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iOPEX Technologies Technical Support Engineer Interview Questions and Answers

Updated 14 Nov 2024

iOPEX Technologies Technical Support Engineer Interview Experiences

4 interviews found

Technical Support Engineer Interview Questions & Answers

user image Deva kumar

posted on 14 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to handle customer
  • Ans. 

    Handle customers with patience, empathy, and effective communication.

    • Listen actively to understand the customer's issue

    • Show empathy and understanding towards the customer's frustration

    • Communicate clearly and effectively, avoiding technical jargon

    • Provide timely updates on the progress of resolving the issue

    • Follow up with the customer to ensure satisfaction

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

user image Prakash Kumar

posted on 21 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself and they will test your communication
    • Add your answer
  • Q2. Basic networking questions
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What is a router
  • Ans. 

    A router is a networking device that forwards data packets between computer networks.

    • Routes data packets between different networks

    • Uses IP addresses to determine where to send data

    • Acts as a gateway for devices to connect to the internet

    • Can be wired or wireless

    • Examples: Cisco, Netgear, TP-Link routers

    • Answered by AI
    Add your answer
  • Q2. What is mean by network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.

    • A network allows devices to communicate with each other, share resources, and access the internet.

    • Types of networks include LAN (Local Area Network), WAN (Wide Area Network), and WLAN (Wireless Local Area Network).

    • Networks can be wired or wireless, with Ethernet and Wi-...

    • Answered by AI
    Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. About yourself and basic internet questions
    • Add your answer
  • Q2. Network and process questions
    • Add your answer

Skills evaluated in this interview

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Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 12 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About previous experience
    • Add your answer

What people are saying about iOPEX Technologies

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positivecutlet
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1w
works at
iOPEX Technologies
Advice Please!
I was working in SEO and hold experience of 3 years and now have decided to work in paid marketing, my previous company initially was paying me 3.72 LPA (1 year) and my current package is 5.5 LPA (6 months) Should I change and go for a higher package as well because I want stability in my job. What package should I ask for? 10 LPA? Can anyone recommend good companies where I can get stability in my job and can get this much hike as well? Preferred Location - Gurgaon/Delhi/Noida Else - Bangalore
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Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 24 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction was given
    • Add your answer
  • Q2. Communication was tested
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Asked about some technical questions
    • Add your answer
  • Q2. Asked about previous job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is zero Job security in this company. No one knows when they will be fired.

iOPEX Technologies interview questions for designations

 Technical Engineer

 (1)

 System Engineer Trainee

 (1)

 System Engineer

 (6)

 Engineer Trainee

 (3)

 Junior Engineer

 (1)

 TAC Engineer

 (1)

 Senior Systems Engineer

 (5)

 Senior Network Engineer

 (3)

Technical Support Engineer Jobs at iOPEX Technologies

View all

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Iris Software user image Anonymous

posted on 9 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

ARTIFICAIL INTELLIGENCE

Round 2 - Aptitude Test 

BASED ON LOGICAL THINKING

Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as

Technical Support Engineer Interview Questions & Answers

Xoriant user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
    • Add your answer
  • Q2. Salary
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Aspire Systems user image Anonymous

posted on 2 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Just basic questions from Averages,time and work etc..

Round 2 - HR 

(1 Question)

  • Q1. Name, College you studied, where are you from, percentage and some basic hr questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

TEKsystems user image Nikhil Krishna

posted on 10 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Technical Support Engineer Interview Questions & Answers

Incedo user image Anonymous

posted on 5 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

More about working at iOPEX Technologies

iOPEX Technologies Interview FAQs

How many rounds are there in iOPEX Technologies Technical Support Engineer interview?
iOPEX Technologies interview process usually has 2 rounds. The most common rounds in the iOPEX Technologies interview process are HR, Technical and One-on-one Round.
How to prepare for iOPEX Technologies Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iOPEX Technologies. The most common topics and skills that interviewers at iOPEX Technologies expect are Technical Support, International Voice Process, Troubleshooting, US Shift and customer care.
What are the top questions asked in iOPEX Technologies Technical Support Engineer interview?

Some of the top questions asked at the iOPEX Technologies Technical Support Engineer interview -

  1. What is mean by netw...read more
  2. How to handle custo...read more
  3. What is a rou...read more

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iOPEX Technologies Interviews By Designations

Interview Questions for Popular Designations

iOPEX Technologies Technical Support Engineer Interview Process

based on 5 interviews

Interview experience

4.6
  
Excellent
View more

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iOPEX Technologies Technical Support Engineer Salary
based on 298 salaries
₹2 L/yr - ₹6.4 L/yr
14% less than the average Technical Support Engineer Salary in India
View more details

iOPEX Technologies Technical Support Engineer Reviews and Ratings

based on 88 reviews

3.1/5

Rating in categories

3.3

Skill development

2.8

Work-life balance

2.9

Salary

3.0

Job security

3.0

Company culture

2.9

Promotions

2.9

Work satisfaction

Explore 88 Reviews and Ratings
Technical Support Engineer Jobs at iOPEX Technologies
Technical Support Engineer / International Voice Process

Chennai

1-6 Yrs

₹ 2.5-4 LPA

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