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Intellipaat Software Solutions
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Audit sales call audits as per QA parameters and upload file in google form
I have 5 years of experience in call audits, including monitoring, analyzing, and providing feedback on call quality.
5 years of experience in call audits
Proficient in monitoring calls for quality assurance
Skilled in analyzing call data and identifying areas for improvement
Experienced in providing feedback to agents and management on call performance
Familiar with call audit tools and software
Top trending discussions
I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.
I have worked on several machine learning projects, including image recognition and natural language processing.
Developed an image recognition model using convolutional neural networks
Implemented a natural language processing algorithm for sentiment analysis
Collaborated on a recommendation system using collaborative filtering
Applied machine learning techniques to predict customer churn in a telecom company
I have 5 years of work experience as a Quality Analyst in various industries.
5 years of experience as a Quality Analyst
Worked in industries such as IT, healthcare, and manufacturing
Experience in conducting quality audits, creating quality reports, and implementing quality improvement initiatives
I am open to discussing salary based on the responsibilities and benefits offered.
I am open to discussing salary based on the responsibilities and benefits offered.
I am looking for a competitive salary that aligns with industry standards.
I am also interested in discussing opportunities for performance-based bonuses or incentives.
I am flexible and open to negotiation based on the overall compensation package.
Just basic maths and it was good and I think everyone can do it!!
I have 5 years of experience in call audits.
5 years of experience in call audits
Conducted audits on a daily basis
Analyzed call recordings for quality assurance
Provided feedback to agents for improvement
Implemented process improvements based on audit findings
Yes, I thrive in high-pressure environments and can effectively manage my time and priorities.
I have experience working in fast-paced environments where quick decision-making and problem-solving skills are essential.
I am able to stay calm and focused under pressure, ensuring that tasks are completed accurately and efficiently.
I prioritize tasks based on urgency and importance, allowing me to meet deadlines even in high
I was interviewed in Dec 2023.
Upgrad's sales process is customer-centric and focuses on providing personalized solutions to clients.
Upgrad's sales process involves understanding the unique needs and challenges of each client.
They offer customized solutions tailored to the specific requirements of the client.
The sales team at Upgrad is trained to provide excellent customer service and support throughout the sales process.
They prioritize building lon...
I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.
I was interviewed before May 2021.
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
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