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CMS IT Services

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3.1

based on 2.7k Reviews

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CMS IT Services Senior Customer Support Engineer salaries in Kolkata (Updated 2025)

Annual salary range
3 - 11 years exp.
₹2.6 Lakhs - ₹4 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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12% less than the average Senior Customer Support Engineer Salary in IT Services & Consulting Companies for 3 - 11 years of experience

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Salaries in different departments

IT & Information Security
Senior Customer Support Engineer Salary
7 - 9 years exp. (4 salaries)
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₹2.8 L/yr - ₹4.1 L/yr

Engineering - Hardware & Networks
Senior Customer Support Engineer Salary
10 - 11 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4 L/yr

Customer Success, Service & Operations
Senior Customer Support Engineer Salary
3 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹3.7 L/yr

Last Updated: 10 Feb 2025

Companies similar to CMS IT Services for Senior Customer Support Engineer in Kolkata

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CMS IT Services Senior Customer Support Engineer Salary

3 - 11 years exp. (10 salaries)
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₹2.6 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Gainwell Commosales Senior Customer Support Engineer Salary

10 - 13 years exp. (7 salaries)
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₹5.4 L/yr - ₹9 L/yr

arrow icon 103% more
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Inspirisys Solution Senior Customer Support Engineer Salary

6 - 12 years exp. (5 salaries)
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₹2.5 L/yr - ₹3.4 L/yr

arrow icon 28% less
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CMS Infosystems Senior Customer Support Engineer Salary

2 - 11 years exp. (4 salaries)
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₹2.3 L/yr - ₹4 L/yr

arrow icon 6% less
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BPL Telecom Senior Customer Support Engineer Salary

13 - 17 years exp. (4 salaries)
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₹2.5 L/yr - ₹3.6 L/yr

arrow icon 10% less
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Allied Digital Services Senior Customer Support Engineer Salary

4 - 7 years exp. (3 salaries)
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₹1.9 L/yr - ₹2.3 L/yr

arrow icon 43% less
Senior Customer Support Engineer salary at CMS IT Services ranges between ₹2.6 Lakhs to ₹4 Lakhs per year for employees with experience between 3 years to 11 years. Salary estimates are based on 10 latest salaries received from various employees of CMS IT Services.

Latest annual salaries shared by CMS IT Services Senior Customer Support Engineer in Kolkata

2mo ago
₹3.8 Lakhs
4 years exp.
2mo ago
₹3 Lakhs
9 years exp.
6mo ago
₹3.5 Lakhs
3 years exp.
11mo ago
₹2.9 Lakhs
8 years exp.
1y ago
₹2.8 Lakhs
7 years exp.
1y ago
avg blur mobile
7 years exp.

Experience wise CMS IT Services Senior Customer Support Engineer salaries in Kolkata

Last Updated: 10 Feb 2025

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
5 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
6 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
7 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
View all

Similar Designation salaries in CMS IT Services

Desktop Support Engineer Salary
(33 salaries)
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₹1 L/yr - ₹4 L/yr
Network Engineer Salary
(8 salaries)
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₹2 L/yr - ₹4.41 L/yr
Technical Support Engineer Salary
(7 salaries)
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₹1.2 L/yr - ₹3.22 L/yr
System Engineer Salary
(4 salaries)
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₹2.7 L/yr - ₹3.75 L/yr

Salary related reviews for CMS IT Services

2.5

Rated by 3 employees for salary & benefits

Senior Customer Support Engineer in Bangalore / Bengaluru

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 10 Nov 2023
3.0
 for  Salary and Benefits

Likes

I like working at CMS IT Services because it is a dynamic and innovative company that offers many opportunities for learning and growth. I enjoy collaborating with my colleagues on challenging projects and delivering high-quality solutions to our clients. I also appreciate the supportive and flexible work environment that allows me to balance my personal and professional goals.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

We are facing a serious issue regarding our compensation and communication. We have not received our salaries on time, and we have not received any satisfactory explanation from the management. This is affecting our morale and productivity,

read more

Senior Customer Support Engineer in Mumbai

Engineering - Hardware & Networks Department

3.0
  •  posted on 08 Apr 2022
2.0
 for  Salary and Benefits

Likes

Reporting Manager is good & helpful. Advices when required. Also responds to email & interveins when required for closing long pending tickets.

read more

Dislikes

...process of conveyance is time consuming. It takes months time or sometimes more. Salary structure not clear.

read more
  • Salary - Poor
    • +6 more

Senior Customer Support Engineer in Mumbai

IT & Information Security Department

2.0
  •  posted on 23 Nov 2021
2.0
 for  Salary and Benefits

Likes

Feels like govt employees where any procedure can take time

Dislikes

Since 2019 company facing financial crises so most of the time salary got delayed no additional activities taken by organization for carrier growth and no diwali compensation even gifts also not given to any employee. No allownces in wFH during covid

read more
  • Salary - Poor
    • +4 more

Senior Customer Support Engineer in New Delhi

Construction & Site Engineering Department

1.0
  •  posted on 20 Mar 2019
1.0
 for  Salary and Benefits

Likes

...hat type of mails i was send 25 mail regarding increment cycle but no reply. 4. this is the best thing that your joining time salary come on every 7th of the month after spending more then 4 years in this company. 5. they are using dirty politics with employees as well as clients.

read more

Dislikes

Kindly read lots of likes ...there is on dislike is that in the company no one pic your call when you are calling your manager or HR and any other person

read more
  • Salary - Bad
    • +6 more

Senior Customer Support Engineer in Mumbai

It Department

1.0
  •  posted on 05 Feb 2018
1.0
 for  Salary and Benefits

Likes

Their is no proper enviornment ,no proper mangement,they don,t care about their employee at depotation at cleintside beside that manager have very impoper response to their collegue no increament at all,even hr are irrresponsible

read more

Dislikes

Everything,workenvironment,no innovation,noappersal,no salary,politics,no learningsupport no carrer growth

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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CMS IT Services Senior Customer Support Engineer Salary FAQs

What is the salary of Senior Customer Support Engineer at CMS IT Services in Kolkata?
The average salary of a Senior Customer Support Engineer at CMS IT Services in Kolkata typically ranges from ₹2.6 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 3 years to 11 years).

The top 10% of Senior Customer Support Engineer in Kolkata at CMS IT Services earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Support Engineer Salaries at CMS IT Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 CMS IT Services employees in India.
What is the estimated take home salary of a Senior Customer Support Engineer at CMS IT Services in Kolkata?
The estimated take-home salary of a Senior Customer Support Engineer at CMS IT Services in Kolkata typically ranges from ₹26,869 to ₹28,280 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 3 years to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of CMS IT Services. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than CMS IT Services for Senior Customer Support Engineer in India?
Gainwell Commosales ₹5.4 Lakhs to ₹9.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by CMS IT Services, depending on the role and experience level.
What is the salary of a Senior Customer Support Engineer in companies similar to CMS IT Services in Kolkata?
The salary of a Senior Customer Support Engineer at companies similar to CMS IT Services in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

CMS Infosystems ₹2.3 Lakhs to ₹4.0 Lakhs per year
BPL Telecom ₹2.5 Lakhs to ₹3.6 Lakhs per year
Inspirisys Solution ₹2.5 Lakhs to ₹3.4 Lakhs per year
Allied Digital Services ₹1.9 Lakhs to ₹2.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Support Engineer at CMS IT Services in Kolkata?
The salary growth for a Senior Customer Support Engineer at CMS IT Services in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Engineer in Kolkata can expect the following growth trajectory at CMS IT Services:

Experience Average Salary Range
3 years ₹3.1 Lakhs to ₹4.0 Lakhs per year
4 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
5 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
6 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
and so on.

Tell us how to improve this page.

CMS IT Services Senior Customer Support Engineer salary in Kolkata ranges between ₹2.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 CMS IT Services latest salaries received from various employees of CMS IT Services.