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CMS IT Services Incident Management Analyst Interview Questions and Answers

Updated 18 Jul 2024

CMS IT Services Incident Management Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is itil and lifecycle f incident
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.

    • ITIL is a framework that provides guidelines for IT service management

    • It helps organizations align their IT services with business needs

    • The incident lifecycle includes stages like detection, logging, categori...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What is sla and its types
  • Ans. 

    SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

    • SLA is a contract between a service provider and a customer outlining the level of service expected.

    • There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.

    • Customer-based SLA is tailored to the needs of a specific customer or group of customers...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Analyst Interview Questions & Answers

Wipro user image Anonymous

posted on 23 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Previous Project Experience

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool always and focus towards your goal set.

Interview Questionnaire 

1 Question

  • Q1. Related to my subject

I was interviewed in May 2021.

Interview Questionnaire 

3 Questions

  • Q1. Name
  • Q2. Place
  • Q3. Skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. CA Life Cycle, Mandatory & Voluntary CA
Round 3 - One-on-one 

(1 Question)

  • Q1. CA events, Business Analysis question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, read about domain and get basic SQL knowledge

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical questions
  • Q2. Be well prepared
  • Q3. Keep it straight
  • Q4. Accept if you don't know any answer. Do not give unnecessary story

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not accept TCS job if they hire you as a contractor. There is no job security

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 30 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join tcs

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough and convey your answers crisp and clear. Try to match your current role with the position you applied for.

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 22 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What are your contributions to the table
  • Q2. How do you shoulder challenges
  • Ans. 

    I tackle challenges by breaking them down into smaller tasks and staying focused on the end goal.

    • I analyze the challenge and identify the root cause

    • I break down the challenge into smaller, manageable tasks

    • I prioritize the tasks and create a plan of action

    • I stay focused on the end goal and remain persistent

    • I seek help or advice when needed

    • Example: When faced with a tight deadline, I prioritize tasks and delegate respons...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident a

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal introduction and basic topics

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and good, very friendly
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CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Incident Management Analyst interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are One-on-one Round.
What are the top questions asked in CMS IT Services Incident Management Analyst interview?

Some of the top questions asked at the CMS IT Services Incident Management Analyst interview -

  1. what is itil and lifecycle f incid...read more
  2. what is sla and its ty...read more

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CMS IT Services Incident Management Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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CMS IT Services Incident Management Analyst Salary
based on 4 salaries
₹2.4 L/yr - ₹4 L/yr
36% less than the average Incident Management Analyst Salary in India
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