9 Croma Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Croma Customer Service Executive Interview Experiences

4 interviews found

Customer Service Executive Interview Questions & Answers

Mumbiker Amul

posted on 21 Dec 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR

(4 Questions)

Q1. Tell me about your self

Add your answer

Q2. Family members

Add your answer

Q3. Why do you want join croma

Add your answer

Q4. Who do got know about croma

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 28 Jan 2025

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Tell me something about your self

Add your answer

Q2. Why do you want join Croma

Ans.

I want to join Croma because of its reputation for excellent customer service and innovative technology solutions.

I am impressed by Croma's commitment to providing top-notch customer service.
I am excited about the opportunity to work with cutting-edge technology products.
I believe Croma's values align with my own professional goals.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't apply here ur life will be hell

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 22 Jun 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Ask me about my experience and tell me about your self?

Add your answer

Q2. Explained my 4 years experience and tell her self intro in briefly

Add your answer

Round 2 - Case Study

If you facing multiple customer handling, How to managed them and how to satisfied about service related works?

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain a strong sense of self confidence and composure at all times, and most important thing be happy.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. About my background to know about my details

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear I'm waiting for rejoining

Customer Service Executive Jobs at Croma

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Customer Service Executive

Hyderabad / Secunderabad

1-3 Yrs

₹ 2-2.5 LPA

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Future Group

Anonymous

posted on 8 Jan 2022

Interview Questionnaire

1 Question

Q1. What is POS means

Ans.

POS stands for Point of Sale.

POS refers to the location where a transaction takes place, typically a retail store or a checkout counter.
It is also used to describe the hardware and software systems used to process sales transactions.
POS systems can include cash registers, barcode scanners, receipt printers, and software for inventory management and sales reporting.
Examples of POS systems include Square, Shopify, and Qu

Answered by AI

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Customer Service Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 18 Aug 2020

Interview Questionnaire

1 Question

Q1. Why do you want to work in a Retail Industries ?

Add your answer

Customer Service Executive Interview Questions & Answers

Aditya Birla Group

Anonymous

posted on 16 Feb 2022

Round 1 - One-on-one

(2 Questions)

Q1. Self introduction and

Add your answer

Q2. Hobbies and interests

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing just be confident.and always try to give point to point answers.

Customer Service Executive Interview Questions & Answers

Tata Group

Anonymous

posted on 6 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Discuss about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Positive attitude
Testing concepts

Customer Service Executive Interview Questions & Answers

Tata Group

Anonymous

posted on 17 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 10 interview rounds.

Round 1 - Group Discussion

I want to group discussion im interested

Round 2 - Coding Test

I want to coding test sir interested

Round 3 - Coding Test

I want to coding testing im all was interested job

Round 4 - Group Discussion

Im interested to group Discussion sir im interested

Round 5 - Coding Test

Im interested to tha testing sir

Round 6 - Coding Test

Ya im all was test im interested tha job

Round 7 - Coding Test

Ya im interested tha job all Tamilnadu branches

Round 8 - One-on-one

(1 Question)

Q1. Only for on round sir test

Add your answer

Round 9 - One-on-one

(1 Question)

Q1. Only for one round sir im interested sir

Add your answer

Round 10 - One-on-one

(1 Question)

Q1. Finneley for one rounding sir

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm interested tha job customer care services job all Tamilnadu branches work from home

Customer Service Executive Interview Questions & Answers

Tata Group

Anonymous

posted on 3 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Coding Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills, testing concepts,

Croma Interview FAQs

How many rounds are there in Croma Customer Service Executive interview?

Croma interview process usually has 1-2 rounds. The most common rounds in the Croma interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Croma Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Croma. The most common topics and skills that interviewers at Croma expect are Customer Service, Complaint Handling, Customer Handling, Customer Relationship and Customer Care.

What are the top questions asked in Croma Customer Service Executive interview?

Some of the top questions asked at the Croma Customer Service Executive interview -

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Croma Customer Service Executive Interview Process

based on 9 interviews

1 Interview rounds

HR Round

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Croma Customer Service Executive Salary

based on 209 salaries

₹1.1 L/yr - ₹4 L/yr

14% less than the average Customer Service Executive Salary in India

View more details

Customer Service Executive Jobs at Croma

Customer Service Executive

Hyderabad / Secunderabad

1-3 Yrs

₹ 2-2.5 LPA

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Croma Salaries in India

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