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iOPEX Technologies Technical Support Engineer Interview Questions and Answers

Updated 28 Feb 2025

iOPEX Technologies Technical Support Engineer Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to handle customer
  • Ans. 

    Handle customers with patience, empathy, and effective communication.

    • Listen actively to understand the customer's issue

    • Show empathy and understanding towards the customer's frustration

    • Communicate clearly and effectively, avoiding technical jargon

    • Provide timely updates on the progress of resolving the issue

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself and they will test your communication
  • Q2. Basic networking questions
Round 2 - Technical 

(2 Questions)

  • Q1. What is a router
  • Ans. 

    A router is a networking device that forwards data packets between computer networks.

    • Routes data packets between different networks

    • Uses IP addresses to determine where to send data

    • Acts as a gateway for devices to connect to the internet

    • Can be wired or wireless

    • Examples: Cisco, Netgear, TP-Link routers

  • Answered by AI
  • Q2. What is mean by network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.

    • A network allows devices to communicate with each other, share resources, and access the internet.

    • Types of networks include LAN (Local Area Network), WAN (Wide Area Network), and WLAN (Wireless Local Area Network).

    • Networks can be wired or wireless, with Ethernet and Wi-...

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. About yourself and basic internet questions
  • Q2. Network and process questions

Skills evaluated in this interview

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Q5. How to release previous IP which assign to your device?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About previous experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Assignment 

Email drafting assignment

Round 2 - One-on-one 

(1 Question)

  • Q1. One on one Manager round
Round 3 - One-on-one 

(1 Question)

  • Q1. One on one Client round

iOPEX Technologies interview questions for designations

 Technical Engineer

 (1)

 System Engineer Trainee

 (1)

 System Engineer

 (6)

 Engineer Trainee

 (3)

 Junior Engineer

 (1)

 TAC Engineer

 (1)

 Senior Systems Engineer

 (5)

 Senior Network Engineer

 (3)

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction was given
  • Q2. Communication was tested
Round 3 - Technical 

(2 Questions)

  • Q1. Asked about some technical questions
  • Q2. Asked about previous job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - There is zero Job security in this company. No one knows when they will be fired.

Interview questions from similar companies

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to grow myself in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - It's all good

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of redux and react es6 js css3

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all go through the job description .Brush up all your basics .And do practice hands on coding.

I was interviewed before Dec 2020.

Round 1 - Video Call 

(4 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

This round consisted of questions from DS/Algo , OOPS and Operating Systems primarily usage of some basic UNIX commands .

  • Q1. 

    Kth Largest Number Problem Statement

    You are given a continuous stream of numbers, and the task is to determine the kth largest number at any moment during the stream.

    Explanation:

    A specialized data st...

  • Ans. 

    Design a data structure to find the kth largest number in a continuous stream of integers.

    • Design a specialized data structure to handle an indefinite number of integers from the stream.

    • Implement 'add(DATA)' to incorporate integers into the stream's pool.

    • Implement 'getKthLargest()' to retrieve the kth largest number from the pool.

    • Maintain the pool of numbers and return the kth largest number for each query.

    • Ensure effici

  • Answered by AI
  • Q2. What is an interface?
  • Ans. 

    An interface in software engineering is a contract that defines the methods that a class must implement.

    • Defines a set of methods that a class must implement

    • Provides a way to achieve abstraction and multiple inheritance

    • Helps in achieving loose coupling between classes

  • Answered by AI
  • Q3. Can you explain the SOLID principles in Object-Oriented Design?
  • Ans. 

    SOLID principles are a set of five design principles in object-oriented programming to make software designs more understandable, flexible, and maintainable.

    • S - Single Responsibility Principle: A class should have only one reason to change.

    • O - Open/Closed Principle: Software entities should be open for extension but closed for modification.

    • L - Liskov Substitution Principle: Objects of a superclass should be replaceable...

  • Answered by AI
  • Q4. Can you explain piping in Unix/Linux?
  • Ans. 

    Piping in Unix/Linux allows the output of one command to be used as the input for another command.

    • Piping is done using the '|' symbol

    • It helps in connecting multiple commands together to perform complex operations

    • Example: ls -l | grep 'txt' - This command lists all files in long format and then filters for files with 'txt' in their name

  • Answered by AI
Round 2 - Video Call 

(5 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

This round had questions revolving around OS , Selenium and some common concepts from DBMS. The interviewer was quite experienced and made the whole interview quite wholesome for me.

  • Q1. Can you explain any 5 essential UNIX commands?
  • Ans. 

    Essential UNIX commands include ls, cd, pwd, mkdir, and rm.

    • ls - list directory contents

    • cd - change directory

    • pwd - print working directory

    • mkdir - make directory

    • rm - remove files or directories

  • Answered by AI
  • Q2. How do you enable Actuator in a Spring Boot application?
  • Ans. 

    To enable Actuator in a Spring Boot application, you need to include the Actuator dependency in your pom.xml file and configure it in the application.properties file.

    • Include Actuator dependency in pom.xml file

    • Configure Actuator endpoints in application.properties file

    • Access Actuator endpoints to monitor and manage the application

  • Answered by AI
  • Q3. What is dependency injection?
  • Ans. 

    Dependency injection is a design pattern in which components are given their dependencies rather than creating them internally.

    • Allows for easier testing by providing mock dependencies

    • Promotes loose coupling between components

    • Improves code reusability and maintainability

    • Examples: Constructor injection, Setter injection, Interface injection

  • Answered by AI
  • Q4. What are Self-Join and Cross-Join in the context of database management systems?
  • Ans. 

    Self-Join is when a table is joined with itself, while Cross-Join is when every row from one table is combined with every row from another table.

    • Self-Join is used to combine rows with other rows in the same table.

    • Cross-Join generates a Cartesian product of the two tables involved.

    • Self-Join is typically used to compare rows within the same table, like in hierarchical structures.

    • Cross-Join is used when there is no common

  • Answered by AI
  • Q5. What are views in SQL?
  • Ans. 

    Views in SQL are virtual tables that are generated based on the result set of a SELECT query.

    • Views are saved SELECT queries that can be treated as tables.

    • They can simplify complex queries by storing them as a view.

    • Views do not store data themselves, but display data from the underlying tables.

    • They can be used to restrict access to specific columns or rows of a table.

    • Views can be used for data abstraction and security p

  • Answered by AI
Round 3 - HR 

(2 Questions)

Round duration - 30 Minutes
Round difficulty - Easy

This is a cultural fitment testing round .HR was very frank and asked standard questions. Then we discussed about my role.

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a job change?

Interview Preparation Tips

Eligibility criteriaAbove 2 years of experienceCapgemini interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Java , Selenium , Spring Boot, OOPSTime required to prepare for the interview - 3 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. A lot questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - I came in HCL without any reference, Randomly I came to give interview. there were total 3 rounds I faced. 1 Round Technical. 2nd Technial. 3 HR . For clearing technical round in HCL you should be technically strong. My 1st round took more than a hour and 2nd round took nearly 45 mins. Your basics should be clear and strong.

I applied via Approached by Company and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. C#,asp.net mvc,.net core

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through glassdoor interview questions
Contribute & help others!
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iOPEX Technologies Interview FAQs

How many rounds are there in iOPEX Technologies Technical Support Engineer interview?
iOPEX Technologies interview process usually has 2-3 rounds. The most common rounds in the iOPEX Technologies interview process are One-on-one Round, HR and Technical.
How to prepare for iOPEX Technologies Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iOPEX Technologies. The most common topics and skills that interviewers at iOPEX Technologies expect are Technical Support, International Voice Process, Troubleshooting, US Shift and customer care.
What are the top questions asked in iOPEX Technologies Technical Support Engineer interview?

Some of the top questions asked at the iOPEX Technologies Technical Support Engineer interview -

  1. What is mean by netw...read more
  2. How to handle custo...read more
  3. What is a rou...read more

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iOPEX Technologies Technical Support Engineer Interview Process

based on 6 interviews

Interview experience

4.5
  
Good
View more
iOPEX Technologies Technical Support Engineer Salary
based on 298 salaries
₹1.8 L/yr - ₹6.5 L/yr
14% less than the average Technical Support Engineer Salary in India
View more details

iOPEX Technologies Technical Support Engineer Reviews and Ratings

based on 88 reviews

3.1/5

Rating in categories

3.3

Skill development

2.8

Work-life balance

2.9

Salary

3.0

Job security

3.0

Company culture

2.9

Promotions

2.9

Work satisfaction

Explore 88 Reviews and Ratings
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