AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
Croma
Compare
Filter interviews by
Croma Customer Service Executive Interview Questions and Answers for Experienced
Croma Customer Service Executive Interview Experiences for Experienced
3 interviews found
(2 Questions)
- Q1. Tell me something about your self
- Q2. Why do you want join Croma
- Ans.
I want to join Croma because of its reputation for excellent customer service and innovative technology solutions.
I am impressed by Croma's commitment to providing top-notch customer service.
I am excited about the opportunity to work with cutting-edge technology products.
I believe Croma's values align with my own professional goals.
Interview Preparation Tips
(2 Questions)
- Q1. Ask me about my experience and tell me about your self?
- Q2. Explained my 4 years experience and tell her self intro in briefly
If you facing multiple customer handling, How to managed them and how to satisfied about service related works?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
(1 Question)
- Q1. About my background to know about my details
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Basic Fuzz and Buzz and Bais test
(2 Questions)
- Q1. Are u a team player
- Q2. What is your goals?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell meAbout myself
- Q2. Previous working experience
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Landmark Group
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. What is your 1st priority
Interview Preparation Tips
- Employee Relations
- Employee Engagement
- Employee Grievances
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Reason for leaving previous company
- Ans.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a more challenging role
Seeking a company with better growth prospects
- Q2. How would you deal with high rated customer
- Ans.
Handle high rated customers with empathy and professionalism.
Listen actively to the customer's concerns and show empathy.
Apologize for any inconvenience caused and assure them that their issue will be resolved.
Offer solutions or alternatives to address their concerns.
Follow up with the customer to ensure their satisfaction with the resolution.
Maintain a positive attitude and remain calm, even if the customer is upset.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.
Multiple choice questions
(1 Question)
- Q1. About profile and working environment
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Nov 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About yourself, prepaid,provision, Accrual, Accounting Enteries, effects in balance sheet, Debit and credit note, MIS, few entries effects in PL and Balance sheet
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Apr 2023. There were 4 interview rounds.
(1 Question)
- Q1. Self Introduction
(1 Question)
- Q1. Process Knowledge
(1 Question)
- Q1. Stability of Job
- Ans.
Job stability is important to me, and I have a track record of long tenures in my previous roles.
I have consistently stayed with my previous employers for several years, demonstrating my commitment and loyalty.
I have a proven track record of successfully navigating through organizational changes and challenges.
I prioritize building strong relationships with colleagues and stakeholders to ensure a stable work environmen...
Croma Interview FAQs
Tell us how to improve this page.
Croma Interviews By Designations
- Croma Customer Service Specialist Interview Questions
- Croma Department Manager Interview Questions
- Croma Sales Executive Interview Questions
- Croma Store Manager Interview Questions
- Croma Back Dock Controller Interview Questions
- Croma Customer Service Executive Interview Questions
- Croma Senior Executive Interview Questions
- Croma Supervisor Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Croma Customer Service Executive Interview Process for Experienced
based on 2 interviews
Interview experience
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
Croma Customer Service Executive Reviews and Ratings
based on 116 reviews
Rating in categories
|
Customer Service Specialist
455
salaries
|  ₹1 L/yr - ₹4.6 L/yr |
|
Assistant Department Manager
362
salaries
| ₹2.5 L/yr - ₹6.5 L/yr |
|
Store Manager
335
salaries
| ₹6 L/yr - ₹15.5 L/yr |
|
Senior Executive
222
salaries
| ₹3.2 L/yr - ₹10 L/yr |
|
Customer Service Executive
205
salaries
| ₹1 L/yr - ₹4 L/yr |
DMart
Future Group
Reliance Digital
Titan Company
- Home >
- Interviews >
- Croma Interview Questions >
- Croma Customer Service Executive Interview Questions for Experienced
