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Concentrix Corporation Customer Executive Interview Questions and Answers for Experienced
Concentrix Corporation Customer Executive Interview Experiences for Experienced
2 interviews found
Great process to understand the interest and role
(1 Question)
- Q1. Previous experience to identify skills
I was interviewed before Sep 2021.
In this test they will check your communication skill reading, speaking and listening etc
(1 Question)
- Q1. About yourself, your roles and responsibilities if you are experienced if you are not then he or she may ask why do you want jion bpo ,etc
(1 Question)
- Q1. Third round is operational manager round
Interview Preparation Tips
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Teleperformance
Harmanpreet Kaur
posted on 23 Jul 2024
(2 Questions)
- Q1. Tell me something about your self
- Q2. About previous experiences
Just basic questions
Selected
I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Why u left last company
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Cv and experience
(3 Questions)
- Q1. Introduction and questions related to role
- Ans. Shared the information and told customer care executive are person who deal with customer on behalf of the company and understand their problems and provide them with resolution.
- Q2. The question were tell me about yourself
- Q3. What's the role of executive
Interview Preparation Tips
Diksha Dhiman
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Why we should hire you?
- Q2. What is your expectations from us ?
Interview Preparation Tips
Customer Executive Interview Questions & Answers
Teleperformance
ritika bhadana
posted on 20 Sep 2023
I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. General quastions like tell me about yourself .
Basic english grammer , reasoning
(1 Question)
- Q1. How to handle angry customer
- Ans.
Listen to their concerns, empathize, apologize, offer solutions, follow up
Listen actively to their complaints without interrupting
Empathize with their emotions and show understanding
Apologize for the inconvenience caused, even if it wasn't your fault
Offer solutions to address their issues and make things right
Follow up with the customer to ensure their satisfaction
Example: 'I understand why you're upset, let me see wha...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Introduce yourself
- Q2. Your work experiences
- Q3. Why do you want to work here?
- Q4. What was the last movie you watched. Tell me about it.
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me About your self
- Q2. What you were doing in previous and why you left
(2 Questions)
- Q1. Tell me about your self
- Q2. Explain what was your work in previous company and was there any targets,did you achieved them
It’s was via mobile phone, and was easy
Manak
Selected
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Introduction , experience, education
- Q2. What is your salary expectation
(1 Question)
- Q1. Job duties , work load , your designation
Any topic discussion , you have speak on that particular topic
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Concentrix Corporation Customer Executive Reviews and Ratings
based on 41 reviews
Rating in categories
|
Customer Service Executive
3.6k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Advisor
3.6k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
|
Assistant Manager
3.2k
salaries
| ₹2.9 L/yr - ₹10.1 L/yr |
|
Senior Representative
3k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
|
Senior Executive
3k
salaries
| ₹1.1 L/yr - ₹6.5 L/yr |
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