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ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.
ITIL is a framework that provides guidelines for IT service management
It helps organizations align their IT services with business needs
The incident lifecycle includes stages like detection, logging, categori...
SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.
SLA is a contract between a service provider and a customer outlining the level of service expected.
There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.
Customer-based SLA is tailored to the needs of a specific customer or group of customers...
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I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.
I was interviewed before Mar 2021.
I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.
I was interviewed before Nov 2020.
I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.
I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.
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Desktop Support Engineer
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Engineer- Customer Support
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Network Engineer
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Technical Support Engineer
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System Administrator
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