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iOPEX Technologies Technical Support Engineer Interview Questions and Answers
iOPEX Technologies Technical Support Engineer Interview Experiences
4 interviews found
Deva kumar
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(1 Question)
- Q1. How to handle customer
- Ans.
Handle customers with patience, empathy, and effective communication.
Listen actively to understand the customer's issue
Show empathy and understanding towards the customer's frustration
Communicate clearly and effectively, avoiding technical jargon
Provide timely updates on the progress of resolving the issue
Follow up with the customer to ensure satisfaction
Prakash Kumar
Selected
I was interviewed in Mar 2024.
(2 Questions)
- Q1. About yourself and they will test your communication
- Q2. Basic networking questions
(2 Questions)
- Q1. What is a router
- Ans.
A router is a networking device that forwards data packets between computer networks.
Routes data packets between different networks
Uses IP addresses to determine where to send data
Acts as a gateway for devices to connect to the internet
Can be wired or wireless
Examples: Cisco, Netgear, TP-Link routers
- Q2. What is mean by network
- Ans.
A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.
A network allows devices to communicate with each other, share resources, and access the internet.
Types of networks include LAN (Local Area Network), WAN (Wide Area Network), and WLAN (Wireless Local Area Network).
Networks can be wired or wireless, with Ethernet and Wi-...
(2 Questions)
- Q1. About yourself and basic internet questions
- Q2. Network and process questions
Skills evaluated in this interview
(1 Question)
- Q1. About previous experience
I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction was given
- Q2. Communication was tested
(2 Questions)
- Q1. Asked about some technical questions
- Q2. Asked about previous job experience
Interview Preparation Tips
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Technical Support Engineer Interview Questions & Answers
Iris Software
Anonymous
posted on 9 Dec 2024
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
ARTIFICAIL INTELLIGENCE
BASED ON LOGICAL THINKING
Technical Support Engineer Interview Questions & Answers
Collabera Technologies
Anonymous
posted on 17 Jan 2025
(1 Question)
- Q1. About your previous work experience
Interview Preparation Tips
(2 Questions)
- Q1. Support L1,L2 Technical round AWS
- Q2. Salary
Technical Support Engineer Interview Questions & Answers
Aspire Systems
Anonymous
posted on 2 Nov 2023
Selected
I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.
Just basic questions from Averages,time and work etc..
(1 Question)
- Q1. Name, College you studied, where are you from, percentage and some basic hr questions
Technical Support Engineer Interview Questions & Answers
TEKsystems
Nikhil Krishna
posted on 10 Nov 2022
I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
(1 Question)
- Q1. They can ask questions regarding active directories and network troubleshooting.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. Basic question about you and your last company
(1 Question)
- Q1. How to fix system hang without restarting
- Ans.
To fix system hang without restarting, try these steps.
Check for any running processes that may be causing the hang and end them
Clear temporary files and cache
Update drivers and software
Run a virus scan
Check for any hardware issues
Try a system restore to a previous point
Use command prompt to run system file checker (sfc /scannow)
Interview Preparation Tips
Skills evaluated in this interview
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iOPEX Technologies Technical Support Engineer Interview Process
based on 5 interviews
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iOPEX Technologies Technical Support Engineer Reviews and Ratings
based on 85 reviews
Rating in categories
|
Technical Support Engineer
289
salaries
|  ₹1.8 L/yr - ₹6.6 L/yr |
|
Media Analyst
245
salaries
| ₹1 L/yr - ₹3.5 L/yr |
|
System Engineer
220
salaries
| ₹1.8 L/yr - ₹9.6 L/yr |
|
Software Engineer
129
salaries
| ₹2.5 L/yr - ₹9 L/yr |
|
Senior Software Engineer
129
salaries
| ₹5 L/yr - ₹18.5 L/yr |
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