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4.0

based on 2.5k Reviews

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Croma Customer Service Specialist New Delhi Reviews

Updated 7 Apr, 2025
Overall Rating
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3.4/5
based on 21 reviews

Rating distribution

Category Ratings

3.6

Skill development

3.5

Job security

3.3

Work-life balance

3.0

Company culture

2.8

Salary

2.8

Work satisfaction

2.7

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What employees say about Croma?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

70% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

56% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

4 reviews

3.3
male

Rated by Men

14 reviews

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Top Mentions in Croma Customer Service Specialist New Delhi Reviews

21 reviews found

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#4 Best Mid-Sized Company

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#1 Best Mid-Sized Retail Company - 2021

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People also ask about Croma, New Delhi Customer Service Specialists

Is Croma, New Delhi a good place to work for Customer Service Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 21 employee reviews, it's clear that most customer service specialists have an average experience working at Croma, New Delhi. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7.
Does Croma, New Delhi pay their Customer Service Specialists well?
According to AmbitionBox reviews, Croma, New Delhi customer service specialists rate their salary and benefits at 2.8 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Croma, New Delhi's customer service specialists salaries here .
How is the work culture at Croma, New Delhi for Customer Service Specialists?
Work culture at Croma, New Delhi for customer service specialists is rated 3.0 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Croma, New Delhi for Customer Service Specialists?
Based on 21 reviews on AmbitionBox, Croma, New Delhi's customer service specialists rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Croma, New Delhi. To read reviews about job security at Croma, New Delhi for customer service specialists, click here .

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Croma New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 70% of employees reported the working day...s at Croma as Rotational Shift. 53% employees reported the work timings at Croma as Flexible timing. Read more
Join Croma A Tata Enterprise
Croma Customer Service Specialist Salaries in New Delhi
based on 81 salaries
₹1.3 L/yr - ₹4.1 L/yr
16% less than the average Customer Service Specialist Salary in India
View more details
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