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4.0

based on 2.3k Reviews

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Croma Customer Service Specialist Reviews

based on 225 reviews
Updated 19 Dec, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Skill development

4.1

Job Security

3.9

Work-Life balance

3.9

Company culture

3.7

Work Satisfaction

3.6

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Croma Customer Service Specialist Reviews

225 reviews found

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You are reading trusted reviews. Keep reading to find out more about Croma.

Discover interview dos and don'ts from real experiences

People also ask about Croma's Customer Service Specialists

How is Croma to work for?
Croma is rated 4.1 out of 5, based on 225 reviews by employees on AmbitionBox. Croma is known for Skill development which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Croma read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Croma?
According to AmbitionBox ratings, Croma employees rate its salary and benefits as 3.6 out of 5. You can know more about Croma Salaries at AmbitionBox
How is the work culture at Croma?
Work culture is rated 3.9 at Croma by 225 employees. While job security is rated 4.1 and work-life balance is rated 3.9 at Croma. Read detailed reviews by employees of Croma on AmbitionBox.
Is work from home available in Croma?
According to AmbitionBox, 13% Croma employees work from home permanently (based on 23 AmbitionBox reviews in last 6 months).

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Work Policy for Croma Customer Service Specialist

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Workplace policy may vary based on Department, Designation and Location.

based on 23 reviews in last 6 months

Work from office

Work from office

79%
Permanent work from home

Permanent work from home

13%
Hybrid

Hybrid

8%

Other hybrid work policies

8%

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Gender Based Ratings for Croma Customer Service Specialist

based on 207 reviews
4.2
Rated by 33 Women

Rated 3.8 for Skill Development and 3.8 for Work-Life Balance

women
4.1
Rated by 174 Men

Rated 4.2 for Skill Development and 4.2 for Job Security

men

Working Days for Croma Customer Service Specialist

based on 225 reviews
Rotational Shift
55%
Other
34%
Monday to Saturday
5%
Monday to Friday
5%
Alternate Saturday off
1%

Work Timings for Croma Customer Service Specialist

based on 225 reviews
Flexible timing
Strict (10.30am - 7.30pm)
Strict (12.30pm - 9.30pm)
58%
6%
5%
31% employees reported other strict timings

Shift Timings for Croma Customer Service Specialist

based on 225 reviews
Day shift
Night shift
99%
1%

Business Travel for Croma Customer Service Specialist

based on 225 reviews
No travel
59%
Within city
31%
Within country
7%
International travel
3%
Croma Customer Service Specialist Salary
based on 431 salaries
₹1.3 L/yr - ₹5 L/yr
38% less than the average Customer Service Specialist Salary in India
View more details
freemeal
Free meal
1 total response
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
16 total responses
degree
Professional degree assistance
6 total responses
+1 more benefit
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