Concentrix Corporation QA Analyst Interview Questions and Answers

Q1. Introduction round was done
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Q2. Previous experience was done
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Q1. Questions based on technologies mentioned in resume. And basic testing questions related to RTM, test cases, types of regression
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Q1. Salary and policy breakdown
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Q1. Tell me about your self
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I am a dedicated Senior Quality Analyst with 5+ years of experience in ensuring product quality and process improvement.
• 5+ years of experience in quality assurance

• Strong knowledge of quality standards and methodologies

• Skilled in conducting quality audits and implementing corrective actions

• Proficient in using quality management tools and software

• Excellent communication and problem-solving skills
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Q2. What is the KRA and what is the process
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KRA stands for Key Result Area. It is a strategic tool used to define the main areas of responsibility for a role.
• KRA helps in setting clear expectations and goals for employees

• It helps in evaluating performance based on specific objectives

• KRA is usually defined at the beginning of a performance cycle and reviewed periodically

• Examples of KRA for a Senior Quality Analyst could include improving defect detection rate, re...read more
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Q1. Manual testing questions
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Q1. 1. Tell me about yourself, your last project & roles & responsibilities. 2. Which tool you are using in your company & ask about JIRA 3. Mobile application debugging. 4. How did you raise a bug? 5. In a ci...read more
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Ecommerce website - write Test strategy & TC & find the bugs

Q1. Assignment related question & discuss about the bugs.
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Q1. Protocols in API
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API protocols are rules and standards used for communication between different software applications.
• API protocols define how data is exchanged between systems

• Common API protocols include REST, SOAP, and GraphQL

• Protocols ensure consistency and reliability in API communication
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Q1. Payment posting and CBR Process, Denial codes.
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Q2. Role of Quality Analyst
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Quality Analyst ensures products meet standards by testing, analyzing, and identifying defects.
• Conducting tests to identify defects in products

• Analyzing test results and providing feedback to developers

• Creating and implementing quality assurance processes

• Collaborating with cross-functional teams to improve product quality

• Documenting and reporting issues for resolution
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Q1. Skills and Strength Ms Excel and preparing quality reports weekly and monthly.
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Q1. Salary Package 6.5
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Q1. Multiple rounds of interview from HR/Quality heads/AM & final round with client so questions were related to Quality roles and responsibilities along with knowledge test related to Quality Domine so it was...read more
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Q2. Quality tools & role in previous company
Ans. 
In my previous company, quality tools played a crucial role in ensuring the delivery of high-quality products.
• Implemented various quality tools such as Six Sigma, Lean, and Root Cause Analysis to identify and resolve quality issues.

• Used statistical process control (SPC) techniques to monitor and improve process performance.

• Utilized defect tracking tools like JIRA to track and manage quality issues throughout the develo...read more
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