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Conneqt Business Solutions Customer experience Manager Interview Questions and Answers

Updated 4 Mar 2025

Conneqt Business Solutions Customer experience Manager Interview Experiences

1 interview found

Customer experience Manager Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your previous work profile?
  • Ans. 

    I have extensive experience in customer service, focusing on enhancing customer satisfaction and streamlining processes.

    • Managed a team of customer service representatives, improving response times by 30%.

    • Implemented a new CRM system that increased customer retention rates by 15%.

    • Conducted regular training sessions to enhance team skills in conflict resolution and communication.

    • Analyzed customer feedback to identify pai...

    • Answered by AI
    Add your answer
  • Q2. What were your discussions regarding relocation and salary expectations?
  • Ans. 

    Discussed relocation options and salary expectations, emphasizing flexibility and market research.

    • Relocation: Open to moving for the right opportunity, considering both personal and professional factors.

    • Salary Expectations: Based on market research, aiming for a competitive salary aligned with industry standards.

    • Example: In previous roles, I negotiated relocation packages that included moving expenses and temporary hou...

    • Answered by AI
    Add your answer

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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    • Add your answer
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
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Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

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TCS user image Anonymous

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TCS user image Anonymous

posted on 26 Jan 2020

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

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  • Q2. Regarding previous Organization.
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  • Q3. Why did you left previous Organization.
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Interview preparation tips for other job seekers - Just be Confidante and Answer those.
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Teleperformance user image Anonymous

posted on 1 Jun 2021

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Teleperformance user image Anonymous

posted on 24 Apr 2022

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(3 Questions)

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Teleperformance user image Anonymous

posted on 29 May 2022

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Teleperformance user image Anonymous

posted on 19 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

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View all tips
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(2 Questions)

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Teleperformance user image Anonymous

posted on 1 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
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View all tips
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(1 Question)

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Interview preparation tips for other job seekers - The mode of interview is easy and the job is easy getting job
More about working at Conneqt Business Solutions

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer experience Manager interview?
Conneqt Business Solutions interview process usually has 1 rounds. The most common rounds in the Conneqt Business Solutions interview process are HR.

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Conneqt Business Solutions Customer experience Manager Salary
based on 9 salaries
₹3.5 L/yr - ₹4.5 L/yr
58% less than the average Customer experience Manager Salary in India
View more details

Conneqt Business Solutions Customer experience Manager Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.4

Job security

4.7

Company culture

4.4

Promotions

4.4

Work satisfaction

Explore 2 Reviews and Ratings
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