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CMS IT Services Incident Management Analyst Interview Questions and Answers
CMS IT Services Incident Management Analyst Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. What is itil and lifecycle f incident
- Ans.
ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management. Incident lifecycle refers to the stages an incident goes through from detection to resolution.
ITIL is a framework that provides guidelines for IT service management
It helps organizations align their IT services with business needs
The incident lifecycle includes stages like detection, logging, categori...
(1 Question)
- Q1. What is sla and its types
- Ans.
SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.
SLA is a contract between a service provider and a customer outlining the level of service expected.
There are different types of SLAs such as Customer-based SLA, Service-based SLA, and Multi-level SLA.
Customer-based SLA is tailored to the needs of a specific customer or group of customers...
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Interview Questionnaire
1 Question
- Q1. Previous Project Experience
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About skills.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Related to my subject
I was interviewed in May 2021.
Interview Questionnaire
3 Questions
- Q1. Name
- Q2. Place
- Q3. Skills
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. CA Life Cycle, Mandatory & Voluntary CA
(1 Question)
- Q1. CA events, Business Analysis question
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Technical questions
- Q2. Be well prepared
- Q3. Keep it straight
- Q4. Accept if you don't know any answer. Do not give unnecessary story
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join tcs
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What are your contributions to the table
- Q2. How do you shoulder challenges
- Ans.
I tackle challenges by breaking them down into smaller tasks and staying focused on the end goal.
I analyze the challenge and identify the root cause
I break down the challenge into smaller, manageable tasks
I prioritize the tasks and create a plan of action
I stay focused on the end goal and remain persistent
I seek help or advice when needed
Example: When faced with a tight deadline, I prioritize tasks and delegate respons...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Normal introduction and basic topics
Interview Preparation Tips
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