Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Premium Employer

Croma

Compare

4.0

based on 2.3k Reviews

Filter reviews by

Croma Customer Service Specialist Kolkata Reviews

based on 14 reviews

Updated 19 Nov, 2024

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.8

Skill development

4.7

Company culture

4.7

Job Security

4.5

Salary & Benefits

4.3

Work Satisfaction

4.3

Work-Life balance

4.2

Promotions/Appraisal

14 reviews found

Sort by: Popular

Customer Service Specialist in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Internal promotion good

Dislikes

Yearly appraisal value is low from market value

Customer Service Specialist in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Promotions

Dislikes

Yearly appraisal amount is very low from market value.

Customer Service Specialist in Kolkata

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Oct 2024

Likes

Very nice 👌

Dislikes

No all good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Specialist in Kolkata

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 12 Dec 2023

Likes

All ok

Dislikes

All are avarage

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Specialist in Kolkata

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Sep 2023

Likes

Its a tata company and every process is simply and equal for all

Dislikes

No dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Kolkata

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Mar 2023

Likes

Croma culture is very good

Dislikes

Nothing

Customer Service Specialist in Kolkata

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Aug 2023

Likes

Good working culture

Dislikes

Nothing at all

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Croma.

Customer Service Specialist in Kolkata

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Oct 2023

Likes

Tata company firm and job security

Dislikes

Low salary and increment. Poor incentives scheme

Discover interview dos and don'ts from real experiences

Customer Service Specialist in Kolkata

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 28 Jun 2022

Likes

Culture is good and work friendly

Dislikes

Growth process is too much complicated

Work Details

In between good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Kolkata

Marketing & Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Job security and the name of 'TATA' brand I like the most about this company

Dislikes

Salary is average but career growth is slow.

Work Details

Overall it's good.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Specialist in Kolkata

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 25 Aug 2021

Likes

The working culture is really great hr response is also quick

Dislikes

Nothing to say

Work Details

Good I can maintain now my work life along with my personal life

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Specialist in Kolkata

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 03 Jul 2021

Likes

HR policies & environment is very good

Dislikes

Carrier growth is very low & process is very tuff

Work Details

Overall experience is quite good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Kolkata

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 03 Jul 2021

Likes

Hr policy and respect for the community

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Kolkata

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Jan 2024

Likes

Very good

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Croma

View All

amplesabji

works at

Croma

I'm looking for a Sales Manager job role i have 13 Years experience

Got a question about Croma?

Ask anonymously on communities.

Tell us how to improve this page.

Croma Customer Service Specialist Reviews by Locations

Croma Kolkata Reviews by Designations

Croma Department Manager Kolkata Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 89% of employees reported the working day...Read more