Concentrix Corporation Executive Interview Questions and Answers for Experienced

Follow up with the customer for payment and send reminders. If payment is not received, escalate to higher management.

• Contact the customer and inquire about the delay in payment

• Send reminders through email or phone calls

• If payment is still not received, escalate the issue to higher management

• Consider implementing stricter payment terms for future transactions

To increase sales numbers, focus on customer needs, improve marketing strategies, and incentivize sales teams.

• Identify customer needs and tailor products/services accordingly

• Improve marketing strategies to reach target audience effectively

• Incentivize sales teams with bonuses or commissions for meeting/exceeding targets

• Offer promotions or discounts to attract new customers and retain existing ones

BPO industry refers to the outsourcing of non-core business functions to third-party service providers.

• BPO stands for Business Process Outsourcing

• It involves contracting out non-core business functions to third-party service providers

• Examples include customer service, technical support, data entry, and accounting

• BPO services can be provided onshore, nearshore, or offshore

• India is a major player in the global BPO indust