CMS IT Services Engineer- Customer Support Reviews
based on 224 reviews
Updated 9 Jan, 2025
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.0
Job Security
3.0
Work-Life balance
2.9
Company culture
2.9
Skill development
2.8
Work Satisfaction
2.5
Salary & Benefits
2.4
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 224 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 224 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in CMS IT Services Engineer- Customer Support Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
224 reviews found
Sort by:
Popular
Engineer- Customer Support in
Thane
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Leave system is good
Dislikes
Low pay, no appraisal, and problems with FNF They claim the company is having financial difficulties and will postpone the FNF process for a few months.
Engineer- Customer Support in
Mumbai (working remotely)
Full Time
·
IT & Information Security - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jul 2024
Likes
This is my first job in mumbai and all over work experiance is very good.
Thanks to swidle my delivery manager. Very supportive nature..
Dislikes
Yet no found any object to dislike.
Engineer- Customer Support in
Lucknow
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 May 2024
Likes
Nothing to like in cms it services.
Dislikes
Everything give is as dislike.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Mumbai
Full Time
·
Hardware Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jan 2024
Likes
Nothing
Dislikes
There are no opportunity to grow for present employee at below level, they hire outsider at very high package.
No appreciation and increment given after promise and after skill upgrade also.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Mumbai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 22 Jan 2024
Likes
No words for CMS IT SERVICES
Dislikes
Bad service provider.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Mumbai
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Aug 2023
Likes
Nothing there to like.
Dislikes
Worst to work with, even if you left they will hold your fnf for more than 6 months, it can goes upto one year.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Asansol
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Jan 2024
Likes
Team working
Dislikes
Salary not increase, not property date
Engineer- Customer Support in
Mumbai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2023
Likes
CMS Company and processes are very good but the senior manager is not good no support from senior.
Dislikes
Management team not good.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Pune
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Sep 2023
Likes
cms it services pvt Ltd
Dislikes
No appraisal no pramotion
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Engineer- Customer Support in
Kolkata
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2023
Likes
Do not think to Join cms it services
Dislikes
There are no salary increased
I am working from 2013 but my salary is only Rs 11400
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Kanpur
Full Time
·
Telecom Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Good support from team and great environment
Dislikes
Not good salary and job security
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Mumbai
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2023
Likes
Job security.
If you are a fresher and not getting any job you can consider this.
Dislikes
Salary hikes.
Reporting manager, particularly the last one I worked with.
I have spent 4 years here, and I have recieved salary hike, which is less than other companies.
Hence I switched from CMS last year.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Jhagadia
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Mar 2024
Likes
I like CMS,
Dislikes
I like CMC.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about CMS IT Services's Engineer- Customer Supports
Is CMS IT Services a good place to work for Engineer- Customer Supports?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 224 employee reviews, it's clear that most engineer- customer supports have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services pay their Engineer- Customer Supports well?
According to AmbitionBox reviews, CMS IT Services engineer- customer supports rate their salary and benefits at 2.5 out of 5, based on 224 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at CMS IT Services for engineer- customer supports, click here.
How is the work culture at CMS IT Services for Engineer- Customer Supports?
Work culture at CMS IT Services for engineer- customer supports is rated 2.9 out of 5 by 224 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CMS IT Services for engineer- customer supports, click here.
How is the job security at CMS IT Services for Engineer- Customer Supports?
Based on 224 reviews on AmbitionBox, CMS IT Services's engineer- customer supports rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at CMS IT Services for engineer- customer supports, click here.
Tell us how to improve this page.
CMS IT Services Engineer- Customer Support Reviews by Locations