CMS IT Services Interview Questions, Process, and Tips

Q1. Tell me about your experience
Ans. 
I have experience in identifying new business opportunities, building relationships with clients, and increasing revenue through strategic partnerships.
• Identifying new business opportunities through market research and networking

• Building and maintaining relationships with clients to understand their needs and provide tailored solutions

• Increasing revenue through strategic partnerships and collaborations

• Developing and im...read more
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Q2. Why this position?
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I have a strong background in finance and enjoy the challenge of managing credit and collections.
• I have a degree in finance and have worked in credit control for the past 5 years.

• I enjoy analyzing financial data and developing strategies to improve cash flow.

• I have successfully reduced outstanding debts by 20% in my previous role by implementing efficient collection processes.
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Q1. What is v lan?
Ans. 
VLAN stands for Virtual Local Area Network, a method of segmenting a physical network into multiple virtual networks.
• VLANs help improve network performance, security, and manageability by isolating traffic within specific groups.

• Each VLAN operates as if it is its own separate network, even though devices may physically be connected to the same network switch.

• VLANs are commonly used in large organizations to separate de...read more
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Q1. Tell me about your self?
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Experienced Senior Executive with a strong background in data center management and strategic planning.
• Over 10 years of experience in leading data center operations

• Proven track record of implementing cost-effective solutions

• Skilled in developing and executing strategic plans to optimize data center performance
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Q2. How many experience in network?
Ans. 
I have over 10 years of experience in network design, implementation, and troubleshooting.
• Over 10 years of experience in network design

• Skilled in network implementation

• Proficient in network troubleshooting
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Q1. What is routing?
Ans. 
Routing is the process of selecting the best path for network traffic to reach its destination.
• Routing involves determining the optimal path for data packets to travel from the source to the destination.

• Routers use routing tables to make decisions on how to forward packets based on destination IP addresses.

• Routing protocols like OSPF and BGP are used to exchange routing information between routers.

• Dynamic routing allow...read more
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Q2. How to work ospf?
Ans. 
OSPF (Open Shortest Path First) is a routing protocol used to find the best path for data packets in a network.
• OSPF uses a link-state routing algorithm to determine the best path for data packets.

• Routers in an OSPF network exchange link-state advertisements (LSAs) to build a topology map of the network.

• OSPF calculates the shortest path to each network by using Dijkstra's algorithm.

• OSPF supports multiple areas to scale ...read more
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Q3. What area 0 in ospf?
Ans. 
Area 0 in OSPF is the backbone area where all other areas connect.
• Area 0 is also known as the backbone area in OSPF.

• All other OSPF areas must connect to Area 0.

• Area 0 is required for OSPF to function properly.

• Area 0 is used to route traffic between different OSPF areas.
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Q4. How to select DR/BDR in ospf?
Ans. 
DR/BDR in OSPF are selected based on their priority and router ID.
• DR/BDR election occurs on multi-access networks like Ethernet

• Priority value is used to determine the DR/BDR, default is 1-255

• Router with highest priority becomes DR, second highest becomes BDR

• If priorities are equal, router with highest router ID wins

• Priority can be manually configured to influence DR/BDR selection
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Q5. What use of wait attributes in BGP?
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Wait attributes in BGP are used to influence the route selection process by delaying the installation of a route into the IP routing table.
• Wait attributes are used to delay the installation of a route into the IP routing table until the wait timer expires.

• This can be useful in scenarios where a route should not be immediately installed, allowing time for other routes to be considered first.

• Wait attributes can help prev...read more
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Q6. What is difference between OSPF and BGP?
Ans. 
OSPF is an interior gateway protocol used within a single autonomous system, while BGP is an exterior gateway protocol used between different autonomous systems.
• OSPF is a link-state routing protocol, while BGP is a path vector routing protocol.

• OSPF uses a shortest path first algorithm to determine the best path, while BGP uses policies and attributes to make routing decisions.

• OSPF is typically used within a single orga...read more
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Q7. How to synchronise routing from ospf to bgp?
Ans. 
To synchronize routing from OSPF to BGP, redistribute OSPF routes into BGP and adjust metrics accordingly.
• Redistribute OSPF routes into BGP using route redistribution commands

• Adjust metrics to ensure BGP routes are preferred over OSPF routes

• Use route maps to filter and manipulate routes during redistribution
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Q1. Tell me about your self
Ans. 
Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.
• Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

• Proficient in diagnosing hardware and software issues, resolving network connectivity problems

• Skilled in installing and configuring operating systems, software applications, and peripherals

• Excellent customer service skills, a...read more
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Q1. Basis about computer issue
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Q1. What id oops and its advantages
Ans. 
OOPs stands for Object-Oriented Programming. It is a programming paradigm based on the concept of objects.
• Advantages of OOPs include code reusability, modularity, flexibility, and easier maintenance.

• Encapsulation allows data hiding and protection, reducing complexity and increasing security.

• Inheritance enables code reuse and promotes the creation of hierarchical relationships between classes.

• Polymorphism allows objects...read more
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Q2. What is jquery and JavaScript
Ans. 
jQuery is a JavaScript library that simplifies HTML document traversal and manipulation, event handling, and animation.
• jQuery is a fast, small, and feature-rich JavaScript library.

• It makes things like HTML document traversal and manipulation, event handling, and animation much simpler with an easy-to-use API.

• jQuery simplifies common tasks like AJAX calls and DOM manipulation.

• JavaScript is a programming language that en...read more
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Q1. What is php and its advantages
Ans. 
PHP is a server-side scripting language used for web development.
• PHP stands for Hypertext Preprocessor.

• It is open source and widely used for creating dynamic web pages.

• Advantages include easy integration with HTML, support for various databases, and compatibility with different operating systems.

• PHP code can be embedded within HTML code, making it easy to work with web content.

• Popular websites like Facebook and WordPre
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Q2. How are you hope you doing well
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Q1. What is itil and lifecycle f incident
Ans. 
ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.
• ITIL is a framework that provides guidelines for IT service management

• It helps organizations align their IT services with business needs

• The incident lifecycle includes stages like detection, logging, categori...read more
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Q1. What is sla and its types
Ans. 
SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.
• SLA is a contract between a service provider and a customer outlining the level of service expected.

• There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.

• Customer-based SLA is tailored to the needs of a specific customer or group of customers...read more
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Q1. Rate yourself as IT Service Delivery Manager and why you are rating yourself between 8-10
Ans. 
I rate myself as a 9 because of my extensive experience in managing IT service delivery and consistently exceeding performance targets.
• I have over 10 years of experience in IT service delivery management.

• I have a proven track record of successfully leading teams to meet and exceed service level agreements.

• I am skilled in identifying and implementing process improvements to enhance service delivery efficiency.

• I have str...read more
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Q2. How to handle tuff client
Ans. 
Handling tough clients requires patience, empathy, and effective communication.
• Listen actively to understand their concerns and frustrations

• Remain calm and composed, avoiding getting defensive or confrontational

• Empathize with their situation and show that you are willing to work towards a resolution

• Set clear boundaries and expectations for the relationship

• Communicate openly and honestly, keeping them informed of progre...read more
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