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iOPEX Technologies Service Desk Engineer Interview Questions and Answers

Updated 6 Mar 2023

iOPEX Technologies Service Desk Engineer Interview Experiences

1 interview found

Service Desk Engineer Interview Questions & Answers

user image Karthick Raja J

posted on 6 Mar 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What kind of issues did you handle in your previous company?
  • Ans. I handled all kind of software and hardware troubleshooting.
    • Answered by Karthick Raja J
    View 1 more answer
  • Q2. What will you do if zoom application does not open?
  • Ans. 

    If the Zoom application does not open, I will troubleshoot the issue by checking for any error messages, restarting the computer, updating the application, and reinstalling if necessary.

    • Check for any error messages or notifications

    • Restart the computer to refresh the system

    • Update the Zoom application to the latest version

    • Reinstall the Zoom application if the issue persists

    • Answered by AI
    View 1 more answer
  • Q3. I will open task manager and stop the application. If it still does not open I will uninstall and reinstall the application.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They are looking for good communication. So speak boldly.

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My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
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Interview questions from similar companies

Senior Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
    • Add your answer
  • Q2. What is Active Directory and how does it function?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

Desktop Support Engineer Interview Questions & Answers

TEKsystems user image Anonymous

posted on 14 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

Desktop Support Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
    • Add your answer
More about working at iOPEX Technologies

iOPEX Technologies Interview FAQs

How many rounds are there in iOPEX Technologies Service Desk Engineer interview?
iOPEX Technologies interview process usually has 2 rounds. The most common rounds in the iOPEX Technologies interview process are Resume Shortlist and Technical.
How to prepare for iOPEX Technologies Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iOPEX Technologies. The most common topics and skills that interviewers at iOPEX Technologies expect are Service Desk, Deployment, HR, Hardware Troubleshooting and Mac Os.
What are the top questions asked in iOPEX Technologies Service Desk Engineer interview?

Some of the top questions asked at the iOPEX Technologies Service Desk Engineer interview -

  1. What will you do if zoom application does not op...read more
  2. I will open task manager and stop the application. If it still does not open I ...read more

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iOPEX Technologies Service Desk Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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iOPEX Technologies Service Desk Engineer Salary
based on 4 salaries
₹3.5 L/yr - ₹5.7 L/yr
41% more than the average Service Desk Engineer Salary in India
View more details

iOPEX Technologies Service Desk Engineer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.0

Salary

3.0

Job security

5.0

Company culture

3.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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