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Premium Employer

Croma

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4.0

based on 2.4k Reviews

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Croma Customer Service Specialist Gurgaon / Gurugram Reviews

Updated 8 Jan, 2025

Overall Rating

4.9/5

based on 4 reviews

Rating distribution

2 (50.0%)

1 (25.0%)

0 (0%)

Category Ratings

4.0

Company culture

4.0

Job security

4.0

Work-life balance

4.0

Skill development

3.0

Salary

3.0

Promotions

3.0

Work satisfaction

What employees say about Croma?

Insights from employee reviews on AmbitionBox

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100% employees reported

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4 reviews found

Sort by: Popular

Customer Service Specialist in Gurgaon / Gurugram

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2025

Likes

Working culture, HR policies are great and obviously one and a half day weekly off...

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

As a customer service specialist, CSD role should be frontend. Create lots of trouble for newbies....

Customer Service Specialist in Gurgaon / Gurugram

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2019

Likes

Management behaviour is very nice and work station and working hour ,5.5 weekly working days all everything good etc

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have been working last 5 years this company has no any growth and there are not as good as incentive this company.

Work Details

All over good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Specialist in Gurgaon / Gurugram

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Nov 2018

Likes

I like job security best training and learning.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I dislike appraisal and politics in job location.

Work Details

I learned so much there being fresher.

Work timings: Flexible Timings

Customer Service Specialist in Gurgaon / Gurugram

Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Feb 2018

Likes

About the brand name and job security.

Dislikes

Too much competition in this field salary hike is concern.

Salary - Poor

Return to all reviews

Top trending discussions

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From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Croma Customer Service Specialist Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 100% of employees reported the working day...Read more