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based on 2.3k Reviews

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Croma Customer Service Specialist Interview Questions and Answers

Updated 5 Oct 2024

7 interviews found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. About product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Forget about Festivals, you have to Stand on full time for work it is unhealthy
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2024.

1 Interview Round

1

Group Discussion Round

The manager asking me to my bio data and how can i start my journey and how was your future plan...

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to get into sales

Customer Service Specialist Interview Questions

user image Arpith Kumar R

posted on 6 Sep 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Introduce yourself
3

Assignment Round

Aptitude test and also some mathematics question will be there

Interview Preparation Tips

Topics to prepare for Croma Customer Service Specialist interview:
  • Retail experience
  • E commerce
  • Communication Skills
Interview preparation tips for other job seekers - Attend with the confidence easily u can clear this interview only prepare for assessment it's simple maths and aptitude questions

Croma interview questions for designations

 Sr Customer Service Specialist

 (1)

 Customer Service Executive

 (2)

 Customer Service Associate

 (1)

 Customer Care Specialist

 (1)

 Customer Service Associate (Csa)

 (1)

 Senior Customer Service Representative

 (1)

 Customer Support Executive

 (1)

 Customer Executive

 (1)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

There will be cheak your understanding capacity.

3

HR Round (2 Questions)

  • Q1. About your journey of working experience and life goal.
  • Q2. Why you want to join croma

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are want to be a part of Tata group than join and show your skills.

Customer Service Specialist Interview Questions

user image SHAIK KHADAR BASHA

posted on 20 Jun 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jun 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (3 Questions)

  • Q1. What do you know about this company
  • Q2. How does you know about this job profile
  • Q3. What are the skills that you have to join this company
3

HR Round (3 Questions)

  • Q1. How much salary you are expecting
  • Q2. What was your previous experience that you have
  • Q3. What's your ultimate goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be transparent while interview is going on

I applied via Naukri.com and was interviewed before May 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - First you prepare for interview very nicely both English and Hindi language .
Interview time give the answer perfectly what ever you prepare in your home .Some important interview questions is
1: About your self .
2: Salary expection .
3: Why you left the previous job .
4: What is your previous job role and responsibilities .
5: Tell me something about your State .
This 5 important question prepare in English and Hindi language, very nicely .Same answer apply in interview time .

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. How many times duty hours
  • Q2. How many besik sallery
  • Q3. How many days come my interview
2

Aptitude Test Round

I am very intelligent man i am hard working man my nechar is very normol

Interview Preparation Tips

Topics to prepare for AL-NAHDI Medical Company Customer Support Executive interview:
  • Good customer deal and clean bo
Interview preparation tips for other job seekers - I am Rajesh chauhan from india uttar pardesh I am very froud feel this company deleted and I have 4 years experience is al nahadi farmacy customer handling and salesman according thanku
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Mar 2024.

6 Interview Rounds

1

Aptitude Test Round

What is your name ????

2

Technical Round (3 Questions)

  • Q1. What is there in technical
  • Q2. Installing the watch's battery and servicing it
  • Q3. Watche's servicing it
3

One-on-one Round (1 Question)

  • Q1. What can you do for this company?
4

Group Discussion Round

What kind of experience will it be with friends?

5

HR Round (1 Question)

  • Q1. What's the name of our HR
6

Assignment Round

What's assignment ????

Interview Preparation Tips

Topics to prepare for Titan Company Customer Relationship Officer interview:
  • Titan company
  • Sales women
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Group Discussion Round

One should talk on the given topic for a minute

2

Aptitude Test Round

Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.

3

HR Round (2 Questions)

  • Q1. Salary expectation
  • Q2. Shift timing and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame

Croma Interview FAQs

How many rounds are there in Croma Customer Service Specialist interview?
Croma interview process usually has 2-3 rounds. The most common rounds in the Croma interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for Croma Customer Service Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Croma. The most common topics and skills that interviewers at Croma expect are Consumer Electronics, Sales, Process Implementation, Communication Skills and Customer Service.

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based on 6 Croma interviews
Referral
Job Portal
83%
17%
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Croma Customer Service Specialist Salary
based on 431 salaries
₹1.3 L/yr - ₹5 L/yr
38% less than the average Customer Service Specialist Salary in India
View more details

Croma Customer Service Specialist Reviews and Ratings

based on 225 reviews

4.1/5

Rating in categories

4.2

Skill development

3.9

Work-Life balance

3.6

Salary & Benefits

4.1

Job Security

3.9

Company culture

3.2

Promotions/Appraisal

3.7

Work Satisfaction

Explore 225 Reviews and Ratings
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