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CMS IT Services Desktop Support Engineer Interview Questions, Process, and Tips

Updated 26 Nov 2024

Top CMS IT Services Desktop Support Engineer Interview Questions and Answers

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18 CMS IT Services Desktop Support Engineer Interview Experiences

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Interview Questions

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (1 Question)

  • Q1. Basis about computer issue

Get interview-ready with top interview questions

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Whats your name and where are you from
  • Q2. Tell me about your past experiences
2

One-on-one Round (2 Questions)

  • Q1. How to configure DHCP
  • Q2. How to join domain
3

HR Round (2 Questions)

  • Q1. Congratulations on you got selected
  • Q2. The CTC discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Have full knowledge on software and hardware both

Skills evaluated in this interview

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. How to come Blue screen error

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this Company, It is waist of time in this company

Skills evaluated in this interview

CMS IT Services interview questions for designations

 IT Desktop Support Engineer

 (1)

 Desktop Support Engineer L1

 (1)

 Desktop Engineer

 (1)

 Desktop Support Engineer 1

 (2)

 Desktop Support Engineer 2

 (1)

 Remote Support Engineer

 (3)

 Engineer- Customer Support

 (2)

 Senior IT Support Engineer

 (1)

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (4 Questions)

  • Q1. How to start spms shorting
  • Q2. How to install macfee drive incrption
  • Q3. How to data backup when os is courrtp
  • Q4. How to assemble new system

Interview Preparation Tips

Interview preparation tips for other job seekers - Crack the interview perfect and don't go wrong take 2 minutes then answer

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Mediam and easy quantitive, reasoning and verbal

3

Technical Round (3 Questions)

  • Q1. How to install os in desktop?
  • Q2. What is cloud computing and types?
  • Q3. Tell me something about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confidence and learn about company.
Learn about profile

Skills evaluated in this interview

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is switch & Ip Address.
  • Q2. What is BSOD, & Hardware

Interview Preparation Tips

Interview preparation tips for other job seekers - Working on my technical knowledge, help me to crack intrview

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (3 Questions)

  • Q1. Technical Skills
  • Q2. Knowledge regarding Workgroup & Domain
  • Q3. Education and Certification

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not work for them on a low salary
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Technical Round (4 Questions)

  • Q1. Basic questions about computer networking and computer storage. Mostly questions were from networking.
  • Q2. What is ping command
  • Q3. What is ip address, subnet, vpn, cloud computing.
  • Q4. What is SSD, HHD, size of 1 gb, etc.
3

HR Round (2 Questions)

  • Q1. No technical questions, just wanted to know about myself, and eagerly wanted to know whether am i able to do the job or not.
  • Q2. Tell me about your family, where do you live, are you available for night shifts, etc.

Interview Preparation Tips

Topics to prepare for CMS IT Services Desktop Support Engineer interview:
  • Computer Networking
  • Operating Systems
Interview preparation tips for other job seekers - If you don't want to pursue your career in software development go for it. One thing i would like to clear, this job is very easy no hardwork, but there is no career growth as well. Your maximum salary in this profile will be 35000 in india, doesn't matter how much reputation your company have. You will start from 8000 to 16000, after 2-4 years your salary will be approx 20000-23000. TCS gave maximum salary for this profile in india which is 34000-35000.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about your self ..
  • Q2. Basic knowledge about computer
  • Q3. Some Situation about costumer service

I applied via Naukri.com and was interviewed before Jun 2021.

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. Where momory dum log store?
  • Q2. Where we can see system \ application error logs??
  • Q3. Go to control panel -- Administrative Tools -- "Event Viewer"

Interview Preparation Tips

Topics to prepare for CMS IT Services Desktop Support Engineer interview:
  • Cloud Computing
  • CCNA
Interview preparation tips for other job seekers - Kindly update with lastest technology.

Skills evaluated in this interview

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Desktop Support Engineer interview?
CMS IT Services interview process usually has 2-3 rounds. The most common rounds in the CMS IT Services interview process are HR, Technical and Resume Shortlist.
How to prepare for CMS IT Services Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Desktop Support, Troubleshooting, Installation, Hardware Networking and Configuration.
What are the top questions asked in CMS IT Services Desktop Support Engineer interview?

Some of the top questions asked at the CMS IT Services Desktop Support Engineer interview -

  1. How to know the hostname of client system through the remote syst...read more
  2. What is MAC address and IP addres...read more
  3. Where we can see system \ application error log...read more
How long is the CMS IT Services Desktop Support Engineer interview process?

The duration of CMS IT Services Desktop Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at CMS IT Services Desktop Support Engineer

based on 3 interviews in last 1 year

Interview experience

3
  
Average

People are getting interviews through

based on 9 CMS IT Services interviews
Job Portal
Referral
Company Website
67%
22%
11%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
CMS IT Services Desktop Support Engineer Salary
based on 987 salaries
₹0.9 L/yr - ₹4.5 L/yr
19% more than the average Desktop Support Engineer Salary in India
View more details

CMS IT Services Desktop Support Engineer Reviews and Ratings

based on 288 reviews

3.1/5

Rating in categories

3.2

Skill development

2.9

Work-Life balance

2.4

Salary & Benefits

3.1

Job Security

3.0

Company culture

2.3

Promotions/Appraisal

3.0

Work Satisfaction

Explore 288 Reviews and Ratings
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