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Croma
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I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in monitoring progress towards strategic goals.
Examples of KPIs include revenue growth, customer retention rate, employee turnover rate, and sales conversion rate.
TAT stands for Turnaround Time and SDC stands for Service Delivery Chain in the service industry.
TAT refers to the time taken to complete a service or task.
SDC refers to the entire process involved in delivering a service to the customer.
TAT and SDC are important metrics in measuring efficiency and customer satisfaction in the service industry.
For example, in a restaurant, TAT would be the time taken to serve a meal, w...
Vendor onboarding involves evaluating, selecting, and establishing relationships with new vendors, while vendor management involves monitoring and maintaining relationships with existing vendors.
Identify the need for a new vendor based on business requirements
Conduct due diligence on potential vendors including background checks and financial stability
Negotiate terms and conditions of the contract with the vendor
Establ...
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I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
Basic general knowledge about Mathematics and general knowledge
I applied via Recruitment Consulltant and was interviewed before May 2021. There was 1 interview round.
My work full kra is to ensure efficient operations and customer satisfaction while meeting business goals.
Ensure smooth functioning of daily operations
Maintain high levels of customer satisfaction through effective communication and problem-solving
Meet business goals by analyzing data and implementing strategies
Train and develop team members to improve performance
Collaborate with other departments to achieve overall co
I am expecting a competitive salary package based on my experience and skills.
I am open to negotiation based on the company's policies and market standards.
My expected CTC is in line with my current salary and industry standards.
I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.
I am willing to discuss my expected CTC in detail during the interview process.
I applied via Company Website and was interviewed before Nov 2021. There was 1 interview round.
I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Campus Placement and was interviewed before Oct 2020. There were 3 interview rounds.
based on 2 interviews
Interview experience
based on 43 reviews
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Customer Service Executive
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