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CMS IT Services Senior Customer Support Engineer Reviews

based on 48 reviews
Updated 29 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.3

Job Security

3.1

Company culture

3.0

Work-Life balance

3.0

Skill development

2.9

Work Satisfaction

2.5

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in CMS IT Services Senior Customer Support Engineer Reviews

48 reviews found

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People also ask about CMS IT Services's Senior Customer Support Engineers

Is CMS IT Services a good place to work for Senior Customer Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 48 employee reviews, it's clear that most senior customer support engineers have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services pay their Senior Customer Support Engineers well?
According to AmbitionBox reviews, CMS IT Services senior customer support engineers rate their salary and benefits at 2.5 out of 5, based on 48 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's senior customer support engineers salaries here and to read reviews specifically about salary and benefits at CMS IT Services for senior customer support engineers, click here.
How is the work culture at CMS IT Services for Senior Customer Support Engineers?
Work culture at CMS IT Services for senior customer support engineers is rated 3.1 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at CMS IT Services for senior customer support engineers, click here.
How is the job security at CMS IT Services for Senior Customer Support Engineers?
Based on 48 reviews on AmbitionBox, CMS IT Services's senior customer support engineers rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at CMS IT Services for senior customer support engineers, click here.

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Working Days for CMS IT Services Senior Customer Support Engineer

based on 48 reviews
Monday to Saturday
61%
Rotational Shift
19%
Monday to Friday
14%
Alternate Saturday off
3%
Other
3%

Work Timings for CMS IT Services Senior Customer Support Engineer

based on 48 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
44%
11%
8%
37% employees reported other strict timings

Shift Timings for CMS IT Services Senior Customer Support Engineer

based on 48 reviews
Day shift
Night shift
95%
5%

Business Travel for CMS IT Services Senior Customer Support Engineer

based on 48 reviews
No travel
73%
Within city
24%
Within country
3%
CMS IT Services Senior Customer Support Engineer Salary
based on 212 salaries
₹1.9 L/yr - ₹5.5 L/yr
29% less than the average Senior Customer Support Engineer Salary in India
View more details
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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