Kärcher Cleaning Systems Customer Service Specialist Interview Questions and Answers

Q1. Walk me through your profile, mock call
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Q1. Introduce your self
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Q2. Situation based question
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Topics like blood relation, time, train

Q1. What is smoke testing
Ans. 
Smoke testing is a preliminary testing to check if the basic functionalities of a software application are working fine.
• Smoke testing is a subset of regression testing and is usually performed after a build is received from the development team.

• It is a high-level testing to verify if the critical functionalities of the software are working without any major issues.

• Smoke testing is not exhaustive and is meant to ensure ...read more
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Q2. What is integration testing
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Integration testing is a type of testing where individual units or components of a software application are combined and tested as a group.
• It focuses on testing the interactions between different components/modules of the software.

• It helps in identifying issues related to data flow, communication between modules, and integration points.

• Examples include testing the integration between a front-end user interface and a ba...read more
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Q1. Explain in detail about STLC
Ans. 
STLC stands for Software Testing Life Cycle, which is a systematic process for testing software applications.
• STLC involves different phases such as requirement analysis, test planning, test design, test execution, and test closure.

• Each phase has specific activities and deliverables to ensure the quality of the software.

• STLC helps in identifying defects early in the development cycle, reducing the cost of fixing them la...read more
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Q2. Explain in detail about agile methodology
Ans. 
Agile methodology is a flexible and iterative approach to project management.
• Agile focuses on delivering small, incremental releases and adapting to change

• It emphasizes collaboration, customer feedback, and continuous improvement

• Common practices include daily stand-up meetings, sprint planning, and retrospectives

• Popular frameworks include Scrum, Kanban, and Extreme Programming
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Q1. What are the essential skill for becoming a HR
Ans. 
Essential skills for becoming a HR include communication, problem-solving, interpersonal skills, and knowledge of labor laws.
• Strong communication skills to effectively interact with employees and management.

• Problem-solving abilities to address conflicts and find solutions to workplace issues.

• Interpersonal skills to build relationships and collaborate with diverse teams.

• Knowledge of labor laws and regulations to ensure ...read more
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Q2. Why Are you interest in this job
Ans. 
I am interested in this job because of the opportunity to lead a team and drive strategic initiatives to achieve company goals.
• Opportunity to lead a team

• Drive strategic initiatives

• Achieve company goals
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Verbal, quantitative and manual description in detail .

Q1. Api, soap, rest, lifecycles, scenarios.
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Q2. Ddl,dml in sql.. product backlog and sprint backlog
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Q1. Resume based..if you moved why job searching here instead of your native?
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Q2. Situation based questions..
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Q1. Walk through on cv and basic ques
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Easy and managable questions

Leetcode hard question

Q1. HR Question was easy
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Good and fast . easy also

Easy amnd basic questions