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CMS IT Services Engineer- Customer Support salaries in India (Updated 2025)

Annual salary range
1 - 9 years exp.
₹1 Lakh - ₹4.5 Lakhs
Salary of majority employees
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15% less than the average Engineer- Customer Support Salary in IT Services & Consulting Companies for 1 - 9 years of experience

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Salaries in different departments

Engineering - Hardware & Networks
Engineer- Customer Support Salary
1 - 9 years exp. (235 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

Customer Success, Service & Operations
Engineer- Customer Support Salary
1 - 9 years exp. (194 salaries)
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₹1.2 L/yr - ₹4.2 L/yr

IT & Information Security
Engineer- Customer Support Salary
1 - 9 years exp. (92 salaries)
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₹1.4 L/yr - ₹4.5 L/yr

Engineering - Software & QA
Engineer- Customer Support Salary
1 - 8 years exp. (29 salaries)
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₹1.9 L/yr - ₹4.3 L/yr

Last Updated: 8 Mar 2025

Companies similar to CMS IT Services for Engineer- Customer Support

Company name Avg Annual Salary Open Jobs
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₹2 L/yr - ₹3.4 L/yr

At par
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₹7 L/yr - ₹12 L/yr

arrow icon 198% more
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Microland Engineer- Customer Support Salary

0 - 7 years exp. (5 salaries)

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₹2.4 L/yr - ₹4.2 L/yr

arrow icon 3% more
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₹2.7 L/yr - ₹3.1 L/yr

arrow icon 4% less
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Unisys Engineer- Customer Support Salary

3 - 13 years exp. (5 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 29% more
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₹3.5 L/yr - ₹7 L/yr

arrow icon 68% more
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Xoriant Engineer- Customer Support Salary

4 - 6 years exp. (4 salaries)

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₹2.5 L/yr - ₹4.2 L/yr

arrow icon 24% more
Engineer- Customer Support salary at CMS IT Services ranges between ₹1 Lakh to ₹4.5 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 629 latest salaries received from various employees of CMS IT Services.

Latest annual salaries shared by CMS IT Services Engineer- Customer Support

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Experience wise CMS IT Services Engineer- Customer Support salaries

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
1 year  (72 salaries)

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₹1.2 L/yr - ₹3.8 L/yr
2 years  (133 salaries)

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₹1 L/yr - ₹4.5 L/yr
3 years  (108 salaries)

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₹1.2 L/yr - ₹4.5 L/yr
4 years  (80 salaries)

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₹1.2 L/yr - ₹4.5 L/yr
5 years  (80 salaries)

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₹1 L/yr - ₹4 L/yr
View all
CMS IT Services Engineer- Customer Support Salary and Career Growth

From

To

Engineer- Customer Support

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1 - 9 years exp.

Project Manager

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7 - 19 years exp.

Team Lead 3 - 15 years exp.
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arrow icon 74% hike
    Project Manager 7 - 19 years exp.
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    arrow icon 38% hike

    From

    To

    Engineer- Customer Support

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    1 - 9 years exp.

    Senior Customer Support Engineer

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    3 - 12 years exp.

    From

    To

    Engineer- Customer Support

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    1 - 9 years exp.

    IT and Project Manager

    Salary unavailable
    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in CMS IT Services

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    ₹0.95 L/yr - ₹5 L/yr
    Network Engineer Salary
    (333 salaries)
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    ₹1 L/yr - ₹7.5 L/yr
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    ₹1.8 L/yr - ₹8.78 L/yr
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    ₹2 L/yr - ₹5.5 L/yr
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    ₹1.2 L/yr - ₹4.68 L/yr
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    ₹1.1 L/yr - ₹5 L/yr
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    ₹1.2 L/yr - ₹4 L/yr
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    ₹1.65 L/yr - ₹4 L/yr
    IT Engineer Salary
    (88 salaries)
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    ₹1.5 L/yr - ₹4 L/yr
    unlock blur
    ₹1.2 L/yr - ₹4.8 L/yr

    Top skills at CMS IT Services for Engineer- Customer Support

    Desktop Support customer support Technical Support Installation Troubleshooting Desktop Administration IT Support IT Infrastructure Networking Incident Administration Desktop Support SLA Remote Support OS

    Salary related reviews for CMS IT Services

    2.5

    Rated by 225 employees for salary & benefits

    Full Time

     · 

    IT & Information Security Department

    2.0
      •  posted on 06 Sep 2023

    1.0
     for  Salary and Benefits

    Likes

    Job security. If you are a fresher and not getting any job you can consider this.

    Dislikes

    Salary hikes. Reporting manager, particularly the last one I worked with. I have spent 4 years here, and I have recieved salary hike, which is less than other companies. Hence I switched from CMS last year.

    read more
    • Salary - Bad
    • +2 more

    Full Time

     · 

    Engineering - Hardware & Networks Department

    1.0
      •  posted on 30 Dec 2022

    1.0
     for  Salary and Benefits

    Likes

    no comments simply waste

    Dislikes

    very worst company .I'm working 2+ years but no increment ,delayed salary in every month. I left the CMS IT 10 months before but still i didn't received my notice period salary.

    read more
    • Salary - Bad
    • +5 more

    Full Time

     · 

    IT & Information Security Department

    1.0
      •  posted on 09 May 2024

    1.0
     for  Salary and Benefits

    Likes

    There is nothing to like in the company

    Dislikes

    ...ply Job for this company hR team are sale team is same hr hiring for networking. But the candidate are sitting in desktop doing scam about salary also

    read more
    • Salary - Bad
    • +6 more

    Engineering - Hardware & Networks Department

    3.0
      •  posted on 04 Feb 2022

    2.0
     for  Salary and Benefits

    Likes

    Very few things to like about the organization. Some of the management person are supportive only till certain level

    Dislikes

    ...oncern mails. Superiors/Management persons will not answer to your phone call. Most of the time salary is not on time. Salary hike depends on your client suggestions and not on your performance. No training provided, if provided, then tutor is having very average knowledge on the topic. Dont have facility to change the project, hence no career growth. Notice period is of 60 days and not negotiatable, even if your new organization is ready to pay buy back amount. Full n final takes long time for settlement. And lot more... Hence overall experience as an employee is not so good.

    read more
    • Salary - Poor
    • +3 more

    Engineering - Hardware & Networks Department

    1.0
      •  posted on 27 Jul 2022

    1.0
     for  Salary and Benefits

    Likes

    Nothing

    Dislikes

    Salary was too late. Have to wait for 25 days or month for salary. Management was also not that much helpful. They dont allow to take leaves which is available in our portal only. All Saturdays are working even if client is not working. No limits support like things are there in festivals. Even its been 5 months of my last working day i haven't got my full and final amount

    read more
    • Salary - Bad
    • +6 more
    see more salary related reviews

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    CMS IT Services Engineer- Customer Support Salary FAQs

    What is the salary of Engineer- Customer Support at CMS IT Services ?
    The average salary of a Engineer- Customer Support at CMS IT Services in India typically ranges from ₹1.0 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 1 year to 9 years).

    The top 10% of Engineer- Customer Support at CMS IT Services earn more than ₹3.4 Lakhs per year, and the top 1% earn over ₹4.4 Lakhs per year. Engineer- Customer Support Salaries at CMS IT Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

    These estimates are based on salary data submitted by 600+ CMS IT Services employees in India.
    What is the estimated take home salary of a Engineer- Customer Support at CMS IT Services in India?
    The estimated take-home salary of a Engineer- Customer Support at CMS IT Services in India typically ranges from ₹20,831 to ₹22,482 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 1 year to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 600+ salaries received from various employees of CMS IT Services. Check how we calculate in-hand salary with our in-hand salary calculator.
    What are the key skills required to be a Engineer- Customer Support at CMS IT Services ?
    To be a Engineer- Customer Support at CMS IT Services in india, the key skills required include:

    • - Desktop Support
    • - customer support
    • - Technical Support
    • - Installation
    • - Troubleshooting

    These skills are highly valued at CMS IT Services and are crucial for successful performance in a Software Engineering role.
    Which companies offer higher salaries than CMS IT Services for Engineer- Customer Support in India?
    Sonata Software ₹7.0 Lakhs to ₹12.0 Lakhs per year
    ITC Infotech ₹3.5 Lakhs to ₹7.0 Lakhs per year
    Unisys ₹2.0 Lakhs to ₹5.5 Lakhs per year
    Xoriant ₹2.5 Lakhs to ₹4.2 Lakhs per year
    Microland ₹2.4 Lakhs to ₹4.2 Lakhs per year

    These companies are known for offering competitive compensation packages that can exceed the salary offered by CMS IT Services, depending on the role and experience level.
    What is the salary of a Engineer- Customer Support in companies similar to CMS IT Services in India?
    The salary of a Engineer- Customer Support at companies similar to CMS IT Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

    Sify Technologies ₹2.0 Lakhs to ₹3.4 Lakhs per year
    3i Infotech ₹2.7 Lakhs to ₹3.1 Lakhs per year

    These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
    How the salary growth look like for a Engineer- Customer Support at CMS IT Services in India?
    The salary growth for a Engineer- Customer Support at CMS IT Services depends on factors such as experience, performance, and promotions. On average, a Engineer- Customer Support can expect the following growth trajectory at CMS IT Services:

    Experience Average Salary Range
    1 year ₹1.2 Lakhs to ₹3.8 Lakhs per year
    2 years ₹1.0 Lakhs to ₹4.5 Lakhs per year
    3 years ₹1.2 Lakhs to ₹4.5 Lakhs per year
    4 years ₹1.2 Lakhs to ₹4.5 Lakhs per year
    and so on.

    Tell us how to improve this page.

    CMS IT Services Engineer- Customer Support salary in India ranges between ₹1 Lakh to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 629 CMS IT Services latest salaries received from various employees of CMS IT Services.