CMS IT Services Desktop Support Engineer Interview Questions, Process, and Tips

Q1. Whats your name and where are you from
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Q2. Tell me about your past experiences
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Q1. How to configure DHCP
Ans. 
DHCP can be configured by accessing the DHCP server settings and defining IP address ranges, lease durations, and other network parameters.
• Access the DHCP server settings

• Define IP address ranges

• Set lease durations

• Configure other network parameters
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Q2. How to join domain
Ans. 
To join a domain, go to System Properties, click on the Computer Name tab, click on the Change button, enter the domain name, and provide credentials.
• Go to System Properties

• Click on the Computer Name tab

• Click on the Change button

• Enter the domain name

• Provide credentials
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Q1. Congratulations on you got selected
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Q2. The CTC discussion
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Q1. How to come Blue screen error
Ans. 
Blue screen errors can occur due to hardware or software issues, causing the system to crash and display a blue screen with an error message.
• Blue screen errors can be caused by hardware failures such as faulty RAM or hard drive issues.

• Software conflicts or driver issues can also lead to blue screen errors.

• Overheating or power supply problems can trigger blue screen errors.

• Examples: DRIVER_IRQL_NOT_LESS_OR_EQUAL, PAGE_F...read more
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Q1. How to start spms shorting
Ans. 
SPMS shorting can be started by following a few simple steps.
• Ensure that all devices are turned off and unplugged.

• Connect the SPMS cables to the appropriate ports on the devices.

• Turn on the devices and check for proper connectivity.

• If there are any issues, troubleshoot and recheck connections.

• Once everything is working properly, the SPMS shorting has been successfully started.
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Q2. How to install macfee drive incrption
Ans. 
McAfee Drive Encryption can be installed by following a few simple steps.
• Download the McAfee Drive Encryption software from the official website

• Run the installer and follow the on-screen instructions

• Configure the encryption settings according to your requirements

• Activate the software using the license key provided

• Restart the system to complete the installation process
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Q3. How to data backup when os is courrtp
Ans. 
Data backup when OS is corrupt
• Boot from a live CD/USB and backup data to an external drive

• Use a data recovery software to extract data from the corrupt OS

• Connect the hard drive to another computer and backup data

• Use cloud storage services to backup important data regularly
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Q4. How to assemble new system
Ans. 
To assemble a new system, start by preparing the components and tools, then install the CPU, RAM, and storage, followed by the motherboard and power supply.
• Prepare components and tools

• Install CPU, RAM, and storage

• Install motherboard and power supply

• Connect cables and peripherals

• Install operating system and drivers
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Mediam and easy quantitive, reasoning and verbal

Q1. How to install os in desktop?
Ans. 
To install OS in desktop, create a bootable USB or DVD, insert it into the desktop, and follow the installation prompts.
• Download the OS image file from the official website

• Create a bootable USB or DVD using software like Rufus or Windows Media Creation Tool

• Insert the bootable USB or DVD into the desktop and restart it

• Press the key to enter the boot menu and select the USB or DVD as the boot device

• Follow the installatio...read more
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Q2. What is cloud computing and types?
Ans. 
Cloud computing is the delivery of computing services over the internet.
• Types of cloud computing include public, private, and hybrid clouds.

• Public clouds are owned and operated by third-party providers, while private clouds are dedicated to a single organization.

• Hybrid clouds combine public and private clouds to allow for greater flexibility and scalability.

• Examples of cloud computing services include Amazon Web Servic
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Q3. Tell me something about your self
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Q1. Introduction your self
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Q2. What is your daily base responsibility
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Q1. Indruction your self
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Q2. What is salary expectation
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Q1. What is switch & Ip Address.
Ans. 
A switch is a networking device that connects devices together in a network. An IP address is a unique identifier assigned to each device on a network.
• A switch is used to connect multiple devices in a network and allows them to communicate with each other.

• It operates at the data link layer of the OSI model.

• An IP address is a numerical label assigned to each device on a network that uses the Internet Protocol for commun...read more
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Q2. What is BSOD, & Hardware
Ans. 
BSOD stands for Blue Screen of Death. Hardware refers to the physical components of a computer system.
• BSOD is a critical error that causes a blue screen to appear on a computer screen.

• It usually indicates a hardware or software issue that has caused the system to crash.

• Hardware refers to the physical components of a computer system, such as the motherboard, CPU, RAM, and hard drive.

• Issues with hardware can cause a vari...read more
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