CMS IT Services Senior Customer Support Engineer Reviews
based on 48 reviews
Updated 29 Nov, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.3
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Skill development
2.9
Work Satisfaction
2.5
Salary & Benefits
2.4
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in CMS IT Services Senior Customer Support Engineer Reviews
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48 reviews found
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Popular
Senior Customer Support Engineer in
Delhi-NCR
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 May 2022
Likes
Pathetic experience
Dislikes
No one cares in management
Work Details
Nothing, only time pass
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Support Engineer in
Navi Mumbai
Hardware Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 25 Feb 2022
Likes
Supportive team
Dislikes
Salary not on time,
Work Details
Only workload
Work timings: Flexible Timings
Work related travel:This is a desk job.
Similar companies for Senior Customer Support Engineer
Senior Customer Support Engineer in
Bangalore / Bengaluru
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Aug 2020
Likes
I dint like everthing is terribble i reccomend please dont join
Dislikes
No.proper response from.managers and no responses from.HRs ,,salrays issues , full ans final settlement issues
Work Details
No work.life balance
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No facility
Senior Customer Support Engineer in
New Delhi
Construction Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2019
Likes
1.Fake Time pass training over on papers. 2. No job security ..when client contract gone you will be fire without any notice or treated as that you are left the job by own. 3. No increment cycle in this company so not growth or when you mail to your HR or Reporting manager even they are not replay on that type of mails i was send 25 mail regarding increment cycle but no reply. 4. this is the best thing that your joining time salary come on every 7th of the month after spending more then 4 years in this company. 5. they are using dirty politics with employees as well as clients....Read More
Dislikes
Kindly read lots of likes ...there is on dislike is that in the company no one pic your call when you are calling your manager or HR and any other person
Work Details
In CMS m working as a Senior customer support Engineer more then 4 year .. i have let the organisation for some medical issue because HR not renew my medical policy .. For this HR fault ..m paid 10 Lakh hospital bill ..
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Support Engineer in
Mumbai
Contractual
·
Information Technology Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Nov 2022
Likes
No thing , no support from manager, hr are very less support and resonpsivies
Dislikes
Salary, manager,. Hr, and settlrment
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Senior Customer Support Engineer in
Siliguri
Management and IT Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Feb 2020
Likes
Best job in my life
Dislikes
Salary appraisal,
Work Details
Working as senior customer support Engineer
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Support Engineer in
Mumbai
Mis Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Feb 2019
Likes
Nothing
Dislikes
Everything,work life,no skill development,no salary growth,no response from hr
Work Details
I am depoted at client side hear client are good but my own organization does care about what his employee is doing,do the employee doing fine ,they think that we are bug leave us,no response from lead,manager,hr
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2019
Likes
CMS group is very nice group
Dislikes
nothing
Work Details
supporting function in CMS
Work days: Monday to Saturday
(Strict Timings)
Senior Customer Support Engineer in
Indore
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 25 Feb 2019
Likes
Not to good
Dislikes
Not good
Work Details
Groth isse
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Support Engineer in
Mumbai
It Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2018
Likes
Their is no proper enviornment ,no proper mangement,they don,t care about their employee at depotation at cleintside beside that manager have very impoper response to their collegue no increament at all,even hr are irrresponsible
Dislikes
Everything,workenvironment,no innovation,noappersal,no salary,politics,no learningsupport no carrer growth
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Mumbai
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2018
Likes
Good team mates
Dislikes
Not salary growth.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Client side Zee news
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Feb 2023
Likes
I learn lots of knowledge in CMS.
Dislikes
Company not provide 1 month salary.and not relieve me
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Ahemdabad
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2020
Likes
NA
Dislikes
Not satisfied with Salar structure
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Engineer in
Hyderabad / Secunderabad
People also ask about CMS IT Services's Senior Customer Support Engineers
Is CMS IT Services a good place to work for Senior Customer Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 48 employee reviews, it's clear that most senior customer support engineers have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services pay their Senior Customer Support Engineers well?
According to AmbitionBox reviews, CMS IT Services senior customer support engineers rate their salary and benefits at 2.5 out of 5, based on 48 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's senior customer support engineers salaries here and to read reviews specifically about salary and benefits at CMS IT Services for senior customer support engineers, click here.
How is the work culture at CMS IT Services for Senior Customer Support Engineers?
Work culture at CMS IT Services for senior customer support engineers is rated 3.1 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at CMS IT Services for senior customer support engineers, click here.
How is the job security at CMS IT Services for Senior Customer Support Engineers?
Based on 48 reviews on AmbitionBox, CMS IT Services's senior customer support engineers rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at CMS IT Services for senior customer support engineers, click here.
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