate and encourage team members to achieve their goals

    • I lead by example and set high standards for performance

    • I am adaptable and can handle unexpected challenges

    • For example, in my previous role as a team lead...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.
Round 1 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - 5 years experience in Customer service officer utkarsh bank

DCB Bank Interview FAQs

How many rounds are there in DCB Bank Sales and Service interview?
DCB Bank interview process usually has 2 rounds. The most common rounds in the DCB Bank interview process are Resume Shortlist and One-on-one Round.
How to prepare for DCB Bank Sales and Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DCB Bank. The most common topics and skills that interviewers at DCB Bank expect are Customer Service, Branch Banking, Cross Selling, Customer Acquisition and New Business Acquisition.

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DCB Bank Sales and Service Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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