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4.0

based on 2.4k Reviews

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Croma Customer Service Specialist Mumbai Reviews

Updated 5 Feb, 2024
Overall Rating
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3.8/5
based on 28 reviews

Rating distribution

Category Ratings

4.3

Job security

3.8

Company culture

3.6

Skill development

3.4

Work satisfaction

3.1

Salary

3.1

Work-life balance

2.7

Promotions

What employees say about Croma?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

52% employees reported

View more detailed insights

Gender based rating

4.7
female

Rated by Women

4 reviews

3.3
male

Rated by Men

22 reviews

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Top Mentions in Croma Customer Service Specialist Mumbai Reviews

28 reviews found

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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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More about working at Croma
golden leaf award

#4 Best Mid-Sized Company

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#1 Best Mid-Sized Retail Company - 2021

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People also ask about Croma, Mumbai Customer Service Specialists

Is Croma, Mumbai a good place to work for Customer Service Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 28 employee reviews, it's clear that most customer service specialists have an average experience working at Croma, Mumbai. Job security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.7.
Does Croma, Mumbai pay their Customer Service Specialists well?
According to AmbitionBox reviews, Croma, Mumbai customer service specialists rate their salary and benefits at 3.1 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma, Mumbai's customer service specialists salaries here .
How is the work culture at Croma, Mumbai for Customer Service Specialists?
Work culture at Croma, Mumbai for customer service specialists is rated 3.8 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Croma, Mumbai for customer service specialists, click here .
How is the job security at Croma, Mumbai for Customer Service Specialists?
Based on 28 reviews on AmbitionBox, Croma, Mumbai's customer service specialists rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Croma, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Croma Customer Service Specialist Reviews by Locations

Croma Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 58% of employees reported the working day...s at Croma as Rotational Shift. 64% employees reported the work timings at Croma as Flexible timing. Read more
Join Croma A Tata Enterprise
Croma Customer Service Specialist Salaries in Mumbai
based on 54 salaries
₹1.3 L/yr - ₹4 L/yr
24% less than the average Customer Service Specialist Salary in India
View more details
Employee Benefits for Croma Customer Service Specialist Mumbai
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
4 total responses
degree
Professional degree assistance
2 total responses
meal
Cafeteria
2 total responses
View All
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