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CMS IT Services

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CMS IT Services Incident Management Analyst Interview Questions and Answers

Updated 18 Jul 2024

CMS IT Services Incident Management Analyst Interview Experiences

1 interview found

Incident Management Analyst Interview Questions & Answers

user image Anonymous

posted on 18 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is itil and lifecycle f incident
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.

    • ITIL is a framework that provides guidelines for IT service management

    • It helps organizations align their IT services with business needs

    • The incident lifecycle includes stages like detection, logging, categori...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. What is sla and its types
  • Ans. 

    SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

    • SLA is a contract between a service provider and a customer outlining the level of service expected.

    • There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.

    • Customer-based SLA is tailored to the needs of a specific customer or group of customers...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

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Round 2 - One-on-one 

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Wipro user image Anonymous

posted on 21 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - HR 

(3 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

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posted on 18 Nov 2020

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Round 2 - Technical 

(1 Question)

  • Q1. Basic tech questions to medium hard
    • Add your answer
Round 3 - HR 

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  • Q1. Negotiation is the main part of you have a offer it's better
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More about working at CMS IT Services

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Incident Management Analyst interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are One-on-one Round.
What are the top questions asked in CMS IT Services Incident Management Analyst interview?

Some of the top questions asked at the CMS IT Services Incident Management Analyst interview -

  1. what is itil and lifecycle f incid...read more
  2. what is sla and its ty...read more

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based on 4 salaries
₹2.4 L/yr - ₹4 L/yr
36% less than the average Incident Management Analyst Salary in India
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