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IDS Infotech Service Desk Engineer Interview Questions and Answers

Updated 28 Nov 2019

IDS Infotech Service Desk Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is the difference between the Distribution Group and Shared Mailbox?
  • Ans. 

    Distribution groups are used for sending emails to multiple recipients, while shared mailboxes are used for collaboration and sharing of emails.

    • Distribution groups are used for sending emails to multiple recipients with a single email address.

    • Shared mailboxes are used for collaboration and sharing of emails among a group of users.

    • Distribution groups are managed by an administrator, while shared mailboxes can be managed...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very much clear about your past experiences and technical know-how about the job which you were doing.

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning Aptitude Test and some logical questions

Round 3 - Technical 

(1 Question)

  • Q1. Basic Java Questions of java 8, Collection, SpringBoot annotations, hibernate and jpa annotations,
Round 4 - Technical 

(1 Question)

  • Q1. Java 8, Logical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare well in java 8 spring boot annotations, questions of collection

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Had appeared for Java developer role, basic Java questions were asked.

Interview Questionnaire 

1 Question

  • Q1. Checking Basic knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill, strong it basic knowledge

I appeared for an interview in Nov 2020.

Round 1 - Coding Test 

Round duration - 100 minutes
Round difficulty - Medium

The complete test will be Audio and Video Proctored, Please be available in front of the camera throughout the test duration. Assessment login details will be sent to the candidate’s registered email id prior to assessment. The Aptitude 25 questions - 35 Minutes, English 25 questions - 30 Minutes, Technical 25 questions - 35 Minutes. Those who clear the first test would have a second test of Psychometric duration 60 Mins on the same day of the test. Shortlisted candidates would have interviews post that.

Round 2 - Face to Face 

(1 Question)

Round duration - 30 minutes
Round difficulty - Medium

This round consisted of various technical questions such as questions on web technologies, databases, OOPS concepts, and coding questions.

  • Q1. 

    Binary Palindrome Check

    Given an integer N, determine whether its binary representation is a palindrome.

    Input:

    The first line contains an integer 'T' representing the number of test cases. 
    The next 'T'...
  • Ans. 

    Check if the binary representation of a given integer is a palindrome.

    • Convert the integer to binary representation.

    • Check if the binary representation is a palindrome by comparing it with its reverse.

    • Return true if it is a palindrome, false otherwise.

  • Answered by AI
Round 3 - HR 

Round duration - 15 minutes
Round difficulty - Easy

I was asked to introduce myself and about my hobbies. They were very general questions. They asked me about my strengths and weakness. In the end, they asked me would I re-locate.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Guru Tegh Bahadur Institute of Technology. I applied for the job as SDE - 1 in NoidaEligibility criteriaAbove 8+ CGPANewgen Software interview preparation:Topics to prepare for the interview - Data structures, Algorithms, Object-oriented programming, Database management system, Python, Django, Machine Learning, web technologies, Problem-solving, AptitudeTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Strengthen DSA skills initially, know the basics and understand the working of different data structures
Tip 2 : Learn to implement them and enhance your coding skills. Make mistakes and learn from them instead of just cramming everything before practicing. 
Tip 3 : To enhance coding skills, try your best to crack a question instead of giving up and looking at the solution..this will improve your problem-solving skills.
Tip 4 : It's a must to do the standard coding questions under every category of data structure and algorithms
Tip 5 : To study the topics and practice coding questions refer to GeeksforGeeks and regularly take part in coding contests.
Tip 6 : Be thorough with OOPs, DBMS, and the technologies on which you have worked for the interview.
Tip 7 : Have at least 2 projects in your resume and make sure you can answer the questions related to them.
Tip 8 : For HR interviews prepare questions, prepare questions such as introduce yourself, your strengths, your weakness.
Confidence is the key you need to be an expert in. I was not aware of some things the interviewer asked during my interviews. But due to my confidence, he skipped that part.
Tip 9 : Be in formals with the properly ironed dress, and try to join 5 minutes early than the joining time. It will have a positive affect.

Application resume tips for other job seekers

Tip 1 : Make sure your resume fits everything into a single page. 
Tip 2 : Have at least 2 projects on your resume. 
Tip 3 : Only Mention only those technical skills that you are confident in. Do not put false things on your resume. 
Tip 4 : Mention the work you have done during your internships. 
Tip 5 : Include an objective in your resume.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. OOPS concept based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear your basics and be confident about them

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java programming

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good experience attending interview

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to compile all Java files inside a folder using Cmd
  • Ans. 

    To compile all Java files inside a folder using Cmd, navigate to the folder and run 'javac *.java'

    • Open Command Prompt and navigate to the folder containing the Java files

    • Run the command 'javac *.java' to compile all Java files in the folder

    • Check for any errors or warnings in the output

  • Answered by AI
  • Q2. Internal working of Hashmap and Concurrent Hashmap
  • Ans. 

    Hashmap is a data structure that stores key-value pairs. Concurrent Hashmap is a thread-safe version of Hashmap.

    • Hashmap uses hashing to store and retrieve elements based on their keys.

    • Concurrent Hashmap allows multiple threads to access and modify the map concurrently.

    • Hashmap has a load factor that determines when the map needs to be resized.

    • Concurrent Hashmap uses a technique called lock striping to allow concurrent a...

  • Answered by AI
  • Q3. Servlet : Listeners, Filters related questions
  • Q4. Java 8 features

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on Core Java Concepts

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on Java. Spring MVC flow, collections, projects that you've worked on

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a easy discussion. Just portray your strong points and just indirectly force them to ask you're question related to the same.

Interview Questionnaire 

1 Question

  • Q1. Regarding bank loan process

IDS Infotech Interview FAQs

How to prepare for IDS Infotech Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDS Infotech. The most common topics and skills that interviewers at IDS Infotech expect are ITIL and Service Desk.

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IDS Infotech Service Desk Engineer Salary
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₹4 L/yr - ₹5.2 L/yr
42% more than the average Service Desk Engineer Salary in India
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