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ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.
ITIL is a framework that provides guidelines for IT service management
It helps organizations align their IT services with business needs
The incident lifecycle includes stages like detection, logging, categori...
SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.
SLA is a contract between a service provider and a customer outlining the level of service expected.
There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.
Customer-based SLA is tailored to the needs of a specific customer or group of customers...
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I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
I was interviewed in May 2021.
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.
I tackle challenges by breaking them down into smaller tasks and staying focused on the end goal.
I analyze the challenge and identify the root cause
I break down the challenge into smaller, manageable tasks
I prioritize the tasks and create a plan of action
I stay focused on the end goal and remain persistent
I seek help or advice when needed
Example: When faced with a tight deadline, I prioritize tasks and delegate respons...
I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.
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