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CMS IT Services Service Desk Engineer Interview Questions and Answers

Updated 31 Dec 2024

CMS IT Services Service Desk Engineer Interview Experiences

5 interviews found

Service Desk Engineer Interview Questions & Answers

user image Sivaramakrishnan

posted on 31 Dec 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Just ask similarly questions of last job experience
Round 2 - HR 

(1 Question)

  • Q1. Asking for ctc confirmation and previous all job experiences.

Interview Preparation Tips

Topics to prepare for CMS IT Services Service Desk Engineer interview:
  • Service Desk
Interview preparation tips for other job seekers - Prepare for the acceptance of all their needs.

Service Desk Engineer Interview Questions Asked at Other Companies

Q1. What will you do if zoom application does not open?
Q2. What is the difference between the Distribution Group and Shared ... read more
asked in Wipro
Q3. What are the troubleshooting steps you follow if printer is not w ... read more
Q4. What is incident and what is service request.
Q5. What actions would you take if your system is lagging and the pri ... read more
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2020. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Network type,Ping status of Network, commands, ip address types
  • Q2. Previous working experience,
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and previous company's experience explain, what to do,
  • Q2. Network, and desktop Support

Interview Questionnaire 

1 Question

  • Q1. They asked only about your relevant experience

CMS IT Services interview questions for designations

 IT Engineer

 (1)

 Desktop & Network Engineer

 (1)

 Senior Hardware & Networking Engineer

 (1)

 Senior IT Support Engineer

 (1)

 Desktop Support Engineer L1

 (1)

 Help Desk Executive

 (1)

 FMS Engineer

 (1)

 Desktop Engineer

 (1)

Interview Questionnaire 

1 Question

  • Q1. Server and network related

Interview questions from similar companies

I appeared for an interview in Sep 2020.

Interview Questionnaire 

1 Question

  • Q1. Oops concept, solid principles, filters in MVC, basics of Angular,life cycle hook

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 rounds- both are technical.

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to compile all Java files inside a folder using Cmd
  • Ans. 

    To compile all Java files inside a folder using Cmd, navigate to the folder and run 'javac *.java'

    • Open Command Prompt and navigate to the folder containing the Java files

    • Run the command 'javac *.java' to compile all Java files in the folder

    • Check for any errors or warnings in the output

  • Answered by AI
  • Q2. Internal working of Hashmap and Concurrent Hashmap
  • Ans. 

    Hashmap is a data structure that stores key-value pairs. Concurrent Hashmap is a thread-safe version of Hashmap.

    • Hashmap uses hashing to store and retrieve elements based on their keys.

    • Concurrent Hashmap allows multiple threads to access and modify the map concurrently.

    • Hashmap has a load factor that determines when the map needs to be resized.

    • Concurrent Hashmap uses a technique called lock striping to allow concurrent a...

  • Answered by AI
  • Q3. Servlet : Listeners, Filters related questions
  • Q4. Java 8 features

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on Core Java Concepts

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on Java. Spring MVC flow, collections, projects that you've worked on

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a easy discussion. Just portray your strong points and just indirectly force them to ask you're question related to the same.

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was easy with basic ques and then pymetrics tesy

Round 2 - Coding Test 

Coding test had basic questions on Java core

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare theoritical concept of SQL and Java well

I appeared for an interview in Sep 2017.

Interview Questionnaire 

3 Questions

  • Q1. What is deadlock
  • Ans. 

    Deadlock is a situation where two or more processes are unable to proceed because each is waiting for the other to release a resource.

    • Deadlock occurs when two or more processes are stuck in a circular wait, where each process is waiting for a resource held by another process.

    • Four necessary conditions for deadlock are mutual exclusion, hold and wait, no preemption, and circular wait.

    • Example: Process A holds resource X a...

  • Answered by AI
  • Q2. Which technology you know and worked
  • Ans. 

    I have experience with various technologies including Java, Python, HTML/CSS, JavaScript, and SQL.

    • Java

    • Python

    • HTML/CSS

    • JavaScript

    • SQL

  • Answered by AI
  • Q3. Why you are looking for change and what is your notice period
  • Ans. 

    I am looking for a change to explore new opportunities and challenges. My notice period is 30 days.

    • Seeking new opportunities and challenges

    • Want to learn and grow in a different environment

    • Exploring better career prospects

    • Seeking a company with a better work-life balance

    • Notice period is 30 days

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 25 objective ques from Java and 25 from English
Tips: should prepare with Java Technology
Duration: 1 hour
Total Questions: 50

Round: Technical Interview
Experience: describe clearly
Tips: should prepared

Round: Technical Interview
Experience: do you know about jsf
Tips: yes, I worked

Round: Technical + HR Interview
Experience: this is my dream company actually, and notice is 15 to 20 days.
Tips: be confident

Skills evaluated in this interview

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Service Desk Engineer interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are Technical, One-on-one Round and Resume Shortlist.
How to prepare for CMS IT Services Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Service Desk, IT Service Desk, IT Helpdesk, technical helpdesk and Helpdesk.
What are the top questions asked in CMS IT Services Service Desk Engineer interview?

Some of the top questions asked at the CMS IT Services Service Desk Engineer interview -

  1. Network type,Ping status of Network, commands, ip address ty...read more
  2. Network, and desktop Supp...read more
  3. Server and network rela...read more

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CMS IT Services Service Desk Engineer Interview Process

based on 3 interviews

Interview experience

3
  
Average
View more

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CMS IT Services Service Desk Engineer Salary
based on 143 salaries
₹1.1 L/yr - ₹5 L/yr
20% less than the average Service Desk Engineer Salary in India
View more details

CMS IT Services Service Desk Engineer Reviews and Ratings

based on 25 reviews

2.7/5

Rating in categories

2.6

Skill development

2.8

Work-life balance

1.9

Salary

2.4

Job security

2.4

Company culture

1.9

Promotions

2.3

Work satisfaction

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