iOPEX Technologies Service Desk Engineer Reviews

Likes

Nothing

Dislikes

No promotions for female employees They take female employees only for government sake but will not even consider anything. Those Managers and Team lead also has family and their wifes even get pregnant but they will make the pregnant employees suffer like anything. Mainly NOC Team.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just free maggi and cookies

Dislikes

1. There strict wfo policy they will provide 2 days wfh based on your relation with managers , no wfh even if you have major function in you family where u need long leaves more than 2 week than no chance earlier they used to give wfh if you are going home but their new policy sucks... HR do take feedbacks but sorry they share yournames with manager if u mention anything in feedback.. 2. Next is night shift ...they don't give night shift allowances to any one in any projects other than palo alto 3. For fresher package is 4 but in hand is 24600 4. Rest is mbo and attendance bonus., which you will get like peanuts...they will take your leaves as well as attendence bonus as well... 5 kra for csat is very high, i just don't understand if you are not getting csat aa well as dsat how it is impacting their business. 6. Politics is their...TLs do scam ...they will make one of the college their gf...and help them solely without proper looking to other people. 7 . Everyday your manager will change your place .., school sitting arrangement is their. 8. Seniors behave like that we are shit. 9. If you are working in APAC or any other shifts..it will be continued for months...like 8..9 or more...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Teammates and colleagues. Salary based on our initial discussion

Dislikes

In my experience, the upper management shows partiality amoung employees. If your in close circle to them you will get whole year work from home option, yearly hike and promotion also. Even you extend and work and completed all aspects. You never get hike and good ratings. The upper management don't have idea of Java projects. As per your experience you suggest any opinions. They not considered but later they implement some dumb ideas and got worst results. About management they assign non-java developer and lower than your experience person as your lead for you. If you questioned they simply said its their process. That lead not even write any code just ordering you to complete the task. If you are in leave they said to connect in remote. About job security - they simply layoff and blame salary package is high so for cost cutting they release from the project. Even that dumb managers who got more salary then you and year hike. They will not removed for cost-cutting....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good and Neat Environment

Dislikes

Poor IT Support: If any issues occur with your laptop or PC, the IT team will simply ask you to restart it. They do not take backups when changing your laptop. Poor Administration: HR personnel roam around with their laptops all day, yet they do not respond to messages. You will not receive any arrears here. If the appraisal periodis changed, they will not discuss it with you beforehand; they will simply inform you. Poor Food Quality: The cafeteria serves the worst food you will ever have. Only on Wednesdays do they provide decent food. The food supplier behaves as if they are giving away free food. They carelessly serve food, sometimes throwing it around, and may even scold you if you ask for more....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There's not much to like as they will force you to work and won't approve leaves as it's a part of their KRA, BPO experienced managers are the worst, they don't know technical stuff at all and will start giving lectures about technical things, learn your job first.

Dislikes

Micromanagement and non technical managers who think they know what they are doing, worst place to work

Likes

-All the positive reviews are given by trainees in presence of HR. - candidates with experience should avoid this company.

Dislikes

-Do not join palo alto or splunk project. -Silent layoff is going on for past few months.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Lot more to learn

Dislikes

Management is worst and increment is all about company itself. They don't care about employees increment. No proper documentation for policies and procedures. No clarity regarding appraisals and all.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Excellent Sipport.

Dislikes

Can provide 1. free cab could be provided. 2. door step pickup and drop could be provided. 3. Cab enquiry service desk or small cabin should be arranged. 4. Tea and snacks counter time could be extended. 5. Carrom, chess or games can be kept in all the floor canteens. 6. music system should be available in all the canteens. 7. Lemon tea and green tea can be kept. 8. Time sheet hourly sheet should be kept in washrooms and red marker should be marked by the employees to fix ASAP....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

1. Toxic Work Environment 2. Micromanagement 3. Office Politics & Favoritism 4. Poor Leadership & Management 5. Lack of Vision & Direction 6. Work-Life Imbalance 7. Burnout Culture 8. Low Pay & No Benefits 9. No Growth or Learning Opportunities 10. Discrimination & Harassment 11. Lack of Transparency & Communication 12. Unrealistic Expectations & Overwork 13. Outdated Tools & Poor Infrastructure

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst company, hiring managers says they will give good package but in offer letter u get completely different and in hand it peanuts, they cheat in the name of variable pay, they never pay it but show in offer letter as 15% , u work 100% but get paid 60% as others amounts will be taxes and deductions

Dislikes

Worst company to. Join

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything. Worst management. You will be reporting to the operation goons who knows nothing. They will recruit a communication trainer and will not let them work independently. They will ask you to do what they think os right and if uou tell them that it won’t work, they’ll say they have been in that company for more than you have,so they know what will work and will make you work like a quality agent. In the end what they said won’t work and they’ll again come back to us and again do the same! You won’t be a trainer here, rather a slave. You can’t learn anything new! You can only tell the recruiter of the next company that you have done something, learnt something apart from just audits and coaching, that too they will expect 100 audits and 100 coachings a week, but sorry! Where is the training part that is there in my designation!!!!! There is mo SOP. One week you will audit a set of people’s contact and voah and next week another but the second week, they will ask you on the traction of the set of people you coahed last week! Just one coaching and they will expect the agents to do wonders and if it doesn’t happen they will treat you like BS! Please run away!!! Don’t join!!!! These people are floor lickers of the clients!!!! Run away!!!!...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The group of friends you get here will add fun to a toxic work atmosphere.

Dislikes

The management, no updation to their mindset, people working from last 10/15 years thinking that they own the place and treating like school, no professionalism and freedom to work at all. The salary structure, even before the appraisal meeting they will be fixed with your wage and further opportunities. A good licker can grow and a strong skilled employee can walk out.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing I liked. Please don’t join . Wait for other best opportunities

Dislikes

Micromanaging .they will put you in PIP for getting one DSAT and remove you for that reason . They hire only to fire . Stupid company .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One may like the fact that they are being paid for doing nothing. However, if you are someone who wishes to learn and develop their skills you may be extremely disappointed.

Dislikes

There is no proper management and you may be switched to different projects where you may have to begin from the very beginning. At times, you may not be given any work and you would have to stay idle with no skill development and responsibilities whatsoever.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

What is even wrong with such companies why are they not allowing someone to exit the company even when they are not doing well. A person who have already completed half of his/her notice period and are willing to even pay for the exit must simply be given their right to exit. A person who had got a better opportunities had to grow. Do not join this conpany. Very toxic.

Dislikes

They do not let you go for a different company even when you are not ok to be here anymore or have gotten better opportunites elsewhere. The worst company this is.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.