CMS IT Services Desktop Support Engineer Interview Questions, Process, and Tips

Mediam and easy quantitive, reasoning and verbal

Q1. How to install os in desktop?
Ans. 
To install OS in desktop, create a bootable USB or DVD, insert it into the desktop, and follow the installation prompts.
• Download the OS image file from the official website

• Create a bootable USB or DVD using software like Rufus or Windows Media Creation Tool

• Insert the bootable USB or DVD into the desktop and restart it

• Press the key to enter the boot menu and select the USB or DVD as the boot device

• Follow the installatio...read more
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Q2. What is cloud computing and types?
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Cloud computing is the delivery of computing services over the internet.
• Types of cloud computing include public, private, and hybrid clouds.

• Public clouds are owned and operated by third-party providers, while private clouds are dedicated to a single organization.

• Hybrid clouds combine public and private clouds to allow for greater flexibility and scalability.

• Examples of cloud computing services include Amazon Web Servic
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Q3. Tell me something about your self
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Q1. Introduction your self
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Q2. What is your daily base responsibility
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Q1. Indruction your self
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Q2. What is salary expectation
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Q1. What is switch & Ip Address.
Ans. 
A switch is a networking device that connects devices together in a network. An IP address is a unique identifier assigned to each device on a network.
• A switch is used to connect multiple devices in a network and allows them to communicate with each other.

• It operates at the data link layer of the OSI model.

• An IP address is a numerical label assigned to each device on a network that uses the Internet Protocol for commun...read more
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Q2. What is BSOD, & Hardware
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BSOD stands for Blue Screen of Death. Hardware refers to the physical components of a computer system.
• BSOD is a critical error that causes a blue screen to appear on a computer screen.

• It usually indicates a hardware or software issue that has caused the system to crash.

• Hardware refers to the physical components of a computer system, such as the motherboard, CPU, RAM, and hard drive.

• Issues with hardware can cause a vari...read more
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Q1. Technical Skills
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Q2. Knowledge regarding Workgroup & Domain
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Q3. Education and Certification
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Q1. Basic questions about computer networking and computer storage. Mostly questions were from networking.
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Q2. What is ping command
Ans. 
Ping command is a network utility tool used to test the connectivity between two devices on a network.
• Ping sends a small packet of data to a specific IP address or hostname and waits for a response.

• It measures the time taken for the packet to travel from the source to the destination and back.

• Ping is commonly used to troubleshoot network connectivity issues.

• Ping can also be used to determine the IP address of a website...read more
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Q3. What is ip address, subnet, vpn, cloud computing.
Ans. 
IP address is a unique identifier for devices on a network. Subnet is a way to divide a network. VPN is a secure connection over the internet. Cloud computing is using remote servers to store, manage, and process data.
• IP address is a numerical label assigned to each device on a network

• Subnet is a way to divide a network into smaller subnetworks

• VPN is a secure way to connect to a network over the internet

• Cloud computing...read more
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Q4. What is SSD, HHD, size of 1 gb, etc.
Ans. 
SSD and HDD are types of storage devices. 1 GB is a unit of storage capacity.
• SSD stands for Solid State Drive and uses flash memory to store data.

• HDD stands for Hard Disk Drive and uses spinning disks to store data.

• 1 GB is equal to 1024 MB or 1000 MB depending on the context.

• SSDs are faster and more expensive than HDDs.

• HDDs have larger storage capacities and are cheaper than SSDs.
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Q1. No technical questions, just wanted to know about myself, and eagerly wanted to know whether am i able to do the job or not.
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Q2. Tell me about your family, where do you live, are you available for night shifts, etc.
Ans. 
I live with my family in the suburbs and am available for night shifts.
• I live with my spouse and two children in a three-bedroom house in the suburbs.

• We enjoy spending time together outdoors and trying new restaurants in the city.

• I am available for night shifts and have experience working overnight.

• I am willing to adjust my schedule as needed to meet the needs of the team.
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Q1. Tell me about your self ..
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Q2. Basic knowledge about computer
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Q3. Some Situation about costumer service
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