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Croma Customer Service Specialist salaries in India (Updated 2025)

Annual salary range
0 - 9 years exp.
₹1.3 Lakh - ₹4.6 Lakhs
Salary of majority employees
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39% less than the average Customer Service Specialist Salary in Retail Companies for 0 - 9 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Sales & Business Development
Customer Service Specialist Salary
0 - 9 years exp. (135 salaries)
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₹1.3 L/yr - ₹4.6 L/yr

Customer Success, Service & Operations
Customer Service Specialist Salary
0 - 9 years exp. (104 salaries)
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₹1.3 L/yr - ₹4.5 L/yr

Merchandising, Retail & eCommerce
Customer Service Specialist Salary
0 - 8 years exp. (36 salaries)
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₹1.3 L/yr - ₹3.6 L/yr

Marketing & Communication
Customer Service Specialist Salary
0 - 5 years exp. (14 salaries)
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₹1.9 L/yr - ₹3.2 L/yr

Last Updated: 20 Mar 2025

Companies similar to Croma for Customer Service Specialist

Company name Avg Annual Salary Open Jobs
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₹4.8 L/yr - ₹11.5 L/yr

arrow icon 200% more
1 job opening
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₹5.1 L/yr - ₹10.5 L/yr

arrow icon 176% more
3 job openings
Logo
FNP Customer Service Specialist Salary

0 - 3 years exp. (40 salaries)

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₹2.2 L/yr - ₹3.7 L/yr

arrow icon 16% more
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₹1.2 L/yr - ₹5 L/yr

arrow icon 9% more
Customer Service Specialist salary at Croma ranges between ₹1.3 Lakh to ₹4.6 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 444 latest salaries received from various employees of Croma.

Latest annual salaries shared by Croma Customer Service Specialist

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Experience wise Croma Customer Service Specialist salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
Fresher  (29 salaries)

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₹1.3 L/yr - ₹3.2 L/yr
1 year  (60 salaries)

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₹1.3 L/yr - ₹4 L/yr
2 years  (63 salaries)

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₹1.3 L/yr - ₹4 L/yr
3 years  (73 salaries)

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₹1.3 L/yr - ₹4 L/yr
4 years  (64 salaries)

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₹1.6 L/yr - ₹4 L/yr
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Croma Customer Service Specialist Salary and Career Growth

From

To

Customer Service Specialist

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0 - 9 years exp.

Operations Manager

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7 - 15 years exp.

Customer Service Specialist

0 - 9 years exp.
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Assistant Department Manager

5 - 13 years exp.
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arrow icon 70% hike

Assistant Store Manager

0 - 14 years exp.
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arrow icon 50% hike

From

To

Customer Service Specialist

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0 - 9 years exp.

Cluster Manager

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12 - 20 years exp.

From

To

Customer Service Specialist

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0 - 9 years exp.

Senior Store Manager

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11 - 18 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Croma

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₹1.25 L/yr - ₹4 L/yr
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₹1.44 L/yr - ₹4.2 L/yr
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₹1.5 L/yr - ₹4.25 L/yr
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₹2.15 L/yr - ₹5.5 L/yr
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₹2.3 L/yr - ₹3.5 L/yr
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₹1.78 L/yr - ₹3.4 L/yr
Senior Analyst Salary
(AmbitionBox Estimate)
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₹10 L/yr - ₹12.8 L/yr
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₹3 L/yr - ₹5 L/yr
Store Manager Salary
(355 salaries)
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₹5 L/yr - ₹15.05 L/yr
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₹5.1 L/yr - ₹9.1 L/yr

Top skills at Croma for Customer Service Specialist

Consumer Electronics Sales Process Implementation Communication Skills Customer Service Orientation Customer Service Interpersonal Skills Customer Complaints Retail Sales Sales Promotion Electronics Customer Interaction Store Management Post Sales Showroom Management

Salary related reviews for Croma

3.7

Rated by 243 employees for salary & benefits

Full Time

 · 

Other Department

2.0
  •  posted on 08 Oct 2024

2.0
 for  Salary and Benefits

Likes

When I first started at work, everything seemed great, but as time went on, it just got worse.

Dislikes

...y has its upsides, but the management really doesn't seem to care about their employees. No matter how long you work there, you won't get any appreciation or respect. The yearly salary increases are pretty disappointing only around Rs 500 to Rs 1000. Promotions feel like a joke; I've been there for five years and I’m qualified for a promotion, but they still haven't given me a chance. That's why I decided to leave. The pay structure is not great either.

read more
  • Salary - Poor
  • +5 more

Marketing & Communication Department

4.0
  •  posted on 27 Oct 2018

4.0
 for  Salary and Benefits

Likes

Overall it was good experience working with Croma A Tata Enterprise benefits and compensation are good and also we can balance our work and family life equally opportunity to get growth and at last it was great experience ..

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  • Salary - Good
  • +6 more

Dislikes

Appraisal was not satisfactory, salary was not up to mark .. job security was there ...

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kamla nagar Department

5.0
  •  posted on 12 Mar 2019

3.0
 for  Salary and Benefits

Likes

i worked at tata croma for 3y 9m and i have seen this is the best company to work and learn new things

  • Skill development - Excellent
  • +4 more

Dislikes

I left Tata Croma just because of growth and compensation that they provide they are not increasing compensation. POLICY OF COMPENSATION IS WORST

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Full Time

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Sales & Business Development Department

1.0
  •  posted on 28 Jan 2025

1.0
 for  Salary and Benefits

Likes

I like the Processes else nothing to like here

Dislikes

... ungenuine meetings. Company doesn’t care about your physical and mental health. Internal promotions is like you’re just changing the name of your current profile with minimal salary hike. Lots of politics. No one care for your efforts just results are matters. You will get zero support or response from you reporting manager and entire HR team when u need specially when it is some personal ask. Overall company destroying employees personal life to achieve their targets with ungenuine ask.

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  • Salary - Bad
  • +6 more

Full Time

 · 

Merchandising, Retail & eCommerce Department

2.0
  •  posted on 19 Nov 2024

1.0
 for  Salary and Benefits

Likes

...e and they are not good on this platform because there is to much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you

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Dislikes

Please read above mentioned

  • Salary - Bad
  • +4 more
see more salary related reviews

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Croma Customer Service Specialist Salary FAQs

What is the salary of Customer Service Specialist at Croma ?
The average salary of a Customer Service Specialist at Croma in India typically ranges from ₹1.3 Lakhs to ₹4.6 Lakhs per year, depending on experience (from Fresher to 9 years).

The top 10% of Customer Service Specialist at Croma earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Specialist Salaries at Croma can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 400+ Croma employees in India.
What is the estimated take home salary of a Customer Service Specialist at Croma in India?
The estimated take-home salary of a Customer Service Specialist at Croma in India typically ranges from ₹18,374 to ₹20,061 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹4.6 Lakhs per year for employees with experience ranging from Fresher to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 400+ salaries received from various employees of Croma. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Specialist at Croma ?
To be a Customer Service Specialist at Croma in india, the key skills required include:

  • - Consumer Electronics
  • - Sales
  • - Process Implementation
  • - Communication Skills
  • - Customer Service Orientation

These skills are highly valued at Croma and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Croma for Customer Service Specialist in India?
Dow Chemical International Private Limited ₹4.8 Lakhs to ₹11.5 Lakhs per year
TE Connectivity ₹5.1 Lakhs to ₹10.5 Lakhs per year
FNP ₹2.2 Lakhs to ₹3.7 Lakhs per year
Teleperformance ₹1.2 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Croma, depending on the role and experience level.
How the salary growth look like for a Customer Service Specialist at Croma in India?
The salary growth for a Customer Service Specialist at Croma depends on factors such as experience, performance, and promotions. On average, a Customer Service Specialist can expect the following growth trajectory at Croma:

Experience Average Salary Range
Fresher ₹1.3 Lakhs to ₹3.2 Lakhs per year
1 year ₹1.3 Lakhs to ₹4.0 Lakhs per year
2 years ₹1.3 Lakhs to ₹4.0 Lakhs per year
3 years ₹1.3 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

Croma Customer Service Specialist salary in India ranges between ₹1.3 Lakh to ₹4.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 444 Croma latest salaries received from various employees of Croma.