CMS IT Services Engineer- Customer Support Reviews
based on 223 reviews
Updated 23 Nov, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.0
Job Security
3.0
Work-Life balance
2.9
Company culture
2.9
Skill development
2.8
Work Satisfaction
2.5
Salary & Benefits
2.4
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 223 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 223 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in CMS IT Services Engineer- Customer Support Reviews
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223 reviews found
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Popular
Engineer- Customer Support in
Mehsana
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 25 Feb 2018
Likes
I like working plateform.....
Dislikes
Nothing...
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Jewellery division Titan
Full Time
·
Hardware Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 May 2023
Likes
Company trying to provide best oppertunity for job seekers
Dislikes
Does not encourage with the hike of salary
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Mumbai
Full Time
·
IT Support Department
1.0
posted on 09 May 2024
Overall Rating
Engineer- Customer Support in
Kolkata
It Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Nov 2022
Likes
Good job security is vary good
Dislikes
Salary not up to the Mark
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Dindori, Nashik
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Very few things to like about the organization.
Some of the management person are supportive only till certain level
Dislikes
Poor management, nobody supports or update on your queries regarding salary, mediclaim, other details. Very poor response rate on your concern mails.
Superiors/Management persons will not answer to your phone call.
Most of the time salary is not on time.
Salary hike depends on your client suggestions and not on your performance.
No training provided, if provided, then tutor is having very average knowledge on the topic.
Dont have facility to change the project, hence no career growth.
Notice period is of 60 days and not negotiatable, even if your new organization is ready to pay buy back amount.
Full n final takes long time for settlement.
And lot more...
Hence overall experience as an employee is not so good....Read More
Work Details
Working as Support Engineer at client site based in Nashik
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
CMS IT Services.
Engineer- Customer Support in
As per client location or field
Full Time
·
Hardware Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Jan 2023
Likes
Like about company is only job security
Dislikes
Your manager never respond to you and after resignation you need to struggle for full and final settlement for a year and above
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Bangalore / Bengaluru
Customer Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Aug 2022
Likes
My Team Leader and Service delivery Manager are helpful to our team members.
Dislikes
HR not responded properly.I left my job in this organization on October.My last working day is 12.12.2021.My FNFS amount will be settled last month only.This case related I send many mails.But Management not responded properly.Me only not facing this issue.My colleagues also faced same issue.They are not given mobile allowance.Not given proper claim.Every time I send mail after only they are releasing claims....Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Mahpe
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2022
Likes
Nothing
Dislikes
Salary was too late. Have to wait for 25 days or month for salary.
Management was also not that much helpful.
They dont allow to take leaves which is available in our portal only. All Saturdays are working even if client is not working. No limits support like things are there in festivals.
Even its been 5 months of my last working day i haven't got my full and final amount
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Mehsana
Content Management (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2022
Likes
Support from cms it
Dislikes
Good support from cms it manager s
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Engineer- Customer Support in
Hyderabad / Secunderabad
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Jun 2022
Likes
yes
Dislikes
Good Company for learning new things.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Gurgaon sector 32
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2022
Likes
This company good for fresher candidate
Dislikes
Salary increments is not good very poor
Work Details
My work experience is good with cmsitservices awesome.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Nashik
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Nov 2021
Likes
This is a worst company ,no any growth , not life , bad management,
Dislikes
There is a lot of politics and the management doesn't address our issues ,salary is decent but but career growth is zero, on the job training is not given to new joins
Work Details
The job is quite interesting , struggled a bit in the beginning as there was no formal training session,i learnt on the job
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Thane
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 04 Jun 2022
Likes
Company is good only for freshers but not for experienced people.
Dislikes
Very Poor Service.
Don't Join this company.
Payment Delay issue every Month.
HR team not pickup calls after joined.
Think 100% times before join CMS IT Services.
Try another company instead of CMS IT Services.
Company not giving FNF in 45 Days...They will settle FNF after 1 year from LWD.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Power Parel
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2022
Likes
Hr management very poor
Dislikes
HR behaviour is very bad
Work Details
4 year
Work timings: Flexible Timings
Engineer- Customer Support in
Mumbai Suburban
Hardware Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Good environment
Dislikes
Incriminate problem
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Pune
Full Time
·
IT Support Department
5.0
posted on 11 Apr 2024
Overall Rating
Engineer- Customer Support in
Chennai
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 May 2022
Likes
Yes
Dislikes
Late payment issue
Work Details
Work timings: Flexible Timings
Engineer- Customer Support in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2021
Likes
Good work environment all seniors are very supportable
Dislikes
Salary growth is very slow I am working there more than 6 years but i getting the increament only 3 times
Work Details
The job is interesting there was lost of thing I learnt on the job
People also ask about CMS IT Services's Engineer- Customer Supports
Is CMS IT Services a good place to work for Engineer- Customer Supports?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 223 employee reviews, it's clear that most engineer- customer supports have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services pay their Engineer- Customer Supports well?
According to AmbitionBox reviews, CMS IT Services engineer- customer supports rate their salary and benefits at 2.5 out of 5, based on 223 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at CMS IT Services for engineer- customer supports, click here.
How is the work culture at CMS IT Services for Engineer- Customer Supports?
Work culture at CMS IT Services for engineer- customer supports is rated 2.9 out of 5 by 223 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CMS IT Services for engineer- customer supports, click here.
How is the job security at CMS IT Services for Engineer- Customer Supports?
Based on 223 reviews on AmbitionBox, CMS IT Services's engineer- customer supports rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at CMS IT Services for engineer- customer supports, click here.
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