CMS IT Services Senior Customer Support Engineer Reviews
based on 48 reviews
Updated 29 Nov, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.3
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Skill development
2.9
Work Satisfaction
2.5
Salary & Benefits
2.4
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in CMS IT Services Senior Customer Support Engineer Reviews
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48 reviews found
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Popular
Senior Customer Support Engineer in
Mumbai
It Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2018
Likes
Their is no proper enviornment ,no proper mangement,they don,t care about their employee at depotation at cleintside beside that manager have very impoper response to their collegue no increament at all,even hr are irrresponsible
Dislikes
Everything,workenvironment,no innovation,noappersal,no salary,politics,no learningsupport no carrer growth
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Kolkata
Full Time
·
Hardware Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Supporting Engineers Are very friendly.
Dislikes
Company not provide any kinds of bonus.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2023
Likes
I like working at CMS IT Services because it is a dynamic and innovative company that offers many opportunities for learning and growth. I enjoy collaborating with my colleagues on challenging projects and delivering high-quality solutions to our clients. I also appreciate the supportive and flexible work environment that allows me to balance my personal and professional goals.
Dislikes
We are facing a serious issue regarding our compensation and communication. We have not received our salaries on time, and we have not received any satisfactory explanation from the management. This is affecting our morale and productivity,
Senior Customer Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2023
Likes
I like all the things about CMS IT services because here learn so many things i have improved technical and communication skills.cms is very supportive Company
Dislikes
i don't like anything about this Company's
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Mumbai
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Company is very good. Team member was supported.
Dislikes
No
Senior Customer Support Engineer in
Mumbai
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Apr 2023
Likes
Because there's a lot to learn
Dislikes
Because there is no salary growth here.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
CMS IT Services.
Senior Customer Support Engineer in
Mumbai
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Nothing to like
Dislikes
Very poor service salary issue after resignation FNF done after 6-7 months
Senior Customer Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Hardware Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Nice Experience
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Support Engineer in
Bharuch
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Apr 2021
Likes
It's good for beginners to learn ..............
Dislikes
Salary increment problem, working environment basid on client behaviour. Some of are good and some are politics. Backup engginer is not provided when needed the most urgent at side. Work load due to manpower issue.
Work Details
Very good experience with the company to learn new things at Clinet side project.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Mumbai
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2021
Likes
Useless company.
Dislikes
This is fake company and selfish management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 06 Apr 2023
Likes
It was not good for me
Dislikes
Work Pressure is most
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Gurgaon / Gurugram
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Nothing is Good About CMS
Dislikes
Very Bad company
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Mumbai
Full Time
·
IT support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2019
Likes
They always support & appreciate to your hard work.
Dislikes
Salary growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Mumbai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 31 Jan 2023
Likes
Job security with less salary package.
Dislikes
No promotion and no salary increment.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Gurgaon / Gurugram
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2018
Likes
learning
Dislikes
Travel, Work-Life Balance and Career Growth
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior Customer Support Engineer in
Mumbai
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Reporting Manager is good & helpful. Advices when required. Also responds to email & interveins when required for closing long pending tickets.
Dislikes
HR response is little poor. For any HR related queries, usually won't get immediate response. Regressive follow up needs to be done for spares. Regarding leave difficult to get. No over time payment. Free Internal Training session's and promotion not happening. Reimbursement process of conveyance is time consuming. It takes months time or sometimes more. Salary structure not clear.
Work Details
Self learning ability is must here.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Engineer in
Thane
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2022
Likes
CMS will never leave you in any situation like government jobs, excellent culture and policies here.
Dislikes
Nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Engineer in
Mumbai
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Nov 2021
Likes
Feels like govt employees where any procedure can take time
Dislikes
Since 2019 company facing financial crises so most of the time salary got delayed no additional activities taken by organization for carrier growth and no diwali compensation even gifts also not given to any employee. No allownces in wFH during covid
People also ask about CMS IT Services's Senior Customer Support Engineers
How is CMS IT Services to work for?
CMS IT Services is rated 3.2 out of 5, based on 48 reviews by employees on AmbitionBox.
CMS IT Services is known for Job Security which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at CMS IT Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at CMS IT Services?
According to AmbitionBox ratings, CMS IT Services employees rate its salary and benefits as 2.5 out of 5. You can know more about CMS IT Services Salaries at AmbitionBox
How is the work culture at CMS IT Services?
Work culture is rated 3.1 at CMS IT Services by 48 employees. While job security is rated 3.3 and work-life balance is rated 3.0 at CMS IT Services. Read detailed reviews by employees of CMS IT Services on AmbitionBox.
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