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CMS IT Services Incident Management Analyst Interview Questions and Answers

Updated 18 Jul 2024

CMS IT Services Incident Management Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is itil and lifecycle f incident
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.

    • ITIL is a framework that provides guidelines for IT service management

    • It helps organizations align their IT services with business needs

    • The incident lifecycle includes stages like detection, logging, categori...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What is sla and its types
  • Ans. 

    SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

    • SLA is a contract between a service provider and a customer outlining the level of service expected.

    • There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.

    • Customer-based SLA is tailored to the needs of a specific customer or group of customers...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Python code to find the root of a number
  • Ans. 

    Python code to find the root of a number

    • Use the math module to access the sqrt() function

    • Use the ** operator to raise the number to the power of 1/n

    • Handle negative numbers by converting them to complex numbers

  • Answered by AI
  • Q2. Some standard puzzles

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up python and be thorough with puzzles

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Coding Test 

1st Round consisted of Technical Discussion and Coding Round. I was asked to write down the logic for Prime no., Fibonacci Series, Matrix related question, etc.

Round 2 - Coding Test 

I was asked to share my screen and write down logic for questions related to Strings, Arrays and 2-D matrix's.

Round 3 - Technical 

(2 Questions)

  • Q1. Discussion About the previous projects done. Detailed questions about the technique used and algorithm related questions.
  • Q2. Few basic questions about ML. eg: Linear Regression, Logistic Regression, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall the interview was great. Mostly the interview panel stuck to basic questions.

I applied via Campus Placement and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

The aptitude test contains questions MCQs for quants, basic statistics and basic coding questions. The aptitude also has 2 coding problems to solve which would be of easy-medium level.

Round 2 - Coding Test 

The second round was live coding test, where the interviewer looks for your approach towards solving a given problem. The approach matters more than the correct syntax. All coding languages were allowed. SQL queries can also be asked.

Round 3 - Technical 

(1 Question)

  • Q1. Technical cum HR round contains language specific questions as well questions based on mathematics and statistics. Questions can be little bit tricky.

Interview Preparation Tips

Topics to prepare for Tiger Analytics Analyst interview:
  • Python
  • SQL
  • Mathematics
  • Statistics
  • Coding
Interview preparation tips for other job seekers - The interviewer would look for your basics and your approach towards a problem rather than answering without your thought process. So make sure, you walkthrough your approach while solving the question.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Skill related question
  • Q2. HR Discussion is the final round
  • Q3. Know about your past experiences
  • Q4. Exception from you
  • Ans. 

    I strive to always go above and beyond in my work, consistently exceeding expectations and delivering exceptional results.

    • I always look for opportunities to take on additional responsibilities and challenges

    • I consistently seek out ways to improve processes and efficiency

    • I am proactive in finding solutions to problems before they escalate

    • I am always willing to put in extra effort to ensure success

    • For example, in my prev...

  • Answered by AI
  • Q5. Behavior and communication test

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your key area related question and be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Nice cv related questions is their

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview the question is that tell us about your cv and company profile

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude ques based on straight line, circle,pnc, probability

Round 3 - Coding Test 

Coding ques level was medium to tough. Had to solve 3 ques out of 5

Round 4 - Technical 

(2 Questions)

  • Q1. Buy and sell stocks to earn maximum profit. It is available on leetcode
  • Q2. Rotate two dimensional array
  • Ans. 

    Rotate a 2D array by 90 degrees clockwise or counterclockwise.

    • Transpose the matrix by swapping elements across the diagonal

    • Reverse each row or column depending on clockwise or counterclockwise rotation

    • Example: [[1,2],[3,4]] rotated clockwise becomes [[3,1],[4,2]]

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for pnc , probability and problem solving coding ques

Skills evaluated in this interview

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is difference between C and gamma in SVM
  • Ans. 

    C is the regularization parameter while gamma controls the shape of the decision boundary in SVM.

    • C controls the trade-off between achieving a low training error and a low testing error.

    • A smaller C value creates a wider margin and allows more misclassifications.

    • Gamma controls the shape of the decision boundary and the influence of each training example.

    • A smaller gamma value creates a smoother decision boundary while a l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your resume projects and basic problem solving

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

One simple coding test and general aptitute

Round 3 - Technical 

(3 Questions)

  • Q1. Matrix multiplication, reverse a array. Puzzels.
  • Q2. Reverse array elements
  • Q3. Puzzle available on google
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Python programming 2 questions, 7 MCQs on data science, ml, statistics

Round 2 - Technical 

(1 Question)

  • Q1. Project related questions, basic data science conceptual questions, scenario based questions

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Incident Management Analyst interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are One-on-one Round.
What are the top questions asked in CMS IT Services Incident Management Analyst interview?

Some of the top questions asked at the CMS IT Services Incident Management Analyst interview -

  1. what is itil and lifecycle f incid...read more
  2. what is sla and its ty...read more

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CMS IT Services Incident Management Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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CMS IT Services Incident Management Analyst Salary
based on 4 salaries
₹2.4 L/yr - ₹4 L/yr
38% less than the average Incident Management Analyst Salary in India
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