Credit Controller Interview Questions and Answers

Physical evidence in the 7Ps of marketing refers to tangible elements that customers can see, touch, or experience to evaluate a product or service.

• Physical facilities and equipment used to deliver the service, such as the appearance of a store or office

• Visual elements like packaging, branding, and signage that convey the quality and reliability of the product

• Customer testimonials, reviews, and case studies that provide evidence of the product's effectiveness

• The appearance an...read more

Journal entry for purchase of 10000 rupees with 5000 cash, 3000 cheque, and 2000 due.

• Debit Purchase Account with 10000 rupees

• Credit Cash Account with 5000 rupees

• Credit Bank Account with 3000 rupees

• Credit Accounts Payable Account with 2000 rupees

Growth stage is when a company experiences rapid revenue and profit increases, maturity stage is when growth stabilizes, and decline stage is when revenue and profit start to decrease.

• Growth stage: rapid revenue and profit increases, high demand for products/services, heavy investment in marketing and expansion

• Example: Start-up companies often experience growth stage as they establish themselves in the market

• Maturity stage: growth stabilizes, competition increases, focus on m...read more

I would remain calm, listen to their concerns, empathize with their situation, and work towards finding a mutually beneficial solution.

• Remain calm and composed

• Listen actively to understand their concerns

• Empathize with their situation

• Offer solutions or compromises to reach a resolution

• Seek assistance from a supervisor if necessary

A credit controller manages the credit and collections of a company's customers.

• Assessing creditworthiness of potential customers

• Setting credit limits and payment terms

• Chasing overdue payments

• Negotiating payment plans

• Maintaining accurate records

• Communicating with customers and internal departments

• Resolving disputes and queries

• Minimizing bad debt

• Reporting on credit and collections performance

PLC stands for Public Limited Company, a type of company that offers shares to the public and has limited liability.

• PLC is a type of company that is owned by shareholders and offers shares to the public.

• PLCs have limited liability, meaning that the shareholders are only liable for the amount they have invested in the company.

• PLCs are required to have a minimum share capital before they can start trading.

• Examples of PLCs include Apple Inc., Microsoft Corporation, and Coca-Cola...read more

Posting bank entries involves recording financial transactions in the company's accounting system.

• Bank entries include deposits, withdrawals, transfers, and fees.

• Entries should be accurately recorded with the correct date, amount, and description.

• Reconcile bank statements with the entries to ensure accuracy.

• Any discrepancies should be investigated and resolved promptly.

• Proper documentation and approval processes should be followed for all entries.

• Examples: recording a custome...read more