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convergys india services Senior Operations Representative Interview Questions and Answers

Updated 2 Jun 2024

convergys india services Senior Operations Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Bios , RAM ,ROM , BSOD, troubleshooting , hardware and software issues , mouse and few more …..
Round 2 - Assignment 

Basic computer knowledge

Round 3 - HR 

(2 Questions)

  • Q1. General questions
  • Q2. > Why do you want to join concentrix as technical support > Previous work experience > Why joining as a technical support > Challenges asked and how did I managed And few more ….,,

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I was interviewed in Apr 2020.

Interview Questionnaire 

2 Questions

  • Q1. Same questions like how do you see yourself down the line 5 years.
  • Q2. Hobbies, Giving topic and need to speak for next 2 minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java, spring cloud, Microservice technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and explain your technical knowledge in terms of practical solutions.

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself, Why do you want to join our company ?
  • Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..
  • Q3. Why do you think we should select you ONLY for this post ???
  • Q4. What are your hobbies ???
  • Q5. How quick you can join our company?
  • Q6. How much Salary do you expect ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
  • Q2. The exact reasons I have provided along with the experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Reagrding education, background, work experience etc
  • Q2. Just see the confindace of interviewer, not a languages
  • Q3. Langugaes does not impact on production

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask regarding to work experince , see the confidence of interviewer , where he/she can work or not

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Joins, union
  • Q2. Delete truncate

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer to the point
Confidence

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Jam and previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

convergys india services Interview FAQs

How many rounds are there in convergys india services Senior Operations Representative interview?
convergys india services interview process usually has 3 rounds. The most common rounds in the convergys india services interview process are Technical, Assignment and HR.
What are the top questions asked in convergys india services Senior Operations Representative interview?

Some of the top questions asked at the convergys india services Senior Operations Representative interview -

  1. Bios , RAM ,ROM , BSOD, troubleshooting , hardware and software issues , mouse ...read more
  2. General questi...read more

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convergys india services Senior Operations Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
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