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4.0

based on 2.3k Reviews

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Croma Customer Service Specialist Mumbai Reviews

based on 28 reviews
Updated 5 Feb, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

3.7

Company culture

3.6

Skill development

3.3

Work Satisfaction

3.1

Work-Life balance

3.1

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Croma Customer Service Specialist Mumbai Reviews

28 reviews found

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Career Growth
2w (edited)
effortlesswinner
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Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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#4 Best Mid-Sized Company

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#1 Best Mid-Sized Retail Company - 2021

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People also ask about Croma, Mumbai Customer Service Specialists

Is Croma, Mumbai a good place to work for Customer Service Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 28 employee reviews, it's clear that most customer service specialists have an average experience working at Croma, Mumbai. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Croma, Mumbai pay their Customer Service Specialists well?
According to AmbitionBox reviews, Croma, Mumbai customer service specialists rate their salary and benefits at 3.1 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma, Mumbai's customer service specialists salaries here and to read reviews specifically about salary and benefits at Croma, Mumbai for customer service specialists, click here.
How is the work culture at Croma, Mumbai for Customer Service Specialists?
Work culture at Croma, Mumbai for customer service specialists is rated 3.7 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Croma, Mumbai for customer service specialists, click here.
How is the job security at Croma, Mumbai for Customer Service Specialists?
Based on 28 reviews on AmbitionBox, Croma, Mumbai's customer service specialists rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Croma, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Croma, Mumbai for customer service specialists, click here.

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Croma Customer Service Specialist Reviews by Locations

Croma Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 58% of employees reported the working day...s at Croma as Rotational Shift. 64% employees reported the work timings at Croma as Flexible timing. Read more
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Gender Based Ratings for Croma Customer Service Specialist Mumbai

based on 26 reviews
4.7
Rated by 4 Women

Rated 4.1 for Company Culture and 4.1 for Salary & Benefits

women
3.3
Rated by 22 Men

Rated 4.3 for Job Security and 3.8 for Company Culture

men

Working Days for Croma Customer Service Specialist Mumbai

based on 28 reviews
Rotational Shift
58%
Other
42%

Work Timings for Croma Customer Service Specialist Mumbai

based on 28 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (12pm - 9pm)
64%
12%
6%
18% employees reported other strict timings

Shift Timings for Croma Customer Service Specialist Mumbai

based on 28 reviews
Day shift
100%

Business Travel for Croma Customer Service Specialist Mumbai

based on 28 reviews
No travel
52%
Within city
38%
International travel
10%
Croma Customer Service Specialist Salaries in Mumbai
based on 57 salaries
₹1.3 L/yr - ₹4 L/yr
24% less than the average Customer Service Specialist Salary in India
View more details
Employee Benefits for Croma Customer Service Specialist Mumbai
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
4 total responses
degree
Professional degree assistance
2 total responses
meal
Cafeteria
2 total responses
View All
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