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CMS IT Services Incident Management Analyst Interview Questions and Answers

Updated 18 Jul 2024

CMS IT Services Incident Management Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is itil and lifecycle f incident
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.

    • ITIL is a framework that provides guidelines for IT service management

    • It helps organizations align their IT services with business needs

    • The incident lifecycle includes stages like detection, logging, categori...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What is sla and its types
  • Ans. 

    SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

    • SLA is a contract between a service provider and a customer outlining the level of service expected.

    • There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.

    • Customer-based SLA is tailored to the needs of a specific customer or group of customers...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions only ... regarding job and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ... always say the truth ... never try to fake your details

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation Based Basic formulas rolls and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Great leadership team to work with, Good learning,

I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Analyst Interview Questions & Answers

Wipro user image Anonymous

posted on 21 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was asked about the basics of SQL and code in C programming.
General questions.
Be confident in whatever u r going to answer.

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 21 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Aptitude and Gd and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Too many people applied for 10 seats. Was tuff getting through

I was interviewed before Nov 2020.

Interview Questionnaire 

1 Question

  • Q1. Very nice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience nice good luck

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 18 Nov 2020

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was asked to describe ownself and asked about some humanity questions.
  • Q2. Have you made any remarkable good change in someone's life?

Interview Preparation Tips

Interview preparation tips for other job seekers - Apart from normal baseline questions, there may be few in depth questions asked by the interviewer. They may ask to describe your strength and also may ask you about your weakness and how can you overcome those weaknesses.

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 9 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic tech questions to medium hard
Round 3 - HR 

(1 Question)

  • Q1. Negotiation is the main part of you have a offer it's better

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions from resume and walk-ins have more chance

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on inventory procees

Interview Preparation Tips

Interview preparation tips for other job seekers - As I already worked in inventory team in previous company, was able to answer all technical questions.

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Incident Management Analyst interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are One-on-one Round.
What are the top questions asked in CMS IT Services Incident Management Analyst interview?

Some of the top questions asked at the CMS IT Services Incident Management Analyst interview -

  1. what is itil and lifecycle f incid...read more
  2. what is sla and its ty...read more

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CMS IT Services Incident Management Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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CMS IT Services Incident Management Analyst Salary
based on 4 salaries
₹2.4 L/yr - ₹4 L/yr
36% less than the average Incident Management Analyst Salary in India
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