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Croma

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based on 2.5k Reviews

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Croma Customer Service Associate Mumbai Reviews

Updated 30 Aug, 2024

Overall Rating

4.2/5

based on 9 reviews

Rating distribution

5

4 (57.1%)

4

1 (14.3%)

3

0 (0%)

2

1 (14.3%)

1

1 (14.3%)

Category Ratings

4.5

Company culture

4.5

Skill development

4.3

Job security

4.2

Salary

4.2

Work-life balance

4.2

Work satisfaction

2.6

Promotions

What employees say about Croma?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

40% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

2 reviews

4.2

Rated by Men

5 reviews

Croma is rated 4.2 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the co ... Read more

Croma is rated 4.2 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Aug 2024

Likes

Working Culture

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Employee are way struggles for higher destinations

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Mumbai

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Jul 2023

Likes

Although I like to good electronic products knowledge and that will be helpful to further...

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Now, we observed that some managers don't talk politely with staffs and if we do highlighted to hr but they are also dull,

Promotions - Poor

Work Details

Work timings: Flexible Timings

Customer Service Associate in Mumbai

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2023

Likes

Everything was good.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Transition of Customer service department

Customer Service Associate in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2023

Likes

New beginner in job its good

Dislikes

Politics no promotions and salary

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

·

CSA Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Oct 2020

Likes

Good work culture. Providing job security during this tough time.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Job is quite interesting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Retail Sales Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Jun 2021

Likes

Work culture is what made me happy having a multi brand store you have to overcome with all challanges which was fun

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good

Dislikes

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

2.0

posted on 16 Jan 2024

Overall Rating

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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More about working at Croma

#4 Best Mid-Sized Company

#1 Best Mid-Sized Retail Company - 2021

HQ - Mumbai, Maharashtra, India
Retail
5k-10k Employees (India)
Consumer Electronics & Appliances

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 50% of employees reported the working days... at Croma as Monday to Saturday. 60% employees reported the work timings at Croma as Strict timing. Read more

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Croma Customer Service Associate Mumbai Reviews

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Croma Customer Service Associate Salaries in Mumbai

based on 28 salaries

₹1.5 L/yr - ₹4 L/yr

At par with the average Customer Service Associate Salary in India

View more details

Employee Benefits for Croma Customer Service Associate Mumbai

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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