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convergys india services Interview Questions and Answers for Freshers

Updated 24 Jan 2025

convergys india services Interview Experiences for Freshers

Popular Designations

5 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your Salary expectations?
Round 3 - Aptitude Test 

Everything is done remotely

Round 4 - One-on-one 

(4 Questions)

  • Q1. Ops manager round
  • Ans. Answer what is most fit for the situation and you'll get selected.
  • Answered Anonymously
  • Q2. Choose any topic to speak fluently.
  • Ans. 

    The impact of artificial intelligence on the future of work

    • AI is transforming industries by automating tasks and improving efficiency

    • Concerns about job displacement and the need for upskilling and reskilling

    • Opportunities for new job creation in AI-related fields

    • Examples: AI in healthcare diagnosing diseases, AI in manufacturing optimizing production processes

  • Answered by AI
  • Q3. Why did you leave previous Organisation?
  • Q4. What are your expectations from this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Say what they want to listen. And you're selected

Senior Advisor Consultant Interview Questions asked at other Companies

Q1. Choose any topic to speak fluently.
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Bios , RAM ,ROM , BSOD, troubleshooting , hardware and software issues , mouse and few more …..
Round 2 - Assignment 

Basic computer knowledge

Round 3 - HR 

(2 Questions)

  • Q1. General questions
  • Q2. > Why do you want to join concentrix as technical support > Previous work experience > Why joining as a technical support > Challenges asked and how did I managed And few more ….,,

Senior Operations Representative Interview Questions asked at other Companies

Q1. What soft skills related to FCR (First Contact Resolution), AHT (Average Handling Time), CSAT (Customer Satisfaction), DSAT (Dissatisfaction), and escalation matrix are considered important in this role?
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your best school memory
Round 2 - Aptitude Test 

Questions related to English writing, reading, listening and speaking

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and do not speculate

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

I applied via Referral and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. IT questions related to Domain and networking

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good and smooth interview. Even recruiter helps alot to prepare for technical round.

Senior Technical Support Engineer Interview Questions asked at other Companies

Q1. What tool tableau use for optimization of deployments?
View answer (1)

convergys india services interview questions for popular designations

 Technical Support Engineer

 (2)

 Technical Advisor

 (2)

 Chat Support Executive

 (2)

 Senior Associate

 (1)

 Technical Support Executive

 (1)

 IT Analyst

 (1)

 System Administrator

 (1)

 Process Associate

 (1)

I applied via Walk-in and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Hr took 1st round .. she asked about the self intorduction and salry expactation etc.. she was very frindly.
Round 2 - Aptitude Test 

There was short question answer test.

Round 3 - One-on-one 

(1 Question)

  • Q1. It was taken by one of Snr HR.. Asked about many questions.. about current affrs..
Round 4 - Technical 

(1 Question)

  • Q1. Opos rpound taken by mnger
  • Ans. 

    I'm sorry, but I cannot understand the question. Please provide more context.

    • Please provide more information or rephrase the question.

    • It is unclear what is being asked.

    • Without additional context, I cannot provide a meaningful answer.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepard for any question, they might ask you any thing, must have excllnt comskill.. be confidnt and give ans which make snse to the question.

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic network questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparw your answers first.
Make introduction good.presentable.
Make your english fluent.
Practice your answers.
You will be good to go.

I applied via Campus Placement and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

First of all you need to clear the aptitude test and after you will be able to go next round it is not main face but it is qualifying nature.

Round 2 - Group Discussion 

When you cleared the fiirst round aptitute test then you will go to next level of proces its GD, GD is nothing but they wants to check your confidence in public speaking your communication and how you can expallin your concern in fron of board memebers and other palces then after next face is Technical round it is totally techincal based then you clear technical round means 80% selected and finally HR round about your salary and accomodation related query in this round.

Round 3 - Technical 

(2 Questions)

  • Q1. Already disussed it is purely based on techical knowledge your your stream.
  • Q2. Always first question your introduction and that is very important to give your best bcz. "First impression is the last impression" always remember.
Round 4 - HR 

(2 Questions)

  • Q1. How much salary you want to expact
  • Q2. Accomodations and TA DA and other allowance and preffered city for the jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus onyour communications they dont want fully experiacned person for fresher but they want always curious person and always ready to learn new things and easily understand the comany requrement.
they check your communication skil also technical knowledge thats it after they will provide the training so why you affraid go and give your interview with full confidence buddies.

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your weakness and how you try to overcome from that?
  • Ans. 

    My weakness is that I tend to be a perfectionist, but I overcome it by setting realistic goals and prioritizing tasks.

    • I tend to spend too much time on small details

    • I have difficulty delegating tasks

    • I sometimes struggle with work-life balance

    • I overcome this weakness by setting realistic goals and deadlines

    • I prioritize tasks based on their importance and urgency

    • I practice effective time management techniques

    • I communicate...

  • Answered by AI
  • Q2. English communication is good. Good at grammar concepts but lack behind in vocabulary. To overcome from this problem I read more English books, newspaper and watch English series.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate to tell that your English is not much fluent.
Confidence matters.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self ?
  • Q2. What is your higher qualifications?
  • Q3. How much experience you have regarding this designation ?
  • Q4. Are you immediate joiner ?
  • Q5. If no what's your grace period?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak in English

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont hesitate to answer questions

convergys india services Interview FAQs

How many rounds are there in convergys india services interview for freshers?
convergys india services interview process for freshers usually has 3-4 rounds. The most common rounds in the convergys india services interview process for freshers are HR, Aptitude Test and One-on-one Round.
What are the top questions asked in convergys india services interview for freshers?

Some of the top questions asked at the convergys india services interview for freshers -

  1. Choose any topic to speak fluent...read more
  2. Opos rpound taken by mn...read more
  3. Hr took 1st round .. she asked about the self intorduction and salry expactatio...read more
How long is the convergys india services interview process?

The duration of convergys india services interview process can vary, but typically it takes about less than 2 weeks to complete.

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convergys india services Interview Process for Freshers

based on 3 interviews

Interview experience

3.7
  
Good
View more

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convergys india services Reviews and Ratings

based on 302 reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.7

Job security

3.1

Company culture

2.9

Promotions

3.1

Work satisfaction

Explore 302 Reviews and Ratings
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