Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Createch Infosol

Compare

4.3

based on 4 Reviews

Filter interviews by

Createch Infosol Customer Care Executive Interview Questions and Answers

Updated 3 Aug 2021

Createch Infosol Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 3 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Sales perception, communication skill related and work-life balance?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and knowledgeable.

Top trending discussions

View All

Interview Tips & Stories

honestword

ex -

Oxane Partners

Disappointing Interview Experience with D.E. Shaw

I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.

Got a question about Createch Infosol?

Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 13 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one

(4 Questions)

Q1. What is a Business Process Outsourcing (BPO)?

Ans.

BPO is the practice of contracting specific business tasks to a third-party service provider.

BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO companies include Accenture, Conve

Answered by AI

Add your answer

Q2. What motivates you to pursue this job?

Ans.

I am motivated to pursue a career as a Customer Care Executive because I enjoy helping others and resolving issues to ensure customer satisfaction.

I have a passion for providing excellent customer service and building positive relationships with customers.
I am motivated by the opportunity to make a difference in someone's day by resolving their concerns and providing support.
I enjoy the challenge of problem-solving and...

Answered by AI

Add your answer

Q3. How much salary did you expect?

Ans.

I am looking for a competitive salary that reflects my experience and skills in customer care.

I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that is commensurate with my qualifications and experience.
I am also interested in discussing benefits and opportunities fo

Answered by AI

Add your answer

Q4. What are the main kpi in bpo

Ans.

Key Performance Indicators (KPIs) in a BPO are metrics used to measure the performance and success of the operations.

Average Handle Time (AHT) - measures the average time taken to handle a customer query or concern.
First Call Resolution (FCR) - measures the percentage of customer issues resolved on the first call.
Customer Satisfaction Score (CSAT) - measures the satisfaction level of customers with the service provided...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.

Customer Care Executive Interview Questions & Answers

Hexaware Technologies

Anonymous

posted on 11 Jan 2025

Interview experience

Average

Difficulty level

Process Duration

2-4 weeks

Result

Round 1 - One-on-one

(1 Question)

Q1. Can you provide a standard introduction of yourself?

Add your answer

Round 2 - HR

(1 Question)

Q1. Did you have your exams in the next six months?

Add your answer

Customer Care Executive Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 24 May 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Assignment

First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

Round 2 - One-on-one

(2 Questions)

Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication

Add your answer

Q2. All about your resume and what your answer for previous question

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold they won’t judge you they only check your communication

Customer Care Executive Interview Questions & Answers

Cognizant

Anonymous

posted on 5 Jun 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test

How u get to work to this company & our work performance to get hire posting & good computer skills good communication skills good English knowledge or tamil knowledge

Round 2 - Group Discussion

About working discussion how to work to more improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step

Customer Care Executive Interview Questions & Answers

WNS

Anonymous

posted on 4 Mar 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Result

No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Graduation completed or not?

Add your answer

Q2. What experience you carry?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Customer Care Executive Interview Questions & Answers

BYJU'S

Anonymous

posted on 23 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one

(8 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Do u know what are the roles and responsibilities of customer service agent

Add your answer

Q3. How many languages u speak

Add your answer

Q4. Tell me about your hobbies in hindi

Add your answer

Q5. Why do u want to get into byjus

Add your answer

Q6. I we donot hire you then what

Add your answer

Q7. Explain how u have overcome any challenging situation

Add your answer

Q8. What do u know about byjus

Add your answer

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:

General Administration
Customer Service
customer care
Customer Relationship
Customer Handling

Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are

Customer Care Executive Interview Questions & Answers

HDB Financial Services

Anonymous

posted on 15 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. SELF INTRODUCTION

Add your answer

Q2. JOB ROLE OF CUSTOMER CARE EXECUTIVE

Add your answer

Customer Care Executive Interview Questions & Answers

Reliance Retail

Anonymous

posted on 24 Jun 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

HR Asking some question related to bussiness, background and working experience etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Giving all answers with very politly and going for interview in full grooming and formal dress up sense.