CMS IT Services Senior Customer Support Engineer Salaries by 100+ Employees (Updated 2025)

3 - 12 years exp.

₹2 Lakhs - ₹5.5 Lakhs

Salary of majority employees

26% less than the average Senior Customer Support Engineer Salary in IT Services & Consulting Companies for 3 - 12 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Senior Customer Support Engineer Salary 3 - 12 years exp. (81 salaries)	₹2 L/yr - ₹5.3 L/yr
Customer Success, Service & Operations Senior Customer Support Engineer Salary 3 - 12 years exp. (57 salaries)	₹2.2 L/yr - ₹4.5 L/yr
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IT & Information Security Senior Customer Support Engineer Salary 3 - 10 years exp. (32 salaries)	₹2.8 L/yr - ₹5.5 L/yr

Last Updated: 10 Feb 2025

Companies similar to CMS IT Services for Senior Customer Support Engineer

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Support Engineer Salary 3 - 10 years exp. (11 salaries)	₹2.6 L/yr - ₹9.6 L/yr 61% more
Tech Mahindra Senior Customer Support Engineer Salary 2 - 3 years exp. (3 salaries)	₹1.1 L/yr - ₹4.5 L/yr 31% less
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LTIMindtree Senior Customer Support Engineer Salary 4 - 6 years exp. (5 salaries)	₹4.5 L/yr - ₹8.7 L/yr 49% more
KPIT Technologies Senior Customer Support Engineer Salary 4 - 14 years exp. (4 salaries)	₹3.5 L/yr - ₹9.2 L/yr 66% more
3i Infotech Senior Customer Support Engineer Salary 6 - 13 years exp. (3 salaries)	₹3.5 L/yr - ₹6.3 L/yr 21% more

Senior Customer Support Engineer salary at CMS IT Services ranges between ₹2 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 12 years. Salary estimates are based on 186 latest salaries received from various employees of CMS IT Services.

Experience wise CMS IT Services Senior Customer Support Engineer salaries

Last Updated: 10 Feb 2025

Experience	Avg Annual Salary
3 years (14 salaries)	₹2.2 L/yr - ₹4.5 L/yr
4 years (19 salaries)	₹2 L/yr - ₹5.5 L/yr
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5 years (26 salaries)	₹2.2 L/yr - ₹4.3 L/yr
6 years (25 salaries)	₹2.4 L/yr - ₹5.5 L/yr
7 years (27 salaries)	₹2 L/yr - ₹5 L/yr
8 years (22 salaries)	₹2.5 L/yr - ₹5 L/yr
9 years (21 salaries)	₹2.2 L/yr - ₹5 L/yr
10 years (17 salaries)	₹2.2 L/yr - ₹5.3 L/yr
11 years (8 salaries)	₹2.9 L/yr - ₹4.1 L/yr
12 years (7 salaries)	₹3 L/yr - ₹5.3 L/yr

View all

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Customer Service Associate Salary

(AmbitionBox Estimate)

₹1.4 L/yr - ₹1.7 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹0.9 L/yr - ₹1.2 L/yr

Salary related reviews for CMS IT Services

2.5

Rated by 48 employees for salary & benefits

Senior Customer Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

4.0

• posted on 10 Nov 2023

3.0

for Salary and Benefits

Likes

I like working at CMS IT Services because it is a dynamic and innovative company that offers many opportunities for learning and growth. I enjoy collaborating with my colleagues on challenging projects and delivering high-quality solutions to our clients. I also appreciate the supportive and flexible work environment that allows me to balance my personal and professional goals.

Skill development - Excellent

+3 more

Dislikes

We are facing a serious issue regarding our compensation and communication. We have not received our salaries on time, and we have not received any satisfactory explanation from the management. This is affecting our morale and productivity,

Senior Customer Support Engineer in Mumbai

Engineering - Hardware & Networks Department

3.0

• posted on 08 Apr 2022

2.0

for Salary and Benefits

Likes

Reporting Manager is good & helpful. Advices when required. Also responds to email & interveins when required for closing long pending tickets.

Dislikes

...process of conveyance is time consuming. It takes months time or sometimes more. Salary structure not clear.

Salary - Poor

+6 more

Senior Customer Support Engineer in Mumbai

IT & Information Security Department

2.0

• posted on 23 Nov 2021

2.0

for Salary and Benefits

Likes

Feels like govt employees where any procedure can take time

Dislikes

Since 2019 company facing financial crises so most of the time salary got delayed no additional activities taken by organization for carrier growth and no diwali compensation even gifts also not given to any employee. No allownces in wFH during covid

Salary - Poor

+4 more

Senior Customer Support Engineer in New Delhi

Construction & Site Engineering Department

1.0

• posted on 20 Mar 2019

1.0

for Salary and Benefits

Likes

...hat type of mails i was send 25 mail regarding increment cycle but no reply. 4. this is the best thing that your joining time salary come on every 7th of the month after spending more then 4 years in this company. 5. they are using dirty politics with employees as well as clients.

Dislikes

Kindly read lots of likes ...there is on dislike is that in the company no one pic your call when you are calling your manager or HR and any other person

Salary - Bad

+6 more

Senior Customer Support Engineer in Mumbai

It Department

1.0

• posted on 05 Feb 2018

1.0

for Salary and Benefits

Likes

Their is no proper enviornment ,no proper mangement,they don,t care about their employee at depotation at cleintside beside that manager have very impoper response to their collegue no increament at all,even hr are irrresponsible

Dislikes

Everything,workenvironment,no innovation,noappersal,no salary,politics,no learningsupport no carrer growth

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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CMS IT Services Senior Customer Support Engineer Salary FAQs

What is the salary of Senior Customer Support Engineer at CMS IT Services?

Senior Customer Support Engineer salary at CMS IT Services in India ranges between ₹2.0 Lakhs to ₹5.5 Lakhs for experience between 3 years to 12 years. According to our estimates it is 26% less than the average Senior Customer Support Engineer Salary in India. Salary estimates are based on 186 latest salaries received from various employees of CMS IT Services India.

How does the salary of a Senior Customer Support Engineer at CMS IT Services India compare with the average salary range for this job?

The average salary of a Senior Customer Support Engineer at CMS IT Services is 26% less than the average salary of a Senior Customer Support Engineer in India. To know exact salary insights, login to view.

Which similar companies are paying more than CMS IT Services to a Senior Customer Support Engineer in India?

KPIT Technologies Senior Customer Support Engineer Salary - ₹3.5 Lakhs to ₹9.2 Lakhs per year
Wipro Senior Customer Support Engineer Salary - ₹2.6 Lakhs to ₹9.6 Lakhs per year
LTIMindtree Senior Customer Support Engineer Salary - ₹4.5 Lakhs to ₹8.7 Lakhs per year
3i Infotech Senior Customer Support Engineer Salary - ₹3.5 Lakhs to ₹6.3 Lakhs per year

What is the salary of a Senior Customer Support Engineer in companies similar to CMS IT Services in India?

Tech Mahindra Senior Customer Support Engineer Salary - ₹1.1 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Support Engineer at CMS IT Services in India?

The estimated take-home salary of a Senior Customer Support Engineer at CMS IT Services ranges between ₹26,942 per month to ₹28,352 per month in India. The take-home salary calculation is based on the average CMS IT Services Senior Customer Support Engineer salary in India which ranges between ₹2.0 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 12 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Support Engineer at CMS IT Services?

According to AmbitionBox, 63% of the CMS IT Services Senior Customer Support Engineers reported a notice period of 2 Months, 21% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 49 responses on AmbitionBox in last 2 years.

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CMS IT Services Senior Customer Support Engineer Salaries

CMS IT Services Senior Customer Support Engineer salary in India ranges between ₹2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 186 CMS IT Services latest salaries received from various employees of CMS IT Services.

CMS IT Services Senior Customer Support Engineer salaries in India (Updated 2025)

Companies similar to CMS IT Services for Senior Customer Support Engineer

Latest annual salaries shared by CMS IT Services Senior Customer Support Engineer

Experience wise CMS IT Services Senior Customer Support Engineer salaries

Similar Designation salaries in CMS IT Services

Salary related reviews for CMS IT Services

Senior Customer Support Engineer in Bangalore / Bengaluru

Senior Customer Support Engineer in Mumbai

Senior Customer Support Engineer in Mumbai

Senior Customer Support Engineer in New Delhi

Senior Customer Support Engineer in Mumbai

CMS IT Services Senior Customer Support Engineer Salary FAQs

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CMS IT Services Senior Customer Support Engineer Salaries by Location