CMS IT Services Engineer- Customer SupportKolkata Reviews
based on 16 reviews
Updated 26 Dec, 2023
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
2.9
Job Security
2.3
Work-Life balance
2.3
Company culture
2.1
Skill development
2.0
Work Satisfaction
1.9
Salary & Benefits
1.8
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in CMS IT Services Engineer- Customer Support Kolkata Reviews
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16 reviews found
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Popular
Engineer- Customer Support in
Kolkata
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2023
Likes
Do not think to Join cms it services
Dislikes
There are no salary increased
I am working from 2013 but my salary is only Rs 11400
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Kolkata
Full Time
·
IT Security Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 07 Feb 2023
Likes
Job Security
Dislikes
All top managers are useless and most unprofessional
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Jun 2021
Likes
3+ year working but not salary increase.
Dislikes
Deoghar Jharkhand work location.
Work Details
Support engineer in SBI MORE branch, ACER Call, ESAF Bank, LIC AMC support etc.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Kolkata
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 25 Sep 2021
Likes
All good
Dislikes
salary not credit in time
Engineer- Customer Support in
Kolkata
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Nov 2023
Likes
average level scope of work
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Kolkata
It Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Nov 2022
Likes
Good job security is vary good
Dislikes
Salary not up to the Mark
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Kolkata
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 May 2021
Likes
Supportive Team members.
Dislikes
No appraisal also career growth is slow. I have been working in this company for the last 6yrs bt have not received any appraisal yet.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
CMS IT Services.
This company is just like a IT Staffing agency, they hire people based on projects. If the project contract expires there is no job for you. For the experienced joining CMS will be a disaster, here is no job security, sometimes the talent accusation team makes false commitments to ensure your joining for their clients. May be good for the fresher's, as per my best knowledge they pays very less to them....Read More
Dislikes
Talent accusation team is not transparent, job profile gets changed when you land to client side. If you chase then, they will say that's all we have for you as of now, till the time you have already resigned from your previous organization. Though they have some learning & development module, but if you wish to learn new things while you are not working or its not your job related as per the project they have hired you, they don't encourage that all. Practically you will not able to develop your career here at all. Regional management/ HR team is just on paper at CMS, you will not get any answers of your quireis unless it's responded from HO....Read More
Work Details
While I have been hired to CMS, the job profile they described has no match with what I am working presently, joining here is like spoiling the career for an experienced guy.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Kolkata
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Nov 2018
Likes
Nothing is special that I would liked at CMS.
Dislikes
No salary increment or appraisal, travel claim is terrible as well as no new skill development training given and no growth.
Work Details
I love my job but don't like CMS.My job is to give all IT related support in all insurance companies,Banks, and others customer.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Kolkata
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 15 Aug 2018
Likes
Cool and calm atmosphere to work
Dislikes
Growth is very limited
Work Details
Hectic
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Engineer- Customer Support in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2018
Likes
Project on which I am deputed
Dislikes
skill development & carreer growth
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Engineer- Customer Support in
Kolkata
IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Good work culture, helpful management
Dislikes
Still nothing
Work Details
End user support
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Kolkata
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Aug 2018
Overall Rating
Engineer- Customer Support in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 15 Feb 2021
Likes
Management is bogus. No hope only politics.
Dislikes
Higher Management is bogus. Salary structure is bogus.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about CMS IT Services, Kolkata Engineer- Customer Supports
Is CMS IT Services, Kolkata a good place to work for Engineer- Customer Supports?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 16 employee reviews, it's clear that most engineer- customer supports have an average experience working at CMS IT Services, Kolkata. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 1.8. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services, Kolkata pay their Engineer- Customer Supports well?
According to AmbitionBox reviews, CMS IT Services, Kolkata engineer- customer supports rate their salary and benefits at 1.9 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services, Kolkata's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at CMS IT Services, Kolkata for engineer- customer supports, click here.
How is the work culture at CMS IT Services, Kolkata for Engineer- Customer Supports?
Work culture at CMS IT Services, Kolkata for engineer- customer supports is rated 2.3 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CMS IT Services, Kolkata for engineer- customer supports, click here.
How is the job security at CMS IT Services, Kolkata for Engineer- Customer Supports?
Based on 16 reviews on AmbitionBox, CMS IT Services, Kolkata's engineer- customer supports rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at CMS IT Services, Kolkata. To read reviews about job security at CMS IT Services, Kolkata for engineer- customer supports, click here.
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